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Grand Elevation Hotel

3.5 star property

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Photo gallery for Grand Elevation Hotel

Superior Twin Room, Multiple Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Reception
Superior Triple Room, Non Smoking | Living area | 32-inch LED TV with cable channels, TV
Outdoor banquet area
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Spa
  • Parking included
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
House #G6,7,8 Sothearos, Tonle Bassak Chamkamorn, Phnom Penh, Kandal, 12301
  • Independence Monument
    ‪12 min walk‬
  • Royal Palace
    ‪16 min walk‬
  • Central Market
    ‪3 min drive‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪34 min drive‬

Room options

View all photos for Superior Twin Room, Multiple Beds, Non Smoking

Superior Twin Room, Multiple Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Twin Room, Multiple Beds, Non Smoking

  • 23.1 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room, 1 Queen Bed, Smoking

Superior Double Room, 1 Queen Bed, Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Double Room, 1 Queen Bed, Smoking

  • 23.1 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room, 1 Bedroom

Basic Double Room, 1 Bedroom | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Basic Double Room, 1 Bedroom

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, Shared Bathroom

Standard Triple Room, Shared Bathroom | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Triple Room, Shared Bathroom

  • 23.1 sq m
  • Sleeps 3
  • 1 Large Single Bed and 1 Queen Bed

View all photos for Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Triple Room, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Family Room, Non Smoking

  • 36.3 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Queen Bed

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About this property

Grand Elevation Hotel

Hotel with a full-service spa, a quick walk to Riverside
Along with a full-service spa, this smoke-free hotel has a restaurant and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, spa services and a business centre.
Grand Elevation Hotel offers 35 air-conditioned accommodations with minibars and complimentary slippers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Spring Massage has couples treatment room(s). Services include deep-tissue massages and Thai massages. The spa is open daily.
During your stay at Grand Elevation Hotel, you're just a quick walk from Riverside. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Indulge with Thai massages at Spring Massage
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Riverside and Independence Monument
  • Airport shuttle service available for a fee
Grand Elevation Hotel offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You'll find a business centre on site.

Public spaces have free WiFi and wired Internet. Spa services, a library, and tour/ticket assistance are also featured at Grand Elevation Hotel. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Phnom Penh hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Grand Elevation Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 5 for adults and USD 4 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Library

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift (102 centimetre wide door)
  • Sign language-capable staff

Room amenities

Bedroom

  • Cot (surcharge)
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 8

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 8.0 per night.
  • Cots (infant beds) are available for USD 8.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Gas fee: USD 2 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 5 for adults and from USD 4 for children
  • Airport shuttle fee: USD 12 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: USD 8 (subject to availability)
  • Crib (infant bed) fee: USD 8.0 per night
  • Rollaway bed fee: USD 8.0 per night
  • Gas fee: USD 2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grand Elevation Hotel Phnom Penh
Grand Elevation Phnom Penh
Grand Elevation
Grand Elevation Hotel Hotel
Grand Elevation Hotel Phnom Penh
Grand Elevation Hotel Hotel Phnom Penh

Grand Elevation Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 78 reviews
Rating 8 - Good. 31 out of 78 reviews
Rating 6 - Okay. 19 out of 78 reviews
Rating 4 - Poor. 8 out of 78 reviews
Rating 2 - Terrible. 4 out of 78 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

FAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are friendly
Stayed 3 nights in Nov 2024

10/10 Excellent

chenda

Liked: Cleanliness
Great service
Stayed 1 night in Oct 2024

10/10 Excellent

Losever

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and good location, the breakfast and staff very good
Stayed 1 night in Oct 2024

4/10 Poor

Md shohidullah

Stayed 3 nights in Aug 2024

10/10 Excellent

Sherwan qader azeez

Stayed 1 night in Aug 2024

10/10 Excellent

Sherwan qader azeez

Stayed 1 night in Aug 2024

8/10 Good

NAW YA MIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

4/10 Poor

Scott

Stayed 2 nights in Jul 2024

6/10 Okay

Andrew

Disliked: Property conditions & facilities, room comfort
Dated and noisy
Staying there for s nightsvin one ofcthe rooms facing the road. It was noisy and basic. The TV didn't work and the shower was poor, but at least hot. The whole place is tired and dated. Good location for Bassac Lane area, friendly staff. Didn't yry the food.
Stayed 3 nights in Jul 2024

4/10 Poor

Muhammad

Business traveller
Disliked: Property conditions & facilities
Reception are non cooperative Beeakfast mot upto standard
Stayed 2 nights in May 2024

