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Hotel Bomtempo Itaipava

3.5 star property

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Photo gallery for Hotel Bomtempo Itaipava

Outdoor pool, pool umbrellas, pool loungers
Outdoor spa tub
Lobby lounge
Bar (on property)
Sports facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

Map
Estrada Correia da Veiga, 873, Petrópolis, RJ, 25745-180
  • Castelo de Itaipava
    ‪10 min drive‬
  • Mayor Paulo Rattes Municipal Park
    ‪11 min drive‬
  • Itapaiva Castle
    ‪12 min drive‬

Room options

View all photos for Chalet

Minibar, in-room safe, desk, blackout curtains

Chalet

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Apartment

Minibar, in-room safe, desk, blackout curtains

Standard Apartment

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Room

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Chalet

Minibar, in-room safe, desk, blackout curtains

Standard Chalet

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room

Junior Room | Minibar, in-room safe, desk, blackout curtains

Junior Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Similar properties

Spa

Bomtempo II Chalés by Castelo Itaipava

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, (287)
The price is €39
for 1 room
includes taxes & fees
14 May - 15 May
Bomtempo II Chalés by Castelo Itaipava

About this property

Hotel Bomtempo Itaipava

Family-friendly hotel with full-service spa and free breakfast
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Hotel Bomtempo Itaipava offers 34 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

3 outdoor tennis courts and an indoor tennis court are featured at the hotel. An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPAço Bomtempo. Services include deep-tissue massages, hot stone massages, facials and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including reflexology. Guests under 18 years old are not allowed in the spa.
Our customers tell us that they can't get enough of the helpful staff at Hotel Bomtempo Itaipava. During your stay, you're just a quick walk from Vale do Paraíba. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine while dining at Grand Slam
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages, reflexology or body treatments at SPAço Bomtempo
  • Services include a free children's club, a concierge and tour or ticket assistance
  • On-site recreation includes 3 outdoor tennis courts, a gym and a steam room
  • Steps from Vale do Paraíba and 7 minutes by car from Piabanha River
Hotel Bomtempo Itaipava offers its guests a full-service spa, outdoor tennis courts, and an indoor tennis court. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 1163 square feet (108 square metres) and includes conference space. An outdoor pool, a hot tub, and a fitness centre are also featured at the family-friendly Hotel Bomtempo Itaipava. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Petrópolis hotel.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.
Grand Slam – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Grand Slam

Things to do

  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fishing
  • Foosball table
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor tennis court
  • Kayaking
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,163 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (100 centimetre high)
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (119 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 per cent

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bomtempo Raquete E Petropolis
Bomtempo Raquete E Resort Petropolis
Bomtempo Resort Petropolis
Bomtempo Resort
Bomtempo Petropolis
Bomtempo Resort Petropolis, Brazil
Bomtempo Raquete E Resort
Bomtempo Hotel Esporte Lazer
Hotel Bomtempo Itaipava Hotel
Hotel Bomtempo Itaipava Petrópolis
Hotel Bomtempo Itaipava Hotel Petrópolis

Hotel Bomtempo Itaipava Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 318 out of 573 reviews
Rating 8 - Good. 142 out of 573 reviews
Rating 6 - Okay. 77 out of 573 reviews
Rating 4 - Poor. 27 out of 573 reviews
Rating 2 - Terrible. 9 out of 573 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

CARLOS

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Lucas R

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Ok, parte adulta excelente. Parte infantil nao...

