See all properties

Palace Gate Hotel & Resort By EHM

5.0 star property

Choose dates to view prices

Photo gallery for Palace Gate Hotel & Resort By EHM

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers
Egyptian cotton sheets, premium bedding, memory-foam beds, minibar
Bar (on property)
Bar (on property)
Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
#44. St. Sothearos Blvd (Corner St. 240), Chey Chumneas, Daun Penh, Phnom Penh, 12206
  • Royal Palace
    ‪3 min walk‬
  • NagaWorld Casino
    ‪15 min walk‬
  • Central Market
    ‪3 min drive‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪34 min drive‬

Room options

View all photos for Palace Suite

Palace Suite | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Palace Suite

  • 95 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Majesty Suite

Majesty Suite | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Majesty Suite

  • 55 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Double Room with Balcony

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal Suite Double Room with Balcony

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apsara Deluxe

Apsara Deluxe | View from room

Apsara Deluxe

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Deluxe Twin with View

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal Deluxe Twin with View

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Royal Deluxe Double with View

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal Deluxe Double with View

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apsara Suite

Apsara Suite | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Apsara Suite

  • 43 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Double Room with Balcony-Pool View

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal Suite Double Room with Balcony-Pool View

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Twin Room with Balcony-Pool View

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal Suite Twin Room with Balcony-Pool View

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Royal Suite Twin Room with Balcony

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal Suite Twin Room with Balcony

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Royal Deluxe Double Room

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal Deluxe Double Room

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Deluxe Twin Room

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal Deluxe Twin Room

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

2 outdoor pools, open 8:00 AM to 9:00 PM, free pool cabanas

Plantation Urban Resort & Spa

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (745)
The price is €85
for 1 room
includes taxes & fees
8 May - 9 May
Plantation Urban Resort & Spa

About this property

Palace Gate Hotel & Resort By EHM

Boardwalk/promenade hotel with full-service spa and free valet parking
This hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 poolside bars, a fitness centre and a bar/lounge.
Palace Gate Hotel & Resort By EHM offers 105 air-conditioned accommodations, which are accessible via exterior corridors, and features MP3 docking stations and DVD players. This individually decorated and furnished accommodation has separate sitting areas and includes day beds. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 20 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Palace Gate Hotel & Resort By EHM. During your stay, you're just a quick walk from Riverside. Enjoy features like free WiFi in public areas and free valet parking, plus 2 poolside bars.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, 2 poolside bars and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to manicures and pedicures, Swedish massages or body treatments at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Riverside and 3 minutes on foot from Royal Palace
  • Airport shuttle service available for a fee
Palace Gate Hotel & Resort By EHM offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 1615 square feet (150 square metres) and includes conference space. A fitness centre, a sauna, and a library are also featured at the luxury Palace Gate Hotel & Resort By EHM. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Phnom Penh hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Palace Gate Hotel & Resort By EHM has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Library
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,615 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • On a river
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Palace Gate Hotel & Resort By EHM offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palace Gate Hotel Resort Phnom Penh
Palace Gate Hotel Resort
Palace Gate Phnom Penh
Palace Gate
Gate & By Ehm Phnom Penh
Palace Gate Hotel Resort
Palace Gate Hotel Resort By EHM
Palace Gate Hotel & Resort By EHM Hotel
Palace Gate Hotel & Resort By EHM Phnom Penh
Palace Gate Hotel & Resort By EHM Hotel Phnom Penh

Palace Gate Hotel & Resort By EHM Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 401 out of 540 reviews
Rating 8 - Good. 107 out of 540 reviews
Rating 6 - Okay. 18 out of 540 reviews
Rating 4 - Poor. 12 out of 540 reviews
Rating 2 - Terrible. 2 out of 540 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Karl, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is outstanding and world-class! My declaration does not come lightly because over the years, I have traveled to 57 different countries and 39 U.S. states…staying in some of the very best places - I’m “qualified” to say this. So, what makes this hotel special? Aside from its great location along the Tonle Sap river, close proximity to the Royal Palace, and immaculate grounds and facilities, it’s the Staff who make all of the difference. From the baggage porters to the doormen to the Front Desk personnel, to the waiters and waitresses to the chambermaids - they are all excellent! Absolutely First Class people who make you feel welcome and feel that your every wish is their command. This, I believe this is a reflection of their culture, their personal character, and their leadership. A rudderless ship goes nowhere, but this Staff understands its purpose and mission while on-duty, and they all carry out their responsibilities with great enthusiasm and dedication. For example, upon my arrival, Assistant FO Manager Khuon Pisey already knew my name, had me seated with a cool drink, and took care of the entire check-in without my ever having to leave that comfortable seat. I later asked her only once to do something for me and without taking written notes, she completed my request flawlessly. She had given me her fullest attention and then made sure it was all done correctly without my having to double check. This is the kind of service you can expect here. Perfection!
Stayed 6 nights in Jan 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury hotel with great location and service

