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Grand Hawaii Hotel

3.5 star property

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Photo gallery for Grand Hawaii Hotel

Lobby
Coffee service
Exterior
Business Room | In-room safe, desk, rollaway beds, free WiFi
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
jl. Gatot Subroto No. 8, Pekanbaru, 28112

Room options

View all photos for Business Single Room

Business Single Room | Bathroom | Free toiletries, slippers, towels

Business Single Room

  • 3 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

Superior Room Include Breakfast

  • Sleeps 2
  • 1 King Bed

Superior Room, Room Only

  • Sleeps 2
  • 1 King Bed

Business Room Include Breakfast

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Business Room, Room Only

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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Exterior

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includes taxes & fees
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About this property

Grand Hawaii Hotel

Hotel in Pekanbaru with spa services and 24-hour front desk
A restaurant, a bar/lounge and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a business centre and concierge services are on-site.
Grand Hawaii Hotel offers 101 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Grand Hawaii Hotel, you're just a quick walk from Pekan Baru Mall. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Hawaii
  • Breakfast is offered for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Pekan Baru Mall and 11 minutes on foot from Great Mosque of An-Nur
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. Spa services, tour/ticket assistance, and a garden are also featured at the business-friendly Grand Hawaii Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Pekanbaru hotel.

Hawaii – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hawaii

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Massage

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 150000 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 150000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Grand Hawaii Hotel Pekanbaru
Grand Hawaii Pekanbaru
Grand Hawaii Hotel Hotel
Grand Hawaii Hotel Pekanbaru
Grand Hawaii Hotel Hotel Pekanbaru

Grand Hawaii Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Helmut, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice,could use some maintenance.
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Could be better
Good location ; mall/supermarket and food is within the vicinity. Room is pretty worn down, visible cracks on the wall however room is clean & tidy. If you are here for work or require wifi access, this part is a huge disappointment, i am in Level 5 and connection is so poor. Breakfast wise, small choices of Indonesian food (rice/noodle/meat) in buffet style nothing more.
Stayed 2 nights in Feb 2018

10/10 Excellent

Nurul Nadhirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and convinience hotel
The hotel was amazing if you choose business room at least. The hotel really was in the middle of Pekan Baru which we can just walk to PKU Mall and Ramayana for shopping. Also, the room was really spacious and the food was really great too. The only thing that they need to improve that is please ensure all room has iron and hair dryer. We have to pay for the iron service instead which take longer time than we thought to get it done. The front desk was really helpful and also on my last day of stay, the heater was not working.
Stayed 2 nights in Sep 2017