Excelente local, infra estrutura para adultos excelente. Fomos em all inclusive e fomos surpresos pela qualidade da comida (bebidas nao inclusas). Piscinas adultos e infantis enormes com spa e ofuro para adultos. Porem a parte infantil encontrava-se sem manutencao, aparentando abandonada. Esse foi nosso unico lamento. Funcionarios cordiais e atenciosos. Voltaremos com certeza caso a parte infantil seja rejuvenescida.
Stayed 2 nights in Dec 2021

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atendimento
Stayed 1 night in Nov 2021

6/10 Okay

Juliana

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Já foi bom

Caiu muito. Estive nesse hotel há alguns meses e correu tudo ótimo. Já nessa estadia o total descaso e grosseria do staff chamou a atenção não apenas minha mas a de muitos hóspedes, pois sempre que ia na recepção havia alguém reclamando de algo. Para começar, na reserva solicitei que meu quarto ficasse próximo à sede, pois em minha última estadia me colocaram no chalé mais longe de todos, e era necessário andar muito para chegar lá. Para minha surpresa eu estava no PENÚLTIMO. Pedi pra trocar, pois eu era umas das primeiras do checkin, disseram que não era possível pois as datas de entrada e saída dos demais quartos eram diferentes. Detalhe: era um checkin na sexta e um checkout no domingo. Acredito que mais da metade do hotel estava nessas mesmas datas, inclusive um casal que estava conosco e cujo quarto era mais perto que o meu, sem que eles tivessem feito qualquer solicitação. Após muito suplicar, me colocaram num quarto mediano, nem perto nem tão longe da sede, mas atrasaram meu checkin em 1 hora pois devia ser uma mudança dificílima. Mais tarde pedi um prato é uma faca pra corta um queijo que havia levado e me fizeram assinar uma comanda, sob a alegação que muitos hóspedes roubavam essas peças. Com as taças de vinho foi a mesma coisa, sendo que as taças que nos deram eram minúsculas, de vinho do Porto. Isto fora toda a grosseria do staff no geral me fazem não querer voltar ao Bomtempo. Estrutura boa, hotel bonito, mas staff mau humorado, inflexível e um total descaso.
Stayed 2 nights in Apr 2021

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel lindo, limpeza impecável, staff gentil, voltarei com certeza
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Beautifull place, quite and peaceful. The rooms need to be better cleaned and renewed
Stayed 2 nights in Feb 2021

10/10 Excellent

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

marcos henrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boas as instalações e atendimento geral, funcionários corteses, porém, inadmissível o NÃO funcionamento da tiroleza, o mesmo acontecendo no Bomtempo II, na tiroleza e também no arborismo. frustrando demais as crianças, que eram inúmeras em ambos os hotéis.
Stayed 3 nights in Jan 2025

8/10 Good

Fabia

Stayed 2 nights in Jan 2025

8/10 Good

Walkiria Xavier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é lindo com boas instalações. Tudo muito limpo. A piscina é ótima e a água estava morna, não tenho certeza se pelo calor ou se tem aquecimento. O restaurante a amplo e oferece boa opções, porém não é muito barato. Destaques positivos: cordialidade dos funcionários tanto do hotel quanto do restaurante, destaque para funcionária Dandara que resolveu com muita gentileza um problema com meu prato,piscina limpa e banheiras também, espaço de lazer enorme, rodeado de muito verde, quarto cheiroso, roupas de cama de boa qualidade e cheirosa, ar condicionado funcionando bem. Destaques negativos: a casinha de crianças tem brinquedos um pouco velhos,a sauna não tem entrada independente, a entrada é pelos banheiros. Quem entrasse no banheiro masculino conseguia,pela sauna ter acesso ao banheiro feminino(uma doideira só)mas se vc não for tarado por sauna, terá uma estadia muito agradável, a academia também não é boa. Poucos aparelhos bem velhos, não funcionam, e aberta, como estava muito calor, estava suando muito, mas eu simplesmente desisti e fui viver a piscina maravilhosa. A estrada de acesso é estreita e requer atenção, preferimos ficar no hotel por causa disso.
Stayed 1 night in Jan 2025

4/10 Poor

Felipe

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Decepção

Não gostamos, não tinha recreação para 10 anos, quarto não estava bem limpo, só tinha piscina e as quadras de padel e tênis, comida cara que não valia muito a pena, ar condicionado velho e pingando, box sujo, lixeira do banheiro quebrada, enfim, não foi uma boa opção. Não voltaríamos.
Stayed 2 nights in Jan 2025

