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City Comfort Hotel Royal Palace

3.5 star property

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View from property
City Suite | Minibar, in-room safe, desk, iron/ironing board
Front of property – evening/night
Reception
Room amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking included
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Corner of Street 19 & 136, Phnom Penh, 12000
  • Central Market
    ‪6 min walk‬
  • Royal Palace
    ‪9 min walk‬
  • Phnom Penh Night Market
    ‪9 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪27 min drive‬

Room options

View all photos for City Suite

City Suite | Minibar, in-room safe, desk, iron/ironing board

City Suite

  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, iron/ironing board

Superior Suite

  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Standard Double Room | Desk, soundproofing, free WiFi, bed sheets

Empire House Phnom Penh

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
4.1 out of 5, Very good, (38)
The price is €12
for 1 room
includes taxes & fees
21 Apr - 22 Apr
Empire House Phnom Penh

About this property

City Comfort Hotel Royal Palace

Hotel with free parking, a short walk to Riverside
A restaurant, laundry facilities and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a front desk safe.
City Comfort Hotel Royal Palace offers 20 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

During your stay at City Comfort Hotel Royal Palace, you're just a quick walk from Riverside. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Just a 4-minute walk from Riverside and 6 minutes on foot from Central Market
  • Airport pick-up shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and laundry facilities are also featured at the business-friendly City Comfort Hotel Royal Palace. Free self parking is available.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10 AM.
City Comfort Hotel Royal Palace has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10 AM for a fee: USD 4 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Washing machine

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 4 per person
  • Airport shuttle fee: USD 15 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
City Comfort Hotel Royal Palace offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

City Comfort Hotel Royal Palace Phnom Penh
City Comfort Hotel Royal Palace
City Comfort Royal Palace Phnom Penh
City Comfort Royal Palace
City Comfort Royal Phnom Penh
City Comfort Hotel Royal Palace Hotel
City Comfort Hotel Royal Palace Phnom Penh
City Comfort Hotel Royal Palace Hotel Phnom Penh

City Comfort Hotel Royal Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 10 out of 25 reviews
Rating 8 - Good. 11 out of 25 reviews
Rating 6 - Okay. 3 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thanks for all staff and the hotel very clean and near for all touriest area
Stayed 5 nights in Dec 2019

6/10 Okay

Louie, Canada

Travelled with group
Liked: Cleanliness, staff & service
The king bed was too hard for my back, not comfortable at all. Construction right outside my room was too loud! Could not get a good night sleep. The staff are very nice and kind. Cleaning staff are great, quick and friendly. Breakfast area is terrible, it’s too small and no variety of food. The room was nice and spacious and had washing machine but no drying machine and no balcony so no point to wash clothes. Location was good, walking distance to bars, restaurants and river front.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

Qin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel with spacious room and lovely staff. good city view. good movie selection. unfortunately construction was going on outside our window while we were there.
Stayed 2 nights in Apr 2019

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cambodia trip
Close enough to the conference venue and the Mekong river.
Stayed 4 nights in Feb 2019

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was solid but the internet was TERRIBLE, like it literally was not working. I told this to the staff multiple times, but their promises they will get it checked did not improve anything. For me not having internet is like not having power in the room, it's just unacceptable, but that was the state of the room for five days.. Luckily it only costs 3$ to have your phone internet as a hotspot with a local sim, which is why I didn't put up a fight about it. There was also construction right outside my room.. be mindful of that. It's a shame because it's an otherwise great hotel and the staff was really nice. Room looks very good, has everything you need, including a washing machine. Location was good for me personally, and you could just tuk tuk anywhere anyway.
Stayed 5 nights in Dec 2018

