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Ostro Hotel

3.0 star property

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Photo gallery for Ostro Hotel

Superior Room | In-room safe, desk, free WiFi, bed sheets
Family Room | In-room safe, desk, free WiFi, bed sheets
Superior Room | Living area | 32-inch LED TV with digital channels, TV, DVD player
Superior Room | Living area | 32-inch LED TV with digital channels, TV, DVD player
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Parking included
  • Laundry
  • Housekeeping

Explore the area

Map
28-30 Street 130 Corner Street 5, Sangkat Phsakandal 1, Khan Doun Penh, Phnom Penh, Phnom Penh
  • Phnom Penh Night Market
    ‪5 min walk‬
  • Central Market
    ‪10 min walk‬
  • Royal Palace
    ‪10 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Twin Room

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Family Room

Family Room | In-room safe, desk, free WiFi, bed sheets

Family Room

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Living area | 32-inch LED TV with digital channels, TV, DVD player

Standard Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, free WiFi, bed sheets

Superior Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room No Window

Single Room No Window | In-room safe, desk, free WiFi, bed sheets

Single Room No Window

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi, bed sheets

Superior Room

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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The price is €29
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includes taxes & fees
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About this property

Ostro Hotel

Hotel with a full-service spa, steps from Riverside
Along with a full-service spa, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area and spa services. Change of towels is available on request
Ostro Hotel offers 32 air-conditioned accommodations with DVD players and a safe. 32-inch LED televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Khmer Spa. The spa is open daily.
During your stay at Ostro Hotel, you're just a quick walk from Riverside. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Riverside and 10 minutes on foot from Central Market
  • Airport shuttle service available for a fee
Ostro Hotel offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at Ostro Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Phnom Penh hotel.

The hotel hosts a free manager's reception daily.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Languages

English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 6 for adults and USD 6 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium digital channels
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee
  • Wet bar

More

  • Air conditioning
  • Desk
  • Free international calls
  • Heating
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 6 for adults and from USD 6 for children
  • Airport shuttle fee: USD 15 per person (one-way)
  • Airport shuttle fee per child: USD 5 (one-way), (from 7 to 8 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Ostro Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Ostro Hotel Hotel
Ostro Hotel Phnom Penh
Ostro Hotel Hotel Phnom Penh

Ostro Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 15 out of 28 reviews
Rating 8 - Good. 4 out of 28 reviews
Rating 6 - Okay. 7 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central location

Great central location. Food ok too
Stayed 3 nights in Dec 2024

10/10 Excellent

melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, staff customer service was excellent and the food was well prepared and very tasty 😋😋😋
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffrey, Brattleboro

Travelled with family
Liked: Property conditions & facilities
The front desk agent was friendly, efficient and kind. All the staff were great.
Stayed 2 nights in Oct 2024

10/10 Excellent

wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location
Stayed 1 night in Apr 2024

8/10 Good

Yasuo

Liked: Cleanliness
Disliked: Amenities
Nothing special
Stayed 1 night in Feb 2024

4/10 Poor

sarah

Travelled with partner
Disliked: Amenities
Not a comfortable stay with loud music, thin walls, and bad wifi connection.
Stayed 2 nights in Jan 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Daya S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Titus

Stayed 5 nights in Dec 2023

10/10 Excellent

Jefferey

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location
Stayed 17 nights in Sep 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the action!
Stayed 5 nights in Apr 2023

6/10 Okay

Arthur

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Red Light district!? Didn’t know when booking online, but Lots of 'tricks' going on every night! Music blasting all around hotel till warly hours of the morn.- Mixup on booking, caused us to upgrade for Additional funds!0
Stayed 2 nights in Mar 2023

10/10 Excellent

Greg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay!

10/10 Excellent

Bradley, Rockford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

6/10 Okay

Chanlim

Stayed 7 nights in Jul 2022

8/10 Good

Chanlim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Chuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property next to the riverside walk near exercise equipment. Smack in the middle of tons of bars. It's noisy so be ready. Cool place to stay if you are looking to party.
Stayed 1 night in Jan 2022

6/10 Okay

Yoshinari

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
ホテルの金庫が故障していて使えない。そのため持ち歩いて行動をしていた。そして盗難にあった
Stayed 2 nights in May 2024

10/10 Excellent

Pieter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in the city centre
Stayed 2 nights in May 2024

8/10 Good

Sungeun

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

베게만 별로임

아침 조식 좋아요 숙소 갠춘 베게 별로…..
Stayed 1 night in Mar 2024

6/10 Okay

Tommy

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Jul 2023

6/10 Okay

shiro

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

立地だけの極めて残念なホテル

立地は良いが、バーレストランが片手間にやっているようなホテル。サービスのいい加減さが何よりマイナスポイントで、非常に不快な滞在を強いられた。料金支払い済みだったが、やむなく途中で他のホテルに移動したほど。また夜遅くまで非常にうるさく、そうした意味では立地も良いとはいい難い。
Stayed 4 nights in Mar 2022