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TownePlace Suites by Marriott Pensacola

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Pensacola

Terrace/patio
Free daily continental breakfast
Suite, 2 Bedrooms | Premium bedding, desk, laptop workspace, blackout curtains
Exterior
Suite, 1 Bedroom | Private kitchen | Fridge, microwave, stovetop, dishwasher

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pool
  • Laundry
  • Gym

Explore the area

Map
481 Creighton Rd, Pensacola, FL, 32504
  • West Florida Hospital
    ‪3 min drive‬
  • Pensacola State College
    ‪4 min drive‬
  • Cordova Mall
    ‪4 min drive‬
  • Pensacola, FL (PNS-Pensacola Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 32-inch TV with cable channels, Netflix, iPod dock

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Non Smoking (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 Queen Bed, Non Smoking (Hearing Accessible)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Fridge, microwave, stovetop, dishwasher

Studio, 1 Queen Bed

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Studio, 1 Queen Bed (Mobility Accessible, Roll-In Shower)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 32-inch TV with cable channels, Netflix, iPod dock

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

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About this property

TownePlace Suites by Marriott Pensacola

Hotel in Pensacola with free breakfast and 24-hour fitness centre
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
TownePlace Suites by Marriott Pensacola offers 97 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels and Netflix. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers.

This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites by Marriott Pensacola. During your stay, you're just a quick walk from University Town Plaza. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from University of West Florida and 10 minutes from Pensacola Bay Center
  • Pets welcome for a fee
TownePlace Suites by Marriott Pensacola offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. Barbecue grills, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly TownePlace Suites by Marriott Pensacola. Self parking is free.

This 3-star Pensacola hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:30 AM to 10 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott Hotel Pensacola
TownePlace Suites Marriott Pensacola
TownePlace Suites Marriott Pensacola Hotel
Towne Suites riott Pensacola
TownePlace Suites by Marriott Pensacola Hotel
TownePlace Suites by Marriott Pensacola Pensacola
TownePlace Suites by Marriott Pensacola Hotel Pensacola

TownePlace Suites by Marriott Pensacola Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 256 out of 522 reviews
Rating 8 - Good. 165 out of 522 reviews
Rating 6 - Okay. 49 out of 522 reviews
Rating 4 - Poor. 28 out of 522 reviews
Rating 2 - Terrible. 24 out of 522 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lori

Stayed 1 night in Dec 2024

10/10 Excellent

Kristal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 3 nights in Dec 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel was nice. It just started a renovation the day we checked in. My only complaint is there was no room service. When we asked for more wash clothes, there were none available. All I ever really want when I stay at a hotel is for fresh towels daily.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and updated! I thoroughly enjoyed our stay. The front desk staff were very professional! When I checked in Lee was very courteous and knowledgeable. Upon checking out Mrs. GiGi was very courteous as well. And I commend Kenneth the house keeping supervisor for making sure the rooms are up to part! This was our second time staying and definitely won’t be the last!
Stayed 2 nights in Dec 2024

8/10 Good

James

Stayed 4 nights in Oct 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Bianca

Travelled with family
The two bedroom suites were so big and comfortable. Great price
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rooms need attention
The staff was nice but the room wasn't clean and needed a lot of work. It doesn't seem like they prioritize keeping up with the rooms. The floor looked like it hadn't been vacuumed in weeks, the ceiling in the bathroom is falling apart, the light fixture in the bathroom is rusted horribly, the sofa and ottoman are dirty and have stains, there's a hole in the a/c unit and electrical tape holding the door together for the a/c settings, etc.
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Medical Overnight 👍👍👍
Our stay was for one night for medical purposes. Brother had partial corneal transplant at Sacred Heart. And with next day follow up. Live in Lynn Haven Fl. 2 1/2 hours away. Excellent staff at the front desk very friendly, kind , and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

antwon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
normal
overall, room setting is normal and good enough. one uncomfortable point was poor drain of sink.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were really great about fixing a problem we had. All went smoothly.
Stayed 3 nights in Nov 2024

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is a bit confusing to get to.
Stayed 4 nights in Nov 2024

10/10 Excellent

Estora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place to stay
Stayed 2 nights in Nov 2024

6/10 Okay

Traci

Travelled with family
Not up to standards of a TownePlace Suites
This Townplace Suites is a little less kept than others I have stayed at. The lobby area, breakfast area, outdoor seating, and pool area is very small and cramped. In some spots you have to wait for the other person to walk down the hallway before you can. Someone working in reception seems to keep personal belongings strewn about, and many semi potted plants they are trying to grow, like you would do at home, and they look messy. There was a loud carpet dryer going 24 hours a day in the only breakfast seating area (which is really a hallway were they crammed about 4 tables against the walls), and you couldn't have conversation while eating... and feeling like your food was being blown with dirty bits from the carpet blower. The host making the food was friendly and did a good job with the resources she was given. There was hot and cold food that was pretty good and seemed freshly made. We were excited that there were two tables outside, hoping to sit there, but the mosquitos attacked us, unfortunately. And we did not have a table of any kind in our room, that is why we had to sit in the strange hallway seating area. Our room did have a kitchenette with a few dishes and big refrigerator, which was nice. However the room was SO small, we had to take turns walking around. The bathroom was clean. The AC was ok. All in all, I have been to nice Towneplace suites, and the photos online look good, but this particular location is a "no" unless you are desperate.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ken

Stayed 6 nights in Oct 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Yakerria

Disliked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Liked: Staff & service, property conditions & facilities
It was good
Stayed 1 night in Oct 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness
The room was neat and clean
Stayed 3 nights in Oct 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

joseph, rogers

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made all the difference. They made sure we were comfortable and have everything we needed. Breakfast was great!
Stayed 1 night in Oct 2024