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Quality Inn & Suites Bensalem

2.5 star property

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Photo gallery for Quality Inn & Suites Bensalem

Lobby
Free continental breakfast
Suite, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds
Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
3671 Street Rd, Bensalem, PA, 19020
  • Neshaminy Mall
    ‪3 min drive‬
  • Parx Casino and Racetrack
    ‪4 min drive‬
  • Sesame Place
    ‪11 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Suite, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Bensalem

Hotel in Bensalem with free breakfast and fitness centre
Along with a fitness centre, this hotel has coffee/tea in a common area and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Quality Inn & Suites Bensalem offers 96 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include baths or showers.

This Bensalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Quality Inn & Suites Bensalem, you'll be within walking distance of Benjamin Rush State Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 11 minutes on foot from Benjamin Rush State Park and a 3-minute drive from Cafe at Rothman
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served. A fitness centre, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Quality Inn & Suites Bensalem. Free self parking is available.

Smoking is allowed in designated areas at this Bensalem hotel.

Guests are served a free continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Bensalem
Quality Inn Bensalem
Quality Inn And Suites Bensalem
Quality Inn & Suites Bensalem Hotel Bensalem
Bensalem Quality Inn
Bensalem Quality Inn
Quality Inn Bensalem
Quality Inn And Suites Bensalem
Quality Inn & Suites Bensalem Hotel
Quality Inn & Suites Bensalem Bensalem
Quality Inn & Suites Bensalem Hotel Bensalem

Quality Inn & Suites Bensalem Reviews

Reviews

6.0
Rating 10 - Excellent. 211 out of 1000 reviews
Rating 8 - Good. 179 out of 1000 reviews
Rating 6 - Okay. 188 out of 1000 reviews
Rating 4 - Poor. 161 out of 1000 reviews
Rating 2 - Terrible. 261 out of 1000 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Mayana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

❤️❤️❤️❤️❤️❤️

I loved my room i actually would love for that to always be my room when i stay there.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Michelle

Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

Broken Heaters and Window Seals / Snow Storm

Room was dirty. 30 degrees and below in Snow Storm . . . and the heater was broken and the window was broken. Customer Service said decision making supervisor was not on site. Slept layered in clothes with my shoes on. Too cold to shower. Who rents out a room with an obviously broken for awhile heater in the middle of Snow Season?
Stayed 1 night in Jan 2025

10/10 Excellent

Big

Liked: Cleanliness, staff & service, property conditions & facilities
I like it
Stayed 1 night in Jan 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jabreeka

Stayed 1 night in Jan 2025

2/10 Terrible

Leyone

Stayed 1 night in Jan 2025

10/10 Excellent

calvin

Stayed 1 night in Jan 2025

6/10 Okay

Derrick

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

4/10 Poor

Tom

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator was broken now milk for breakfast stains on wall and sheets blood on one of pillows place needs a makeover.
Stayed 3 nights in Jan 2025

8/10 Good

Maria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Could be better at cleaning the property, the water in the tub doesn’t drain properly, the toilet is not cleaned well, the vent is too loud,
Stayed 4 nights in Dec 2024

4/10 Poor

Deshay

Liked: Cleanliness
Disliked: Staff & service, room comfort

Bad experience

Stuff was rude checked my into another room with two beds when I book one bed and the bed was very uncomfortable
Stayed 1 night in Dec 2024

6/10 Okay

Craig

Disliked: Cleanliness

Overall condition

Overall maintenance crew must have taken off all of 2024, not what you would expect from a hotel chain, maybe a motel, peeling wallpaper, chipping paint, bathroom had used dental pics from who knows how long ago,
Stayed 1 night in Dec 2024

4/10 Poor

Bonny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty except for the bed. The tub was badly stained. The fix was a mat glued to the tub trying to hide some of it. We did not use the shower because of its condition. The hotel is in bad shape. The bathroom door was rotted and chunks missing. Looks like someone punched the door a couple times too. This is the worst hotel we’ve ever been in. We will not use any Quality Inns again.
Stayed 2 nights in Dec 2024

6/10 Okay

Diane

Liked: Staff & service
Everyone on staff were very friendly and helpful. Shower pressure was great. But bathroom exhaust fan did not work. And toilet was scary noisy when flushing.
Stayed 3 nights in Dec 2024

8/10 Good

Kebeh

Liked: Cleanliness, property conditions & facilities
I didn't like the bathroom. Every other thing was good
Stayed 2 nights in Dec 2024

6/10 Okay

Kenny

Disliked: Property conditions & facilities
3 out 5 star , the microwave was not working, the eating system is missing a non so you can’t control the temperature and the hallway smell like smoke
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last resort option

Dirty and unkempt. Stained bathrooms, missing paint on drywall scribbling on furniture stale cigarette odor in halls. Couldn’t even stay overnight.
Stayed 1 night in Dec 2024

4/10 Poor

Bonny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Lobby area not very inviting. Handicapped bathroom in our room had black mold in the shower and scum all over the shower chair. The floor looked like it hadn’t been scrubbed in ages. We were grossed out. I took pictures because I couldn’t believe they put us in that room. Unfortunately we booked the same hotel for next week and there are no refunds!
Stayed 1 night in Dec 2024

2/10 Terrible

Brittany

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had been previously used by a patron who smoked or by workers using it to take a smoke break. The smell was unbearable, we couldn’t even spend the full night, we felt like we were suffocating! Then we found a plastic garbage bag covering the smoke detector. Clearly this hotel does not do proper checks of their rooms or care! Would NOT recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

byron

Stayed 1 night in Dec 2024

8/10 Good

Jordan

Disliked: Amenities
Stayed 1 night in Dec 2024