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Palace Gate Hotel & Resort By EHM

5.0 star property

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Photo gallery for Palace Gate Hotel & Resort By EHM

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers
Bar (on property)
Egyptian cotton sheets, premium bedding, memory-foam beds, minibar
Egyptian cotton sheets, premium bedding, memory-foam beds, minibar
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
#44. St. Sothearos Blvd (Corner St. 240), Chey Chumneas, Daun Penh, Phnom Penh, 12206
  • Royal Palace
    ‪3 min walk‬
  • NagaWorld Casino
    ‪15 min walk‬
  • Central Market
    ‪3 min drive‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪34 min drive‬

Room options

View all photos for Palace Suite

Palace Suite | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Palace Suite

  • 95 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Majesty Suite

Majesty Suite | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Majesty Suite

  • 55 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Double Room with Balcony

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal Suite Double Room with Balcony

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apsara Deluxe

Apsara Deluxe | View from room

Apsara Deluxe

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Deluxe Twin with View

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal Deluxe Twin with View

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Royal Deluxe Double with View

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal Deluxe Double with View

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apsara Suite

Apsara Suite | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Apsara Suite

  • 43 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Double Room with Balcony-Pool View

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal Suite Double Room with Balcony-Pool View

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Twin Room with Balcony-Pool View

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal Suite Twin Room with Balcony-Pool View

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Royal Suite Twin Room with Balcony

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal Suite Twin Room with Balcony

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Royal Deluxe Double Room

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal Deluxe Double Room

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Deluxe Twin Room

Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Royal Deluxe Twin Room

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Palace Gate Hotel & Resort By EHM

Boardwalk/promenade hotel with full-service spa and free valet parking
This hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 poolside bars, a fitness centre and a bar/lounge.
Palace Gate Hotel & Resort By EHM offers 105 air-conditioned accommodations, which are accessible via exterior corridors, and features MP3 docking stations and DVD players. This individually decorated and furnished accommodation has separate sitting areas and includes day beds. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 20 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Palace Gate Hotel & Resort By EHM. During your stay, you're just a quick walk from Riverside. Enjoy features like free WiFi in public areas and free valet parking, plus 2 poolside bars.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, 2 poolside bars and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to thalassotherapy, body scrubs or Thai massages at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Riverside and 3 minutes on foot from Royal Palace
  • Airport shuttle service available for a fee
Palace Gate Hotel & Resort By EHM offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 1615 square feet (150 square metres) and includes conference space. A fitness centre, a sauna, and a library are also featured at the luxury Palace Gate Hotel & Resort By EHM. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Phnom Penh hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Palace Gate Hotel & Resort By EHM has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Library
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,615 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • On a river
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Palace Gate Hotel & Resort By EHM offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palace Gate Hotel Resort Phnom Penh
Palace Gate Hotel Resort
Palace Gate Phnom Penh
Palace Gate
Gate & By Ehm Phnom Penh
Palace Gate Hotel Resort
Palace Gate Hotel Resort By EHM
Palace Gate Hotel & Resort By EHM Hotel
Palace Gate Hotel & Resort By EHM Phnom Penh
Palace Gate Hotel & Resort By EHM Hotel Phnom Penh

Palace Gate Hotel & Resort By EHM Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 386 out of 523 reviews
Rating 8 - Good. 105 out of 523 reviews
Rating 6 - Okay. 18 out of 523 reviews
Rating 4 - Poor. 12 out of 523 reviews
Rating 2 - Terrible. 2 out of 523 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - a beautiful haven away from the madness & close to most things! Pool was great!
Stayed 3 nights in Dec 2024

10/10 Excellent

Sean

Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen, Garden City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

FABIAN

Travelled with family
Very kind and helpful the staff. Royal Palace, river and Heritage Museum just next to (nearby)
Stayed 3 nights in Dec 2024

10/10 Excellent

ivette

Stayed 3 nights in Dec 2024

10/10 Excellent

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 days in Phnom Penh
Great stay.lovely hotel. Great location. Would use again
Pool
Sky bar
Sky bar
Breakfast room
Stayed 3 nights in Dec 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, comfortable hotel in a great loca
The service is what makes this hotel. The grounds are beautiful. Pool, halls, breakfast just amazing. At the spa i had the best massage of all time. The bed was comfy as was the shower but they seemed a bit rundown. Peeling wallpaper and chipped wood/paint. Breakfast buffet was great. The pool area was amazing. A really nice hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Malcolm