6/10 Okay

Kevin

Mixed bag
Phone number on Hotels.com incorrect (fix it). Hotel did not answer message sent on Facebook, and after Hotels.com called on my behalf, hotel attempted to contact me through Expedia: 'We sent you a message - but, no, you didn't. Result: botched airport pickup, and indifference from receptionist upon arrival. Likewise, manager seemed more interested in asserting she/they had done nothing wrong than customer care. Decent room, but horribly stinky fridge. Cleaner threw away my toothbrush case. Nice breakfast staff, but otherwise others seem to lack morale Very central location was a benefit. Good laundry machine in room.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located nearby a lot of stores and restaurants. Walking distance to Central Market and a mall. The staff was great. The manager noticed I booked for a suite and when didn’t have one ready, she refunded me immediately without me even asking. I’d recommend anyone to stay here.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all OK，just when check in got misunderstanding.
Stayed 2 nights in Dec 2018

8/10 Good

Bimmerman

Liked: Cleanliness, staff & service, amenities
I’ve been to this hotel twice and I still think it’s a nice hotel for the price but in the next year the hotel will not be desirable anymore for reasons describe below. So here are some of the problems that you should be aware of! 1st the location is very busy and can be difficult just to enter and exit the building or get dropped off by a taxi because signage is right in the middle of the walkway. 2nd problem is the breakfast is simple terrible for choices if your a westerner it’s pretty much exclusively Chinese food with the exception of some small pieces of pineapple. Coffee was not drinkable. 3rd and most important issue is that there is a new building being constructed adjacent to the hotel, Currently construction starts at 7:30 AM and it’s very loud, woke me up every morning and eventually the new building will block all the views and sunshine on the one side of the building towards the river which is going to make it very undesirable, so for this reason alone I will not recommend it
Stayed 7 nights in Nov 2018

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in a busy city!
We had a great stay at City Comfort. Our room was spacious and nicely decorated and the beds were very comfortable (not super hard and feather pillows!). Very clean too. Would stay here again.
Stayed 3 nights in Nov 2018

10/10 Excellent

Rex, Malaysia

Liked: Cleanliness, staff & service, room comfort
Nice Hotel, Large Room, Clean, Very Comfortable, Near River Side
Stayed 5 nights in Nov 2018

10/10 Excellent

Christ, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel near riverside
this is my second time stay in this hotel. I find like at home. There have wash machine for me to wash my clothes.
Stayed 3 nights in Aug 2018

10/10 Excellent

Dara, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice room. Good location. Very disappointed for breakfast.will stay again in this hotel
Stayed 5 nights in Aug 2018

6/10 Okay

Alfred Wilhelm

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
no customer orientation
Elecator not running
Stayed 10 nights in Jul 2018

10/10 Excellent

Guang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
The hotel itself is brand new, I have lived in similar price range hotels before, but City Comfort hotel beats them all! The design, decorations and all the facilities are so good, it actually deserves 4+ stars. Most importantly, all the rooms have a washing machine! Definitely come back for the next trip.
Stayed 1 night in Aug 2018

10/10 Excellent

goh, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable hotel
Nice and comfortable hotel , price is reasonable . Will recommend to my friends who want to travel to Phnom Penh.
Stayed 2 nights in Jun 2018

8/10 Good

Rex, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, Close to central
Great Hotel, Large Room, Comfort, clean, worth to stay..
Stayed 3 nights in Apr 2018

10/10 Excellent

Biden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Center. Near the attracting places. Clean room. Staff are enthusiasm
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

造りが不自然。エレベーターホールの真ん中に消火栓がドカンと置かれていたり。 近隣が工事中でやかましかった。
Stayed 3 nights in Oct 2019

8/10 Good

reijo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket fint,nytt hotell med bra läge. Gångavstånd till riverside samt nöjesgatorna. Otroligt fina rum. Frukosten är det enda som inte var nåt och ha,i övrigt kanonhotell.
Stayed 4 nights in Feb 2019

8/10 Good

Ryo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足！
友達と一泊利用しました。 部屋がとても綺麗で満足！ 部屋の入口ドアが開きにくいのと朝食は少し残念でしたが価格からして総合的に良かったです。 また利用したいと思います！
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
問題なく快適でした。
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋は広くて洗濯機がついているので、連泊 の時にとても便利だと思います。できたら朝食の品数が少し多いと嬉しい。
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2018