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Mui Ne Alena Bungalow Hotel

3.5 star property

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Photo gallery for Mui Ne Alena Bungalow Hotel

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Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • Gym
  • Room service
  • Parking included

Explore the area

Map
265 Nguyen Dinh Chieu Street, Ham Tien Ward, Phan Thiet, Binh Thuan
  • Ham Tien Market
    ‪10 min walk‬
  • Mui Ne Sand Dunes
    ‪7 min drive‬
  • Mui Ne Beach
    ‪15 min drive‬

Room options

View all photos for Double Room

Hypo-allergenic bedding, memory-foam beds, minibar

Double Room

  • 20 sq m
  • Beach view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Hypo-allergenic bedding, memory-foam beds, minibar

Triple Room

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, memory-foam beds, minibar

Family Room

  • 48 sq m
  • Sleeps 8
  • 4 Queen Beds

View all photos for Bungalow

Bungalow | Hypo-allergenic bedding, memory-foam beds, minibar

Bungalow

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Mui Ne Alena Bungalow Hotel

Family-friendly hotel with fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and a business centre.
Mui Ne Alena Bungalow Hotel offers 21 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and complimentary bottles of water. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. A pillow menu is available. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a hydromassage showerhead, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Mui Ne Alena Bungalow Hotel, you're just a quick walk from Ham Tien Market. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • 7 minutes by car from Mui Ne Sand Dunes and 15 minutes from Mui Ne Beach
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
Mui Ne Alena Bungalow Hotel offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a business centre on site. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Mui Ne Alena Bungalow Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Mui Ne Alena Bungalow Hotel was completed in June 2019.

Smoking is allowed in designated areas at this 3.5-star Phan Thiet hotel.

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service is available.

Languages

Chinese (Mandarin), English, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free extended parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Outdoor pool
  • Playground
  • Private wine tours
  • Vineyard
  • Wine tours

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Beach towels
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vineyard

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Fan
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: VND 50000 per accommodation, per night
  • Only dogs are allowed
  • Weight limit: 11 lb per pet
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 1850000 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: VND 50000 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector, a security system, a first aid kit and window guards
Mui Ne Alena Bungalow Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 48A8017400

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Alena Hotel Phan Thiet
Alena Phan Thiet
Alena Hotel
Mui Ne Alena Bungalow
Mui Ne Alena Bungalow Hotel Hotel
Mui Ne Alena Bungalow Hotel Phan Thiet
Mui Ne Alena Bungalow Hotel Hotel Phan Thiet

Mui Ne Alena Bungalow Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 5 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

8.0/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but better to contact them before you stay
Good location, it is in between the residences and have to walk inside the lane for 50m. It is a beautiful, quiet and clean hotel. We have been arranged to stay in a cute room like a cave, but there is no hairdryer which is not matched the description here. It is strongly recommended to contact the hotel before you stay as seem they don’t know we will be there and paid already online. All the lights have been turned off and the main gate is locked when we have arrived, and they have asked us to pay again when we are going to leave.
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Overall Nice place
The room and swimming pool are quite nice. Good location. No pressure with hot water shower unfortunately (common in vietnam so you just get used to cold water shower). They also have a laundry service and can help you book bus ticket which is nice. However we were a bit disappointed with the service, receptionist not often there, and they wanted to charge us for a water bottle that we never used as we were buying our own water. Seems that the guy who checks the room doesnt know how many water bottles were there at the beginning. A bit annoying to argue for this at the end of the stay.
Stayed 2 nights in Jan 2020

10/10 Excellent

JC

Liked: Cleanliness, staff & service, property conditions & facilities
Superb staff, great breakfast ... clean non-chlorinated pool ... off from the main drag, therefore very quiet at night. ... great place
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel! Beautiful building and very clean. Great price. Great staff.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
방에 개미가 너무 많아 피부가 많이 물렸다. 침대시트도 얼룩져 있었고 수영장 물도 더러워 보였다. 위치는 신투어리스트 길건너 오른쪽으로 약4분정도 올라가다보면 간판 보입니다. 골목으로 쭉들어가면 됩니다
Stayed 1 night in Dec 2019

10/10 Excellent

YOUNGJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
We really enjoyed our stay at Alena Hotel. The staff were incredibly friendly and the service was great. We felt really welcomed.
Stayed 3 nights in Feb 2019

6/10 Okay

Seunghyun

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
아쉽다
리모델링을 한듯 깔끔한듯했다 처음에 찾기 조금 힘들다. 깔끔한 방에 비해 시설작동이 미비하다 물수압이 너무약하며 에어컨 작동이 안되 방을 3박중 2번 옮겼다 수영장은 넓으나 수질관리가 필요하다. 조식은 계란후라이 2장이다 ㅜ 조금 개선하면 좋은 호텔이 될듯하다
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2018