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Crowne Plaza Phoenix - Chandler Golf Resort by IHG

3.5 star property

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Photo gallery for Crowne Plaza Phoenix - Chandler Golf Resort by IHG

Outdoor pool, pool loungers
3 bars/lounges, lobby lounge
Property amenity
Meeting facility
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Hot tub

Explore the area

Map
1 San Marcos Pl, Chandler, AZ, 85225
  • San Marcos Golf Course
    ‪3 min walk‬
  • Chandler Center for the Arts
    ‪5 min walk‬
  • Chandler Fashion Center
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony

Room amenity

Standard Room, 2 Queen Beds, Balcony

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Standard Room, 1 King Bed, Accessible Bathtub (Communications) | Bathroom | Free toiletries, hair dryer, towels, soap

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony

Room amenity

Junior Suite, 1 King Bed with Sofa bed, Balcony

  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony, Courtyard View (Dining)

Suite, 1 Bedroom, Balcony, Courtyard View (Dining) | Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Balcony, Courtyard View (Dining)

  • 82 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Balcony, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

Room amenity

Standard Room, 1 King Bed with Sofa bed, Balcony

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Balcony, Courtyard View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Crowne Plaza Phoenix - Chandler Golf Resort by IHG

Hotel with 2 restaurants, a quick walk to Chandler Center for the Arts
2 restaurants, a golf course and an outdoor pool are available at this smoke-free hotel. Free self parking and a free area shuttle are also provided. Other amenities include 3 bars/lounges, a fitness centre and a poolside bar.
Crowne Plaza Phoenix - Chandler Golf Resort by IHG offers 249 accommodations, which are accessible via exterior corridors and feature free newspapers and complimentary bottles of water. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with premium cable channels.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course. An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Phoenix - Chandler Golf Resort by IHG. During your stay, you're just a quick walk from San Marcos Golf Course. Enjoy features like free self-parking and a free area shuttle, plus 2 restaurants.
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a poolside bar and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a golf course and a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 1-minute drive from Chandler Center for the Arts and 6 minutes from Chandler Fashion Center
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
Crowne Plaza Phoenix - Chandler Golf Resort by IHG offers its guests a golf course, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar.

A 24-hour business centre and 16 meeting rooms are available. Event space at this hotel measures 5500 square feet (511 square metres) and includes conference space. A fitness centre, a rooftop terrace, and a vending machine are also featured at the business-friendly Crowne Plaza Phoenix - Chandler Golf Resort by IHG. Free self parking is available.

This 3.5-star Chandler hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.
AJs Restaurant – This café only serves breakfast.
1912 Bar and Lounge – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 1912 Bar and Lounge
  • AJs Restaurant

Things to do

  • 18-hole golf course
  • Golf
  • Golf clubhouse
  • Golf driving range
  • Gym
  • Hot tub
  • Outdoor pool
  • Pro golf shop
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 16 meeting rooms
  • 24-hour business centre
  • 5,500 square feet of conference space
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.50 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 20.00 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Golf Resort
Crowne Plaza San Marcos
Crowne Plaza San Marcos Golf
Crowne Plaza San Marcos Golf Chandler
Crowne Plaza San Marcos Golf Resort
Crowne Plaza San Marcos Golf Resort Chandler
Resort San Marcos
San Marcos Crowne Plaza
San Marcos Golf Resort
San Marcos Resort
Crowne Plaza Phoenix Chandler Golf Resort
Crowne Plaza Phoenix Chandler Golf
Crowne Plaza San Marcos Golf Hotel Chandler
Crowne Plaza Chandler
Chandler Crowne Plaza
Crowne Plaza Golf
Chandler Crowne Plaza
Crowne Plaza Chandler

Crowne Plaza Phoenix - Chandler Golf Resort by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1002 reviews
Rating 8 - Good. 259 out of 1002 reviews
Rating 6 - Okay. 120 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent on every count. And i will be back when I'm next in town.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yusufullah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is the largest plus. parking was easy, rooms were clean and the staff was extremely friendly and helpful. the hotel is old and sprawling, but thats part of the charm. only drawback is that one of my rooms had the payment dropped from online... a little confusion when i gave a 2nd card for incidental coverage. i had to pay full price for the room while it was being fixed. havent received an email about a credit yet.
Stayed 2 nights in Dec 2024