4/10 Poor

Rafael

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Bruna

Travelled with family
Disliked: Property conditions & facilities

Péssima experiência

Fechei suíte com hidro. Qdo a liguei retornou uma água imunda com cheiro de esgoto. Meu filho de 4 anos estava dentro d’agua. Foi horrível. Exigimos (e conseguimos) troca de quarto. Um casal de amigos que estava no quarto ao lado teve o quarto inundado pela chuva (tb trocou de quarto). A tirolesa e a parede de escalada não estavam funcionando. O restaurante tem um cardápio salgado com pouquíssimas opções (e não deixam comer comida de fora do restaurante nas áreas com mesa). Ou seja, te obrigam a comer comida deles durante toda a Estadia mas não oferecem qualidade. O hotel tem um potencial incrível, mas a sensação é que não há nenhum investimento. Toalhas velhas pra piscina, grama alta (enquanto estive estavam cortando - mas se pensar que fui no meio da alta temporada, já deviam ter cortado). O quarto da suíte tinha fungo (cogumelo) no rodapé. Muita teia de aranha.
Stayed 4 nights in Jan 2025

10/10 Excellent

Alessandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Jan 2025

8/10 Good

Dayane

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 3 nights in Jan 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Flavio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

satisfatório

Apesar da surpresa que tivemos na hora do check-in, os demais foram satisfatório.
Stayed 3 nights in Jan 2025

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Equipe 100%. Limpeza e manutenção pedem atenção.

O atendimento é muito bom. Paola, Dandara, Vinícius, André, Fernando (no restaurante) e o outro rapaz novinho do restaurante (infelizmente, não sei o nome...) são ótimos! Solícitos, gentis, simpáticos e pacientes. Tudo o que se precisa de um staff que trabalha com hospitalidade. O problema do hotel está na limpeza e manutenção. Não é que seja tudo imundo, mas hoteis de serra são úmidos. Se não houver cuidado contínuo, fica difícil. Meu banheiro tinha água vazando no registro do vaso, tinha mofo no gesso perto da ducha, o blindex e o espelho estavam todos com marcas de que não eram limpos regularmente. Tive que pedir para ser limpo (deveria estar quando chegamos) e ficou possível usar, ainda que não tenha ficado 100%. A lavagem das toalhas é feita com produto de qualidade duvidosa, pois o cheiro é bem ruim. Apesar de lavadas, tanto elas quanto as roupas de cama (que não tinham o cheiro de produto das toalhas) tinham manchas mais difíceis de sair e que não davam impressão boa de limpeza, apesar de serem brancas. Às 9h da manhã, ia usar o banheiro da piscina (horário em que os hóspedes estavam saindo do café da manhã para a piscina que fica em frente) e as cestas estavam cheias de papel higiênico usado, chão molhado, tábuas sujas. A academia estava cheia de teias de aranha nos aparelhos. A equipe, o clima familiar, o restaurante e a estrutura, no geral, compensam, mas é preciso melhorar muito. Apesar das críticas, foram dias bem legais, mas é preciso mais cuidados dos detalhes
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar lindo, funcionários educados, café da manha bem gostoso. A estrada para chegar é um pouco perigosa, a noite deve-se ter cuidado. Local afastado do centrinho... ideal é ir para aproveitar o hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Matheus Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom!

O Resort é incrível. Muita área verde, academia, quadras de tênis e basquete… área da piscina com dois ofurôs ótimos e sauna. Restaurante do hotel com uma comida maravilhosa. Oba: não vá sem carro para o hotel, o acesso a Uber pra ir para cidade não é nada bom e vc fica refem de táxi privado.
Stayed 3 nights in Jan 2025

2/10 Terrible

Paulo

Stayed 1 night in Jan 2025

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024