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Kastel Petrópolis

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kastel Petrópolis

Property entrance
50-inch Smart TV with digital channels, TV
Exterior
Comfort Room | Laptop workspace, free WiFi, bed sheets
50-inch Smart TV with digital channels, TV

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
Rua Marechal Deodoro 153, Petrópolis, RJ, 25620-150
  • Liberty Square
    8 min walk
  • Yellow Palace
    8 min walk
  • Petropolis Wax Museum
    9 min walk
  • Petropolis (QPE)
    9 min walk

Room options

View all photos for Comfort Room

Comfort Room | Laptop workspace, free WiFi, bed sheets

Comfort Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Studio Suite

Premium Studio Suite | Laptop workspace, free WiFi, bed sheets

Premium Studio Suite

  • 75 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Family Room

Family Room | Laptop workspace, free WiFi, bed sheets

Family Room

  • 41 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Studio Suite

Laptop workspace, free WiFi, bed sheets

Presidential Studio Suite

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Laptop workspace, free WiFi, bed sheets

Superior Room

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible

Room, Accessible | Laptop workspace, free WiFi, bed sheets

Room, Accessible

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Traditional Triple Room

Traditional Triple Room | Laptop workspace, free WiFi, bed sheets

Traditional Triple Room

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Room

Deluxe Room | Laptop workspace, free WiFi, bed sheets

Deluxe Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property
Grande Hotel Petrópolis
Parking included
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (775)
The price is €84
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Grande Hotel Petrópolis

About this property

Kastel Petrópolis

Petrópolis hotel in Historic Center with free breakfast and 24-hour front desk
An indoor pool, a restaurant and valet parking are available at this hotel. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Kastel Petrópolis offers 60 air-conditioned accommodations, with a hairdryer. Kitchens offer fridges, stovetops and microwaves. Bathrooms include a shower with a rainfall showerhead.

This Petrópolis hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 50-inch Smart televisions come with digital channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Kastel Petrópolis. During your stay, you're just a quick walk from Vale do Paraíba. Features include free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Japanese cuisine while dining at Soba- Culinária Japonesa
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a lift
  • Guests have great things to say about the helpful staff and the location
  • Steps from Vale do Paraíba and 5 minutes on foot from Piabanha River
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Kastel Petrópolis also features an indoor pool and a lift. Parking is available for a fee.
Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
Soba- Culinária Japonesa – This restaurant specialises in Japanese cuisine.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 25 per night)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Soba- Culinária Japonesa

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Dining table
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

Kastel Petrópolis Hotel
Kastel Petrópolis Petrópolis
Kastel Petrópolis Hotel Petrópolis

Kastel Petrópolis Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 151 out of 218 reviews" "
Rating 8 - Good. 41 out of 218 reviews" "
Rating 6 - Okay. 15 out of 218 reviews" "
Rating 4 - Poor. 6 out of 218 reviews" "
Rating 2 - Terrible. 5 out of 218 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice, modern, and comfortable hotel within walking distance to restaurants and attractions. Spacious room with separate bedroom and kitchen. Breakfast served at time requested. Small indoor pool always a good option for the kids. Convenient valet parking on-site for about $5 US per day. Only downside was city noises (alarms, cars, etc.) outside window pretty much all night long. Next time I will try a room on higher floor facing away from the street.
Stayed 3 nights in Aug 2024

8/10 Good

richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff is wonderful. Only problem is that Expedia says the presidential suite has 2 bathrooms. It only has one. It was an inconvenience
Stayed 2 nights in Aug 2024

10/10 Excellent

janaina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Amandeep

Business traveller
Liked: Cleanliness, property conditions & facilities
Great location, new
Good location, big rooms, noisy on 1st floor with parking garage bell ringing all night, the valcony facing the street has road noise and the light from outside hallway comes under the door where the bed faces directly. Ive stayed before in the larger rooms on higher floor where this isnt an issue. Breakfast to the room is a nice touch but clearlt prepared a few hours earlier so loses its freshness.
Stayed 4 nights in Nov 2023