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean relaxing Hotel
Clean and relaxing place to stay, attentive to your needs and great pool to laze around
Stayed 3 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal Hotel
I am not sure I filled this out correctly, the ratings should be excellent for everything. This hotel is wonderful and so is its staff. Absolutely amazing! Would stay here in a heartbeat! Thank you!
Stayed 2 nights in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, so close to the Palace and many attraction sites, room is clean and spacious, staff is polite and willing to help. Highly recommended!
Stayed 2 nights in Dec 2024

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Phnom Penh
The hotel was absolutely lovely, with very friendly front-of-house staff who went above and beyond to make our stay unforgettable; the food and cocktails were great, and we’d recommend booking a spa treatment. We would highly recommend it as one of the best places to stay in Phnom Penh.
Stayed 2 nights in Dec 2024

10/10 Excellent

Langelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and service
Great stay, thank you for Chef Loick and his team for all the delights. The food is definitely high quality.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel, Tacoma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is exceedingly helpful/polite...central location by park, river and beautiful gold pagodas. Nice restaurant including authentic cambodian food. Would stay again.
Stayed 3 nights in Dec 2024

4/10 Poor

Viswanath

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room had a terrible mouldy smell from the air conditioning. Had to ask for room fresheners which helped only a little. Overall it's an outdated property, but it has a lot of rich history and great access to the Palace and Museum
Stayed 2 nights in Nov 2024

10/10 Excellent

Emma, Kenmore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Rhian

Liked: Cleanliness, staff & service

10/10 Excellent

PAUL RATHA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend this hotel to whoever visit Phnom Penh Cambodia. Here's why: we checked in on Nov 7th 2024 & immediately were politely greeted by all the staff at the front desk. Linda, the front desk manager were wonderful. She explained about our rooms, which were connected with our elder parent on the first floor (which is 2nd floor in the US), the cost breakdown she received via Expedia, the cost of breakfast, which one room was not included when I booked. We then offered a welcome drink (tamarin flavored), which were refreshing after a long flight from the USA. We loved it We then were shown to our rooms, which we immediately felt in love with. It's our home away. We showered & ordered Khmer food from the hotel restaurant for our parent while we enjoyed delicious Khmer diner just for the two of us. .The restaurant manger was very nice & polite to bring us the wine menu. We ordered 2022 Vintage Cabernet Sauvignon Famille Bouey Cuvee 20, which was excellent. We rested the rest of the day. The next day, November 8, 2024 breakfast choices were amazing & endless including Khmer & Western style food, which lasted me the entire day. The pool is another amenities the hotel has to offer: it is beautiful, pleasant & refreshing: I forgot to pack my bathing suit but my wife and she enjoyed every second. Pool drinks elevated the experience. We left Phnom Penh to visit Battambang, Siem Reap, Preah Vihear temples, Sihanookville, but always come back to hotel - We give it 10 stars!
Stayed 2 nights in Nov 2024

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our hotel stay. From the welcome to the room to the breakfast everything was amazing. The pool area is well manicured and so luxurious. The area was very central to everything. We wished we had longer here to enjoy!
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Danielle

Stayed 6 nights in Nov 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with excellent service and very freindly and warm service
Stayed 2 nights in Nov 2024

10/10 Excellent

Klaus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palace Gate is an oasis within a busy city. Facilities offered everything you will want or need. Our room was beautiful, pool was tranquil and much needed after the walking and heat of the day. All staff are well trained and go out of their way to meet your needs. Drivers were professional, courteous and service oriented. Front desk staff were exceptional. Special thanks to Q. Highly recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an exceptional stay at this hotel and am pleased to give it a 5-star rating! The customer experience was outstanding, with friendly and helpful staff who went above and beyond to ensure a pleasant visit. The hotel was impeccably clean, and the food was excellent with a variety of delicious options. Its location is very convenient, making it easy to explore Phnom Penh. To top it all off, the price was great for the value provided. I would definitely stay here again on my next visit to Phnom Penh! Highly recommended.
Stayed 3 nights in Nov 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well maintained and the services were excellent. The property is also located in close proximity to a variety of activities.
Stayed 3 nights in Nov 2024