8/10 Good

Alan

6/10 Okay

chansophan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
When we arrived it was good but the morning there was not even enough food for my group of people. I paid extra money for breakfast but when we got there at 7:30 a few people got food and some didn’t due to no more food left. Later on that day we had some confusion about our keys so we ask them to unlock our doors until we can figure out if we had mistakenly left the keys in the room and the staff automatically as us to pay extra for a key. The following day some of our group was asked if we paid for breakfast not in such a nicely manner. There’s a female staff that just stands there not saying hi nor even help when we go down for breakfast no use of having someone without any people skills. We stayed there for a few days and booked 3 rooms I wouldn’t recommend this place to anyone else.
Stayed 3 nights in Nov 2023

8/10 Good

michael

Stayed 1 night in Jun 2023

8/10 Good

augustine

Stayed 1 night in May 2023

10/10 Excellent

Elijah James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star Staff.
The staff at this hotel are some of the kindest individuals I’ve met in the industry. Breakfast is buffet style and has a good variety of options. One of the best mattresses I’ve slept on in SE Asia.
Stayed 2 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very old building but cozy Just not into rooms without window felt trapped Friendly staff Breakfast was cold but was a ok buffet Needed something printed out and they were very kind to help me out They is major construction happening behind the hotel so it can be a little noisy at times Overall desert place for the price I paid
Stayed 4 nights in Mar 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
The reason I chose this hotel was because it was pet friendly. But the area under the bed where pet tends to get in was not cleaned at all and very dirty. If the facility is “pet friendly”, they should improve cleanliness. I also got rash all over my leg because of bedbug. I don’t recommend this place..
Stayed 3 nights in Mar 2022

2/10 Terrible

Phan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Smaller room than I thought 😁 the beds were very comfortable, the shower was unexpectedly small next to the toilet 😁 I had a great time. Thanks for a positive experience in Phnom Penh
Stayed 2 nights in Dec 2021

6/10 Okay

Samuel

Travelled with partner
Liked: Staff & service, amenities
I liked the room itself, it had a nice preview on the beds. I didn’t like the rooms bathroom door was squeaky and hard to close, and there was a moldy smell.
Stayed 2 nights in Dec 2021

2/10 Terrible

Derrick

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Most hotels in Phnom Penh are dusty and this one is no different. Service are always average or above Average but it never clean to your standards
Stayed 1 night in Mar 2020

6/10 Okay

michael

Liked: Staff & service, property conditions & facilities, room comfort
Staff friendly enough but I wouldn't stay again.
Booked a delux room but was given a standard windowless room instead and told no delux rooms left. walls were dirty and our door key appeared to open every door - as I found out when I accidentally went to the wrong floor. They changed us to the delux the day after, no refund for the difference, the other room was nicer but the Friday night rave went on till gone 4am.
Stayed 3 nights in Feb 2020

10/10 Excellent

augustine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ou can leave luggage while touring-Free
This is a quaint little hotel not quite centre of the city service is beautiful staff non intrusive rooms small but adequate no street noise It’s near a big shopping centre Eon and a thriving food market dentist ( I had a tooth problem) Main thing is it’s got reasonable rates. I booked for 6 nights ended up staying 11 Left Luggage NOW THIS Is Important. Should you wish to travel around Cambodia or elsewhere don’t matter. These guys would allow you to leave you luggage for as long as it takes for FREE. I am in Malaysia at the moment my 20 kg are still there. This is not advertised but ask and you shall receive. MOSQUITOES Cambodia is mosquito country. These guys have long corridors and burn citronella oil at each end. A similar contraption is also in your room . I think I gad 1 mossie bit while I stayed there and I am not sure it was not from waiting gor street food one evening Breakfast Simple maths says buy your room with breakfast with booking you are buying breakfast at $1.09 for all the beans eggs rice French fries coffee orange drink stir fry salad fruit salad( did I say coffee) you can eat drink Had my breakfast at 9.30 am finished at 10.30 (was on holiday for goodness sake I can afford to take my time) and this carried me till dinner Been to Phnom Penh 10 times this is the first time I found such an agreeable hotel. I am Australian we are not known for tipping. I did tip here at check out
Stayed 6 nights in Feb 2020

8/10 Good

agha owais

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
2 Star Hotel on reasonable price
Good hotel according to its price but it is totally out dated very old style hotel it is 2 star hotel the doors and the overall equipment is out dated, their Breakfast is good
Stayed 1 night in Feb 2020

2/10 Terrible

Ricaredo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019