10/10 Excellent

Hunter

Stayed 2 nights in Oct 2023

8/10 Good

yasmine

Clara e Isabela, o rapaz da manutenção e o rapaz que estaciona o carro são muito profissionais. O gerente também muito profissional. O café da manhã não é bom. Tive que pagar para estacionar o carro!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bem localizado, a recepção é muito competente.Todos muito atenciosos. Extremamente limpo.
Stayed 3 nights in Jul 2024

6/10 Okay

Kélia

Travelled with family, Travelled with group
Liked: Staff & service
Estadia em familia
Nossa experiencia foi muito boa. Por indicação de um casal amigo que ja havia hospedado meses atras. fizemos a reserva e estadia com mais quatro casais. custo beneficio muito bom. localização.
Stayed 3 nights in Aug 2024

10/10 Excellent

Adriano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização p/ passear no Centro Histórico
Excelente localização para passear no centro histórico à pé. Quarto muito amplo mesmo, com dois cômodos independentes sendo uma suíte com cama de casal, além de outro banheiro para uso comum. Tudo muito novo. Cooktop por indução. Piscina de bem quentinha no terraço, de formato retangular e ao centro certamente inspirada em piscinas de banho romanas. Funcionários muito atenciosos e prestativos. E apresenta um shopping ao lado para eventuais necessidades de compra, refeição e entretenimento. E ao lado da rua Tereza, onde se concentram inúmeras lojas de roupas com boa qualidade e preço.
Stayed 3 nights in Aug 2024

10/10 Excellent

Giulianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência maravilhosa! Hotel confortável, limpo, equipe atenciosa.
Stayed 1 night in Aug 2024

10/10 Excellent

Ana Lucia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiência
Excelente estadia. Hotel novo, mt organizado e limpo. Gostei de td e recomendo.
Stayed 2 nights in Jul 2024

6/10 Okay

giselle

Travelled with family
Disliked: Cleanliness, staff & service
Atendimento péssimo
O check in foi terrível. Viajei com pessoas idosas e por isso me comuniquei com a central do hotel e com o próprio hotel para solicitar que os quartos ficassem no mesmo andar pois precisava prestar assistência as idosas. Está solicitação foi confirmada como aceita através do WhatsApp. Ao chegarmos informaram q não havia disponibilidade para todos no mesmo andar. Não bastasse isso um dos quartos disponibilizados estava sujo, ainda com o café da manhã servido, cama desarrumada etc. Após muito esperarmos nos acomodaram no segunda do andar que tinha corredores sujos. Foi realmente uma decepção pois não tiveram nenhum tipo de respeito e consideração com nossa família. O hotel parecia muito agradável e acredito que se não fosse esse caos causado no check in teríamos uma boa estadia. Realmente lamentavel
Stayed 2 nights in Aug 2024

8/10 Good

Bruna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Lays

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Verônica

Liked: Staff & service, property conditions & facilities, room comfort
Decepcionante
Tinha uma grande expectativa para a estadia mas foi decepcionante. A proposta do hotel é muito boa. A estrutura do quarto excelente. Mas.... a limpeza poderia ser melhor e ter mais variedade de utensílios. Mas o decepcionante foi o cafe da manhã. Quando voce viaja a lazer e opta por uma estadia do tipo hotel voce espera um bom cafe da manhã com uma variedade de alimentos e que estes sejam saborosos. Porém, parecia uma refeição de hospital de tão frugal que foi, tinha pouca opções de comida, pouca qualidade e quantidade. Infelizmente, promete mais do que oferece.
Stayed 3 nights in Aug 2024

10/10 Excellent

ANDERSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

CLEBIO PEREIRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excepcional
Excelente hotel, tudo novo, cozinha completa tipo aprt hotel, apartamento amplo com dois banheiros, da pra ir a todos os pontos turísticos a pé, o hotel fica ao lado de um ótimo shopping e o atendimento dos funcionários é excepcional.
Stayed 2 nights in Jul 2024

10/10 Excellent

RAFAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joselito

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Leandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia em geral foi maravilhosa, mas gostaria de deixar uma sugestão quanto ao café da manhã que é servido no quarto, para ser perfeito o certo como a maioria dos hotéis o cafe da manhã ser em local separado com mais variedades. Outra sugestão é ter o estacionamento gratuito, uma vez que já estamos nos hospedando no hotel, mínimo seria o estacionamento gratuito.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mário

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Eliana M S Mastrangioli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024