Fabulous hotel, spa, staff, food & location Stayed 3 nights and would have loved to have stayed longer.
Stayed 3 nights in Jan 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have returned to this hotel a few times in PP. It's a great hotel with large rooms and some style. Lovely pool and amazing location.
Stayed 3 nights in Jan 2025

10/10 Excellent

Yim Ming

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect hotel. One of the best we have ever stayed in and we’ve stayed in a lot! This hotel has such beautiful grounds - full of foliage and fairy lights - stunning! Food excellent and always piping hot. Service always spot on, such helpful willing and polite staff. Beautiful room and bathroom - spotlessly clean. Loved the organic sky bar - great drinks and snacks and amazing views over the palace. Had a fabulous meal at Mealea - one of the best meals during our 3 week trip. Used the pool each day, good mixture of sunny and shady spots with great lunch choices served to your lounger. If we ever visit Phnom Penh again we will stay here for certain.
Stayed 3 nights in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You won’t be disappointed

Always love this hotel. Staff is amazing and location is perfect!
Stayed 1 night in Jan 2025

10/10 Excellent

Karl, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many great things about this hotel, which I will describe further in this review, but first and foremost I must say that the Staff is wonderful! There is a reason why Cambodia was voted Number 1 in a London-based poll for Friendliest Countries in the World. The Staff here is extremely polite, very helpful, and efficient and effective in the performance of all duties. They always make one feel that they want to take care of the customers…not that they have to. It is a pleasure to stay here. That said, I must now mention that it is a beautiful property conveniently located near the Royal Palace and across the street from a nice walking area that follows the river. While there are a lot of interesting places in Phnom Penh, if you’re only here for a day or two and would like to get a few photos for your memories, within 5 minutes of exiting this property, you will be standing in front of some of the most picturesque sites they have to offer. How’s that for convenience? You will enjoy a giant room containing a very comfortable bed, a huge walk-in shower, nice tile floor for a cooling effect in a hot climate, and excellent room service. They restock fresh bottled water everyday, and they keep everything fresh and tidy. Plus, I love walking out into a hallway where they have some sort of aroma therapy device that puts off the most fragrant scent. The pool is beautiful & you can eat your buffet breakfast next to it while enjoying the cool morning breeze. It’s PERFECT!
Stayed 5 nights in Dec 2024

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - a beautiful haven away from the madness & close to most things! Pool was great!
Stayed 3 nights in Dec 2024

10/10 Excellent

Sean

Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen, Garden City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

FABIAN

Travelled with family
Very kind and helpful the staff. Royal Palace, river and Heritage Museum just next to (nearby)
Stayed 3 nights in Dec 2024

10/10 Excellent

ivette

Stayed 3 nights in Dec 2024

10/10 Excellent

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 days in Phnom Penh

Great stay.lovely hotel. Great location. Would use again
Pool
Sky bar
Sky bar
Breakfast room
Stayed 3 nights in Dec 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service, comfortable hotel in a great loca

The service is what makes this hotel. The grounds are beautiful. Pool, halls, breakfast just amazing. At the spa i had the best massage of all time. The bed was comfy as was the shower but they seemed a bit rundown. Peeling wallpaper and chipped wood/paint. Breakfast buffet was great. The pool area was amazing. A really nice hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Malcolm

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean relaxing Hotel

Clean and relaxing place to stay, attentive to your needs and great pool to laze around
Stayed 3 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phenomenal Hotel

I am not sure I filled this out correctly, the ratings should be excellent for everything. This hotel is wonderful and so is its staff. Absolutely amazing! Would stay here in a heartbeat! Thank you!
Stayed 2 nights in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, so close to the Palace and many attraction sites, room is clean and spacious, staff is polite and willing to help. Highly recommended!
Stayed 2 nights in Dec 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Phnom Penh

The hotel was absolutely lovely, with very friendly front-of-house staff who went above and beyond to make our stay unforgettable; the food and cocktails were great, and we’d recommend booking a spa treatment. We would highly recommend it as one of the best places to stay in Phnom Penh.
Stayed 2 nights in Dec 2024

10/10 Excellent

Langelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and service

Great stay, thank you for Chef Loick and his team for all the delights. The food is definitely high quality.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel, Tacoma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is exceedingly helpful/polite...central location by park, river and beautiful gold pagodas. Nice restaurant including authentic cambodian food. Would stay again.
Stayed 3 nights in Dec 2024

4/10 Poor

Viswanath

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room had a terrible mouldy smell from the air conditioning. Had to ask for room fresheners which helped only a little. Overall it's an outdated property, but it has a lot of rich history and great access to the Palace and Museum
Stayed 2 nights in Nov 2024

10/10 Excellent

Emma, Kenmore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024