10/10 Excellent

esther

Stayed 1 night in Dec 2024

10/10 Excellent

Steven, BUCKEYE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Dec 2024

6/10 Okay

James

Did not meet expectations
Was not offered a baggage trolly, had to ask an employee passing by, took awhile for delivery. The heating system in roomn105 was so loud we turmed it off overnight then upped the thermostate early. No microwave in an expensive resort? I requested one at the front desk. Refrigerator was off when we arrived, had to adjust ourselves. The floor of the special needs access shower was very slippery and dangerous. Upon departure we neefef s baggage trolly, when I tried to use the room phone to call the desk I found the phone did not work, it was not connected. Called on my cell. Leaf blowers snd hedge trimmers were loud outside oir patio at 8 am very annoying.
Stayed 3 nights in Dec 2024

10/10 Excellent

Taylor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was very friendly, rooms are quite large with a king sized bed and a couch. Walkable to tons of restaurants and bars
Stayed 1 night in Dec 2024

10/10 Excellent

Kent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it here
The property is beautiful and all stage was very attentive! Breakfast and the service at AJs was lovely! Perfect solo staycation
Stayed 2 nights in Dec 2024

10/10 Excellent

Zachery

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff; Well-kept grounds; Clean rooms
Stayed 3 nights in Dec 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
This was the perfect place for a getaway. The pool was perfect and the hot tub hit the spot at night. The nearby restaurants were a bonus.
Stayed 3 nights in Dec 2024

6/10 Okay

Penny

Disliked: Property conditions & facilities
It was ok but definitely noisy and no microwave
Stayed 7 nights in Nov 2024

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel!
Stayed 2 nights in Dec 2024

10/10 Excellent

Carl Frederich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Jillian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Lovely place in a great location. However upon checking into our room and getting our bags out of the car the room was covered in black pet hair. There was hair on all flat services, including in the sheets. There was also a musty smell in the room. I called the front desk and was easily moved to a room two doors down from the origonal room. The new room luckily was clean and did not have a smell. I am grateful for the fast response to change rooms, but was sadly thrown off because how dirty the first room was.
Stayed 1 night in Nov 2024

2/10 Terrible

Dustin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
3 visits to the front desk to get a room
I tried to check in early and the front desk person said not for 2 more hours. I came back two hours later and the next front desk person said it was done but not approved by management. He took my number and said he would call or text me and never did. I waited an hour and half and went to the front desk a third time(now after regular checkin hours and they said it still want ready. i complained and they switched rooms to get me checked in.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t like the layout of the hotel. I was there for an elegant evening corporate party. I got a room at the resort. The rooms are on one end of the resort and the ballrooms on the other end. So, walking to the event was torture in an evening gown and heels.
Stayed 1 night in Dec 2024

2/10 Terrible

Matthew

Travelled with family
Disliked: Staff & service, room comfort
Heads up!
We got our room and the sliding door had no screen door and the window did not open. We also did not receive the breakfast coupons we paid for. The morning we checked out we had maid service knock on our door at the rosey hour of 8am. Why would a room that is checking out need room service? Hmm. Called the front desk to ask why they knocked and got the answer ‘oh not sure’. Then 30 minutes later a maintenance man also knocked on our door. When we answered and asked why he was knocking he just shrugged and walked away. Horrible service and just avoid if you can.
Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Tarah

It was just okay.
Stayed 1 night in Nov 2024

8/10 Good

Louis, Indianapolis

Stayed 7 nights in Nov 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Could use some USB outlets in the rooms.
Stayed 2 nights in Nov 2024

6/10 Okay

Steven

Travelled with group
Liked: Staff & service
Great location, great staff, but the rooms are very tired. Some rooms on the ground floor are undergoing renovation which is appropriate.
Stayed 2 nights in Nov 2024