Pousada Ace Palace

3.0 star property

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Photo gallery for Pousada Ace Palace

View from property
Terrace/patio
Lobby
Minibar, individually decorated, individually furnished
Standard Double Room, 1 Double Bed | Bathroom | Shower, hair dryer, towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Room service
  • Pet-friendly
  • Laundry
  • Breakfast included
  • Housekeeping

Explore the area

Map
Av. Piabanha, 363, Centro, Petrópolis, 25680-030
  • Crystal Palace
    ‪5 min walk‬
  • Cathedral of Saint Peter of Alcantara
    ‪12 min walk‬
  • Imperial Museum
    ‪18 min walk‬
  • Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
    ‪67 min drive‬

Room options

Romantic Double Room, 1 Bedroom, Garden View, Garden Area

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Pousada Ace Palace

Bed & breakfast in Petrópolis with free breakfast
Along with self parking, this smoke-free bed & breakfast has coffee/tea in a common area and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. Bathrooms are shared.
Pousada Ace Palace offers 2 accommodations with minibars and complimentary bottles of water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels.

Guests have access to shared bathrooms. Bathrooms include a shower and hairdryers. This Petrópolis bed & breakfast provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Pousada Ace Palace, you're just a quick walk from Vale do Paraíba. Enjoy features like free breakfast and free WiFi in public areas, plus dry cleaning service.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Vale do Paraíba and Piabanha River
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at Pousada Ace Palace. Parking is available for a fee.

This 3-star Petrópolis bed & breakfast is smoke free.

Guests are served a free buffet breakfast daily from 8:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Parking on site (BRL 20 per day)

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Shared bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: BRL 40 per pet, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BRL 270 per vehicle (one way)
  • Self-parking fee: BRL 20 per day
  • Pet fee: BRL 40 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The front desk at this property is open daily from 8 AM - 6 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.

Property is also known as

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Quinta Solar Lusitano B&B Petrópolis
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Pousada Ace Palace Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Flavio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funcionário extremamente grosseiro
Fiz a reserva pelo hotéis.com numa sexta para me hospedar no sábado. Ao chegar no hotel fui atendida por um funcionário extremamente grosseiro que não estava entendendo porque estávamos lá, pois ele não havia sido informado. De pronto falei que tinha número da reserva e ele de forma extremamente ríspida que eu não precisava mostrar nada pra ele, pois ele tinha tudo que precisava. Nunca me senti tão mal num estabelecimento. Meus amigos odiaram a postura do tal funcionário e a decoração sombria do local que mais parecia um filme de terror! Por óbvio que ele não tinha os nossos quartos e tivemos que sair à procura de outra pousada...em nenhum momento ele tentou solucionar o nosso inconveniente, apenas sugerindo outras pousadas. O que foi bem difícil pois a cidade estava cheia por conta de um evento próximo. Não recomendo de forma alguma essa pousada, pois a falta de cordialidade de funcionários é algo que tira minha paciência.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Casarão bem cuidado com banheiro compartilhado
Casarão muito bem cuidado, porém, como todo casarão antigo tem piso barulhento e o problema (já sabido antes da reserva) do banheiro compartilhado. Mas isso foi avisado antes.
Stayed 1 night in Oct 2017

10/10 Excellent

Pedro Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada excelente e cidade incrível
Foi tudo excelente. A cidade é incrível, a pousada, sensacional. Os donos são super prestativos e atenciosos. A organização é excelente e a localização é muito boa. Recomendo
Stayed 4 nights in Sep 2017

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCEPCIONAL
Quartos confortáveis, atendimento por parte dos funcionarios e donos extraordinária!
Stayed 3 nights in Aug 2017

6/10 Okay

Giovane

Liked: Cleanliness, staff & service
Pensaria duas vezes em voltar para essa pousada.
A pousada é aconchegante quarto bom e sem banheiro, são compartilhados tem que dividir com outros hospedes, água do chuveiro com problema não esquentava tínhamos que chamar sempre o rapaz que trabalha no local, o qual ele é porteiro, tesoureiro, que apronta o café, arruma as camas, é o que faz tudo sozinho. não tem outro funcionário. Uma coisa de bom nele é muito educado atencioso nota 10 para ele, mas para os dono zero. Pensaria muito em retornar na pousada. Creio que deveriam de fazer uma visita antes de mencionar no site de vocês.
Stayed 1 night in Jul 2017

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muito bom!
Localização perfeita! Atendimento bom! Não tem estacionamento, mas em frente há vaga na rua. A pousada é linda!!
Stayed 1 night in Jun 2017