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Pillar Hotel

3.0 star property

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Photo gallery for Pillar Hotel

Standard Double Room | Desk, blackout curtains, iron/ironing board, rollaway beds
Breakfast, lunch, dinner served; international cuisine
View from property
Exterior
Lobby

Reviews

5.4 out of 10

Popular amenities

  • Breakfast included
  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
87, Sisovath Quay, Phnom Penh
  • Phnom Penh Night Market
    ‪2 min walk‬
  • Central Market
    ‪14 min walk‬
  • Royal Palace
    ‪17 min walk‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪29 min drive‬

Room options

View all photos for Single Room

Single Room | Desk, blackout curtains, iron/ironing board, rollaway beds

Single Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Double Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, River View

Superior Suite, River View | Desk, blackout curtains, iron/ironing board, rollaway beds

Superior Suite, River View

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Room

Desk, blackout curtains, iron/ironing board, rollaway beds

King Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Deluxe

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Deluxe

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment

Desk, blackout curtains, iron/ironing board, rollaway beds

Apartment

  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Suite

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Suite

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Pillar Hotel

Riverwalk hotel with free breakfast and restaurant
Along with a restaurant, this smoke-free hotel has coffee/tea in a common area and tour/ticket assistance. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a TV in a common area and multilingual staff assistance.
Pillar Hotel offers 11 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 21-inch LED televisions come with cable channels. Bathrooms include a shower.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Pillar Hotel, you're just a quick walk from Riverside. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Pillar Restaurant
  • Amenities include multilingual staff, coffee/tea in a common area and TV in a common area
  • Steps from Riverside and 14 minutes on foot from Central Market
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Pillar Hotel.

This 3-star Phnom Penh hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 6:30 AM to 10 AM. The hotel hosts a free manager's reception daily.
Pillar Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10 AM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Pillar Restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the riverwalk

Spa

  • Deep-tissue massages
  • Sports massages
  • Thai massages

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • Pets and service animals are not allowed at Pillar Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Pillar Hotel
Pillar Hotel Phnom Penh
Pillar Phnom Penh
Pillar Hotel Hotel
Pillar Hotel Phnom Penh
Pillar Hotel Hotel Phnom Penh

Pillar Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 2 out of 22 reviews
Rating 8 - Good. 3 out of 22 reviews
Rating 6 - Okay. 6 out of 22 reviews
Rating 4 - Poor. 7 out of 22 reviews
Rating 2 - Terrible. 4 out of 22 reviews

5.4/10

Cleanliness

6.6/10

Staff & service

10/10

Amenities

5.0/10

Property conditions & facilities

Reviews

10/10 Excellent

EvaVillas, Florida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 4 had a great stay at the Pillar Hotel. It is in a great location, close to every attraction, easy to get a Tuk Tuk or taxi, plenty of restaurants around and 2 blocks from Night Market. The view of the river at night is amazing. The staff is very enthusiastic and accommodating. They even lent us a pocket WiFi when the internet wasn't working. The breakfast included in our rate was very nutritious and had plenty of choices. Will definitely go back there with my family!
Stayed 8 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

Not a single Word of english was spoken in the reception which meant none of our enquiries were met. Our shower gave us Electric shocks because some Electric installation wasnt grounded properly. Our door was not able to be locked which meant we could not All four guys leave the room together. Even though it says breakfast included here on the webpage it was only included for one person the three other Guys had to pay. Kinda feel scammed of paying 40 sgd for one night here...
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

OK stay

The room was spacious and clean, with a fan and AC. The location was good near lots of restaurants and shops. The room could do with some TLC - the bedding was ripped and stained, and the towels were very thin. We wore earplugs as the traffic and shouting from the street could easily be heard. Breakfast was limited with 3 choices, none of which were great but it was passable. On the last day the toilet broke so it wouldn’t flush. It’s a 10 minute walk to the Giant Ibis bus station which is why we booked it.
Stayed 2 nights in Jan 2019

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't Book - Fraud - Hotel is closed.

Don't 'Book - Fraud - Hotel is closed. I was there at the right place. See the Pillar Sign at the door. The they informed me that the hotel is closed - Check in not possible. Welcome to Cambodia. I had to find at another hotel and had to pay that by my own.
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not great

I chose this hotel because it was very close to the Cambodia Post Office VIP Bus, which I had to catch early on the day of check out. However, despite the good photos this hotel is extremely run down. The room smelt damp, had ants, was very dirty and generally the hotel was in bad condition. If they were only charging $8 per night it would be ok but not for the price. A hostel would have been better.
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not great...

I chose this hotel because it was very close to the Cambodia Post Office VIP Bus, which I had to catch early on the day of check out. However, despite the good photos this hotel is extremely run down. The room smelt damp, had ants, was very dirty and generally the hotel was in bad condition. If they were only charging $8 per night it would be ok but not for the price. A hostel would have been better.
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

If you don't mind the condition

Not a pleasant stay. Not sure whether is because there is some renovation process. The room quite dusty and no working table at all. The light in the corridor is dim on my 1st day. On my last day of stay, encountered power trip during my shower time. Things quite old and the door does not have another safety lock.

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice location, close to busy area

Very quick stay here, room was what I expected, clean, no window but for this price it was okay. a little dark but not too bad.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Budget stay

It is a quite old building & a bit rundown. The room is ok. Water heater is not hot & drainage is slow. Great location & price. Breakfast is good.

