2/10 Hirveä
Takea
6.12.2024
Huonoa: Henkilökunta ja palvelu
Rude Staff
The stuff is rude. They need to take classes on customer service. The guy that is supposed to be at the desk around 6:30am is always in the office sleeping and has the sign up saying he is helping someone right now. They were charging me an extra fee when I checked out but nobody could tell me what the fee was from for about 20min. Then the girl said she made a mistake and entered the wrong dates so I wasn’t charged the full amount for one of the days. A lady asked the front desk for some clean towels and the guy told her he just gave her some yesterday. I ended up going to another hotel I will never stay there again.
Takea
Yöpyi 7 yötä marraskuussa 2024