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Apsor Palace Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Apsor Palace Hotel

Exterior
2 outdoor pools
View from property
Point of interest
Deluxe King with Balcony | Minibar, in-room safe, desk, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
#14-16, St 258, Sangkat Chaktomuk Khan Daun Penh, Phnom Penh
  • Riverside
    1 min walk
  • Cambodia-Vietnam Friendship Monument
    3 min walk
  • Riverfront Park
    4 min walk
  • Phnom Penh (PNH-Phnom Penh Intl.)
    35 min drive

Room options

View all photos for Deluxe King with Balcony

Deluxe King with Balcony | City view

Deluxe King with Balcony

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room, 2 Single Beds

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room, Balcony

Deluxe Triple Room, Balcony | Minibar, in-room safe, desk, iron/ironing board

Deluxe Triple Room, Balcony

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Twin with Balcony

Deluxe Twin with Balcony | Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin with Balcony

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Apsor Palace Hotel

Waterfront Phnom Penh hotel in Phnom Penh City Centre with 2 outdoor swimming pools
2 outdoor pools, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Apsor Palace Hotel offers 34 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and hairdryers.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

2 outdoor swimming pools are on site.
During your stay at Apsor Palace Hotel, you're just a quick walk from Riverside. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Riverside and 7 minutes on foot from Royal Palace
  • Airport shuttle service available for a fee
Apsor Palace Hotel offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

The business-friendly Apsor Palace Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Phnom Penh hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Apsor Palace Hotel has a restaurant on site.

Languages

Chinese (Mandarin), English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 10 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 8 for adults and USD 6 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • 2 outdoor pools
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Apsor Palace Hotel

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 8 for adults and from USD 6 for children
  • Airport shuttle fee: USD 15 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Apsor Palace Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Queen Grand Boutique Hotel Phnom Penh
Queen Grand Hotel
Apsor Palace Hotel Hotel
Apsor Palace Hotel Phnom Penh
Apsor Palace Hotel Hotel Phnom Penh

Apsor Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 291 out of 628 reviews" "
Rating 8 - Good. 256 out of 628 reviews" "
Rating 6 - Okay. 55 out of 628 reviews" "
Rating 4 - Poor. 15 out of 628 reviews" "
Rating 2 - Terrible. 11 out of 628 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chanthy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

sokhorn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff very friendly and helpful. Only thing is the pool is not really for swimming.
Stayed 3 nights in Apr 2024

4/10 Poor

greg

Great room disappointed in the balcony I hoping for a view instead got a view of building 6 ft away. Photos need to be updated and remove the ones that are outdated.
Stayed 4 nights in Mar 2024

8/10 Good

Dario

Stayed 1 night in Feb 2024

10/10 Excellent

ANGELA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, wonderful staff, excellent room, perfect little rooftop pool area Will stay again if in the area
Stayed 1 night in Feb 2024

8/10 Good

Phear, Ormeau

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

ray

I stayed here for two nights plus an extra night. The room was spacious & clean, breakfast was not all that good. Not much to chose from etc.The pool was very small & bar was not operating. Also i was charged twice upon check out for the extra night booked. Expedia already charged me for the booking as this was booked online, & hotel ended up charging as well. Since i left Phnom Penh to Siem Reap now, there is no way to discuss issue for a refund. Overall not the best experience for $70 per night.
Stayed 1 night in Jan 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay, which I extended it twice... Definitely a hotel I would stay again in. The staff was very nice and friendly, very nice room, good internet, some English Channel on TV - roof top pool was nice, buffet breakfast very good. Royal Palace was 10-12 minutes walk, Aeon shopping mall 15-20 minutes walk, Naga casino 15 minutes walk, etc.
Stayed 2 nights in Nov 2023

8/10 Good

Gudmundur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Werry friendly with good atmosfer great location comfortable
Stayed 5 nights in Nov 2023

6/10 Okay

Bryan

Stayed 1 night in Nov 2023

10/10 Excellent

MD RASEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Ngeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great customer service
Stayed 1 night in Mar 2023

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, locatiob
Room was too dark (not enough natural light). Everything else was good - location, staff, service and standards. Thank you Queen Grand Boutique
Stayed 7 nights in Nov 2022

4/10 Poor

Maria Fernanda

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is like under renewal phase so the conditions of the hotel were terrible!
Stayed 3 nights in Dec 2022

2/10 Terrible

Leslie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found some staff very unfriendly and arrogant. Conditions were dirty and not maintained well. Flooring in my room was very water damaged and deteriorated . Stains on bedding. Stale smell in building.
Stayed 1 night in Sep 2022

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2022

4/10 Poor

Mark

Disliked: Staff & service, amenities, property conditions & facilities
The property itself is fine. However, I booked on the basis of there being a restaurant, bar, sky pool as were promised in the online listings. None of these services are currently provided - and it has nothing to do with covid restrictions which have been lifted. It’s simply dishonest and misleading advertising. Not a way to run a business. 😡👎
Stayed 3 nights in Sep 2022

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2022

8/10 Good

Kalyanee

Travelled with family
Liked: Staff & service, amenities
The place was not very clean but the workers was very nice and helpful.
Stayed 4 nights in Apr 2022

4/10 Poor

Terrence

Travelled with partner
Disliked: Amenities, property conditions & facilities
not much
Stayed 2 nights in Apr 2022

4/10 Poor

Terrence

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
no restaurant, no roof top bar, room floors were dirty filth under the beds, windows and balcony could be be opened with a toothpick, reception never had currency to change to local currency, the pool is not a pool as it is only 12 inches deep which was fine as it was dirty overall 4 out of 10 would not recomend as it is a very tired property
Stayed 7 nights in Mar 2022

10/10 Excellent

AlanC, Portsmouth UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel located very close to Independance Square, the Palace and the riverside. Overall very good and would highly recommend for short stay - we did 3 nights and were given a very appreciated early check-in because of our flight times. Faultless
Stayed 3 nights in Mar 2020

8/10 Good

Mevans, UK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very Friendly staff. Clean rooms and was also overall In the hotel. Food OK. Roof bar was also good but quiet.
Stayed 3 nights in Feb 2020

6/10 Okay

Eli

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not what we expected
Disappointed with cold water hot tub with one water jet working. Construction next door and a club with music until midnight. The staff was friendly though.
Stayed 3 nights in Jan 2020

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location
Good location for a lot of the places to visit - very helpful staff and easy to book day trips. The breakfast was good with a large selection of food. The rooftop bar had ok views and good variety of drinks. Not very big
Stayed 3 nights in Mar 2020