8/10 Good

sian, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pillar Hotel, walking distance to all atractions

Excellent staff, welcoming, nothing to much bother for them, always smiling and chatting trying out there English. Hotel situated close, to ferry, night market, bus station, walking distance to Royal Palace, bars and restaurants. Although they are having work done at the hotel it did not spoil our stay there. Room was cosy

2/10 Terrible

Gail, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice rooms close to the river

We booked through Expedia to stay here as we were leaving to the airport the next day and wanted breakfast included, which we paid for. the staff argued with us and said breakfast wasn't included in our booking although our booking clearly said it was, so we got none. There was no hot water and the booking also says a mini bar with surprises. the surprise is that there is no mini bar. Overall very disappointed , paid more for extra things that don't exist,

8/10 Good

Charlie, Bahamas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, good value.

Perfect location on the river and near some good restaurants. The room was large and adequate. The staff was very nice and helpful with advice, and the breakfast was good. I will stay there again if possible.

6/10 Okay

Ryan, Canada

Liked: Staff & service

Cute Guest House

This hotel has a great location next to the weekend night market. It's a family ran hotel with very friendly staff able to met all your needs. Good bang for your buck. The only issue we found was the traffic noise. We would stay again

6/10 Okay

jinbb, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

no hot water?

Nice facility and friendly staff but no hot water showers.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
In der Buchungsbestätigung war ein einmaliger Flughafentransfer inbegriffen. Wir wollten gerne vom Flughafen abgeholt werden und haben dem Hotel zweimal per Mail mitgeteilt wann wir ankommen werden. Leider hat das Hotel unsere E-Mails ignoriert. Der Weg zum Zimmer war eng und mit Resten von Teppiche belegt. Das Zimmer war vielleicht bei der Eröffnung schön, aber aktuell ist es in die Jahre gekommen. Flecken an der Wand. Löcher in den Wänden. Eine Balkontür die die ganze Nacht klappert und nicht abschließbar war. Das Wasser aus der Dusche und Wasserhahn war dreckig. Das Wasser war gelblich und enthielt Schwebstoffe. Wir haben uns nicht getraut dort zu Duschen. Wir hatten eine Übernachtung mit Frühstück gebucht. Der Hotelmitarbeiter meinte, dass das Hotel kein Frühstück anbiete. Es hat gedauert, bis der Hotelmitarbeiter eingesehen hat, dass wir ein Frühstück bekommen sollen . Dafür verließ der Hotelmitarbeiter das Hotel und ging gegenüber in einen Laden und kam mit zwei Styroporschachteln wieder.
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Attention, some rooms are very bad.

I did the booking without knowing that the room has no window, and without external light and good aeration it is very bad! Plus the room was not very clean, bathroom was not clean. No towels and no toilet paper (I had to ask for it). So the staffs may have not finish the job. Moreover the room was not finish but they still rent it (painting was not done yet in the bathroom).

6/10 Okay

Sofia, Norrköping

Liked: Staff & service

En natt på Pillar

Vi var där över en natt innan vi tog oss vidare mot sihanoukville. Hotellet ligger på den långa gatan full av restauranger och hotell precis vid floden och var lätt att hitta. Receptionen var väldigt liten och den personal vi mötte hade svårt att hitta vår bokning samt var inte duktiga på engelska men efter en stunds harvande löste det sig. Det smala trapphuset verkade vara under konstruktion men rummet med tillhörande balkong sen var jättebra! De försöka hjälpa oss så gott de kunde med lite frågor och visst blev det några missförstånd men vi är nöjda med bokningen av detta hotell!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Problemas en el hotel

El hotel esta en obras. No tiene ascensor y la escalera es demasiado estrecha. Solo estuvimos una noche y no nos hicieron ni la habitacion. Tambien tuvimos que diacutir con ellos para que nos dieran el desayuno que decian que no estaba incluido. Al final nos lo dieron pero pusieron en duda lo que deciamos. Por lo demas el personal que era muy joven era muy educado y dispuesto como lo es la mayoria de la gente en camboya. No volveria a ese hotel.

2/10 Terrible

andreas, göteborg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really bad

Skulle bo på pillar men med vilje hade de överbokat och ägde ett hus till också vid vattnet. Dock hade det inte fönster eller nått och var ett vandrarhem

8/10 Good

j, seoul

Liked: Staff & service

good

not bad!

4/10 Poor

박근민, 대한민국

Disliked: Staff & service, property conditions & facilities, room comfort

이곳 필라호텔은 비추 입니다.

이곳 필라호텔은 비추 입니다. 외관만 아담하게 보일뿐, Pub 을 함께운영하는 게스트하으스 보다 못한 최악의 숙소 입니다. 주변에 가격도 저렴한 호텔이 많습니다만, 리버사이드라는 장소만 보고 왜 이곳을 결정했는지 후회 스럽습니다. 5층에 배정된 객실은 가파른 계단에 침대는 뒤척일때마다 심하게 삐거덕 거리는 소리에 잠을 잘수가 없에 방을 바꾸어줄것을 요구했지만, 묵살... 그리고, 아침식사에 마실것이 포함되어 있지않아, 오렌지쥬스값을 별도로 계산하는곳 입니다. 참조하시어 결정 하시기 바람니다.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

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