Extended Stay America Suites Pensacola University Mall

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Extended Stay America Suites Pensacola University Mall

Lobby
Studio, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Property amenity
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
809 Bloodworth Ln, Pensacola, FL, 32504
  • University Town Plaza
    5 min walk
  • West Florida Hospital
    19 min walk
  • Cordova Mall
    5 min drive
  • Pensacola, FL (PNS-Pensacola Intl.)
    12 min drive

Room options

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Pensacola University Mall

Pensacola hotel in Northeast Pensacola with free breakfast
Along with coffee/tea in a common area, this smoke-free hotel has conference space and laundry facilities. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, barbecues, a picnic area and a front desk safe are on-site. Housekeeping is available on request.
Extended Stay America Suites Pensacola University Mall offers 101 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites Pensacola University Mall. During your stay, you're just a quick walk from University Town Plaza. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, conference space and laundry facilities
  • 5 minutes on foot from University Town Plaza and a 2-minute drive from West Florida Hospital
  • Pets welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America Suites Pensacola University Mall. Self parking is free.

This Pensacola hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 AM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 11:00 AM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Pensacola University Mall
Extended Stay America University Hotel Pensacola Mall
Extended Stay America Pensacola University Mall Hotel
Extended Stay America University Mall Hotel
Extended Stay America Pensacola University Mall Hotel
Extended Stay America University Mall Hotel
Extended Stay America Pensacola University Mall
Extended Stay America University Mall
Hotel Extended Stay America Pensacola - University Mall
Extended Stay America Pensacola - University Mall Pensacola
Extended Stay America Pensacola University Mall
Extended Stay America Suites Pensacola University Mall Hotel
Extended Stay America Suites Pensacola University Mall Pensacola

Extended Stay America Suites Pensacola University Mall Reviews

Reviews

6.2
Rating 10 - Excellent. 199 out of 979 reviews" "
Rating 8 - Good. 212 out of 979 reviews" "
Rating 6 - Okay. 185 out of 979 reviews" "
Rating 4 - Poor. 193 out of 979 reviews" "
Rating 2 - Terrible. 190 out of 979 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bakari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

ANGELA

Stayed 1 night in Sep 2024

8/10 Good

Bakari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Kristina

Stayed 1 night in Sep 2024

10/10 Excellent

Kristina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This particular Extended Stay really stands out! Traffic is insane around it but the staff and environment is almost like youre in another city. Ive been through homelessness and stayed at nearly all the reasonably priced hotels in the area and there hasnt been a single one able to be safe and quiet, clean, AND kind and compassionate as well as accomodating all in one. So far this place has nailed it. Its definitely home until my next permanent home is ready.
Stayed 1 night in Sep 2024

4/10 Poor

Melissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

kevin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the price's didn't match the poor quality of the whole hotel. free breakfast was a joke , appliances in my room were old and rusty . shower diverter had large leaks and weakened the water pressure. air conditioner worked well.
Stayed 4 nights in Aug 2024

4/10 Poor

sophia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms and hallways smelled disgusting. My first room I was put in had spiders in the sheets. The staff was very kind and moved my room. In my second room, there were pubes in the shower, no hot water in the shower, missing the screen on the window, smelled like something died in there, and all the towels provided had stains on it. If you can, I would avoid this place.
Stayed 4 nights in Aug 2024

10/10 Excellent

Antron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Aug 2024

10/10 Excellent

Antron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Aug 2024

2/10 Terrible

Luz Stella

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is a complete rip-off, all they put is a coffee machine and some rolls and oatmeal packets and no milk, I can't believe I paid $108 for a night with a supposed breakfast included, fortunately I had fruit and yogurt for my daughter, they shouldn't say that they include breakfast, just a morning snack. This is a pigsty, please gentlemen of Expedia, don't continue sponsoring this, it's a hotel that's not worth more than $70 a night, horrible!!! I feel ripped off and now without knowing if the $100 security deposit of this pigsty will be reimbursed to me, I have stayed in $100 hotels, better than this, old mattresses, horrible dark toothpicks, there is no lobby, horrible!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Heinz

Stayed 1 night in Aug 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2024

4/10 Poor

Ramie

Liked: Staff & service, amenities
Disliked: Cleanliness
Inside and outside dirty
Stayed 2 nights in Aug 2024

6/10 Okay

Ramie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property outside was not clean and the room carpet was dirty.
Stayed 1 night in Aug 2024

8/10 Good

Collette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer Service
Stayed 1 night in Aug 2024

6/10 Okay

Katie

Liked: Staff & service
Disliked: Cleanliness
The room we were in was certainly well used. There was even a period stain on the sheets, and not a stain that had been washed either.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not for more than one night.
Poorly maintained. Seemed more like a flophouse than a chain hotel. The shower curtain rod was detaching from the wall, allowing substantial amounts of water to reach the floor. Clearly it had been this way for a long time, as the bathroom floor had suffered water damage. The side of the refrigerator was covered with rust. I'm glad I hadn't booked for more than one night. (I have photos, but the app's Add A Photo button is not working.)
Stayed 1 night in Aug 2024

6/10 Okay

Jaymar

Travelled with family
Disliked: Cleanliness
Smelly hallways
Hallways had real bad smell. It was disgusting.
Stayed 1 night in Aug 2024

8/10 Good

Pat

Travelled with family
Liked: Room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Kimberly

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The place had bed bugs I informed the front desk took pictures of the bugs waited for the manager to call but he never did. I clean the bed washed the linen sprayed bleach and alcohol all over bed. I just upset because no one tried to reach out or anything. I had videos and photos.
Stayed 3 nights in Jul 2024

2/10 Terrible

Latesha

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was filthy, noisy, in a bad area, and the staff were extremely unprofessional. As soon as I got there I canceled my reservation after seeing the facility and my room, I was disgusted.
Stayed 4 nights in Jul 2024

4/10 Poor

Brian, West Hills

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

santiago

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
I have never seen such a filthy carpet! The bed was ok but too small.
Stayed 4 nights in Jul 2024

10/10 Excellent

Montel

Stayed 1 night in Jun 2024