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Quality Inn & Suites Bensalem

2.5 star property

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Photo gallery for Quality Inn & Suites Bensalem

Lobby
Exterior
Free continental breakfast
Suite, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds
Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Reviews

6.0 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
3671 Street Rd, Bensalem, PA, 19020
  • Neshaminy Mall
    ‪3 min drive‬
  • Parx Casino and Racetrack
    ‪4 min drive‬
  • Sesame Place
    ‪11 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Bensalem

Hotel with free breakfast, near Parx Casino and Racetrack
Along with a fitness centre, this hotel has coffee/tea in a common area and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Quality Inn & Suites Bensalem offers 96 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include baths or showers.

This Bensalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Quality Inn & Suites Bensalem, you'll be within walking distance of Parx Casino and Racetrack. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 4-minute drive from Parx Casino and Racetrack and 11 minutes from Sesame Place
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served. A fitness centre, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites Bensalem. Free self parking is available.

Smoking is allowed in designated areas at this Bensalem hotel.

Guests are served a free continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Bensalem
Quality Inn Bensalem
Quality Inn And Suites Bensalem
Quality Inn & Suites Bensalem Hotel Bensalem
Bensalem Quality Inn
Bensalem Quality Inn
Quality Inn Bensalem
Quality Inn And Suites Bensalem
Quality Inn & Suites Bensalem Hotel
Quality Inn & Suites Bensalem Bensalem
Quality Inn & Suites Bensalem Hotel Bensalem

Quality Inn & Suites Bensalem Reviews

Reviews

6.0
Rating 10 - Excellent. 208 out of 1005 reviews
Rating 8 - Good. 184 out of 1005 reviews
Rating 6 - Okay. 190 out of 1005 reviews
Rating 4 - Poor. 164 out of 1005 reviews
Rating 2 - Terrible. 259 out of 1005 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Tom

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator was broken now milk for breakfast stains on wall and sheets blood on one of pillows place needs a makeover.
Stayed 3 nights in Jan 2025

8/10 Good

Maria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Could be better at cleaning the property, the water in the tub doesn’t drain properly, the toilet is not cleaned well, the vent is too loud,
Stayed 4 nights in Dec 2024

4/10 Poor

Deshay

Liked: Cleanliness
Disliked: Staff & service, room comfort
Bad experience
Stuff was rude checked my into another room with two beds when I book one bed and the bed was very uncomfortable
Stayed 1 night in Dec 2024

6/10 Okay

Craig

Disliked: Cleanliness
Overall condition
Overall maintenance crew must have taken off all of 2024, not what you would expect from a hotel chain, maybe a motel, peeling wallpaper, chipping paint, bathroom had used dental pics from who knows how long ago,
Stayed 1 night in Dec 2024

4/10 Poor

Bonny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty except for the bed. The tub was badly stained. The fix was a mat glued to the tub trying to hide some of it. We did not use the shower because of its condition. The hotel is in bad shape. The bathroom door was rotted and chunks missing. Looks like someone punched the door a couple times too. This is the worst hotel we’ve ever been in. We will not use any Quality Inns again.
Stayed 2 nights in Dec 2024

6/10 Okay

Diane

Liked: Staff & service
Everyone on staff were very friendly and helpful. Shower pressure was great. But bathroom exhaust fan did not work. And toilet was scary noisy when flushing.
Stayed 3 nights in Dec 2024

8/10 Good

Kebeh

Liked: Cleanliness, property conditions & facilities
I didn't like the bathroom. Every other thing was good
Stayed 2 nights in Dec 2024

6/10 Okay

Kenny

Disliked: Property conditions & facilities
3 out 5 star , the microwave was not working, the eating system is missing a non so you can’t control the temperature and the hallway smell like smoke
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last resort option
Dirty and unkempt. Stained bathrooms, missing paint on drywall scribbling on furniture stale cigarette odor in halls. Couldn’t even stay overnight.
Stayed 1 night in Dec 2024

4/10 Poor

Bonny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Lobby area not very inviting. Handicapped bathroom in our room had black mold in the shower and scum all over the shower chair. The floor looked like it hadn’t been scrubbed in ages. We were grossed out. I took pictures because I couldn’t believe they put us in that room. Unfortunately we booked the same hotel for next week and there are no refunds!
Stayed 1 night in Dec 2024

2/10 Terrible

Brittany

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had been previously used by a patron who smoked or by workers using it to take a smoke break. The smell was unbearable, we couldn’t even spend the full night, we felt like we were suffocating! Then we found a plastic garbage bag covering the smoke detector. Clearly this hotel does not do proper checks of their rooms or care! Would NOT recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

byron

Stayed 1 night in Dec 2024

8/10 Good

Jordan

Disliked: Amenities
Stayed 1 night in Dec 2024

2/10 Terrible

Dawne

Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Clean, polite, cheap
Stayed 2 nights in Nov 2024

10/10 Excellent

Jabreeka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Raymond

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Angel

Stayed 1 night in Nov 2024

10/10 Excellent

Raquel

Stayed 2 nights in Oct 2024

2/10 Terrible

Joshua

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Comforter had period blood stains and possibly fecal smears. Also there was a cockroach in the bathroom. One of the bathroom lights was also out.
Stayed 1 night in Oct 2024

4/10 Poor

Jose

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There were insects crawling around the bathroom floor. There was no breakfast at 9am.
Stayed 1 night in Oct 2024

4/10 Poor

William

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mold in refrigerator. Black substance on walls, floor, pictures and television. Bathroom door hinges rusted and over painted very hard to close.
Stayed 1 night in Oct 2024

8/10 Good

William

Liked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Tina

qUALITY iNN..THE ENVIRONMENT WAS NOT GOOD QUALITY
Stayed 1 night in Oct 2024