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Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

Seasonal outdoor pool, open 7 AM to 10 PM, free pool cabanas
Exterior
Exterior
Exterior
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
5285 E Baseline Rd, Gilbert, AZ, 85234
  • Banner Gateway Medical Center
    ‪9 min walk‬
  • A.T. Still University
    ‪2 min drive‬
  • Superstition Springs Center
    ‪4 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower) | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Staybridge Suites Phoenix East - Gilbert by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, (697)
The price is €184
for 1 room
includes taxes & fees
6 Apr - 7 Apr
Staybridge Suites Phoenix East - Gilbert by IHG

About this property

Holiday Inn Express & Suites Phoenix East - Gilbert by IHG

Hotel in Gilbert with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, Access to hot tub and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a meeting room are on-site. Housekeeping is available on request.
Holiday Inn Express & Suites Phoenix East - Gilbert by IHG offers 100 accommodations with coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 14 years old are not allowed in the hot tub.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Phoenix East - Gilbert by IHG. During your stay, you're just a quick walk from Banner Gateway Medical Center. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Banner Gateway Medical Center and Abrazo Mesa Hospital
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Phoenix East - Gilbert by IHG offers its guests a seasonal outdoor pool, Access to hot tub, and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Barbecue grills, a vending machine, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Phoenix East - Gilbert by IHG. Free self parking is available. You'll have access to the outdoor pool at a partner property.

This Gilbert hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 7 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gilbert East Mesa Hotel
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Holiday Inn Express & Suites Phoenix East - Gilbert by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 619 out of 793 reviews
Rating 8 - Good. 123 out of 793 reviews
Rating 6 - Okay. 23 out of 793 reviews
Rating 4 - Poor. 9 out of 793 reviews
Rating 2 - Terrible. 19 out of 793 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Russell

Stayed 7 nights in Nov 2024

2/10 Terrible

Lawrence, LIC

Disliked: Property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and lovely.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel, Mesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We usually stay here when we visit friends and haven’t been let down. Always clean and always get a bunch of fresh towels. Breakfast had a great selection.
Stayed 1 night in Nov 2024

8/10 Good

Dan

Travelled with group
Near the airport.
Stayed 1 night in Dec 2024

8/10 Good

Linda

It was a typical hotel. Nothing special. Staff not particularly friendly, just polite
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura

Stayed 1 night in Nov 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best!
Everything was perfect! We were there 5 days. The room was clean, comfortable. Breakfast was good-nice variety. Front desk was cheerful and helpful. I rarely give a perfect rating, but they were the best! They were continuously cleaning! Nice pool and patio area! The best!
Stayed 4 nights in Dec 2024

10/10 Excellent

Nancy, Auburn

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff was amazing, despite a mix up with our room reservation (supposed to be a handicap room). They upgraded us to a suite, not ideal, but we made it work. They were amazing!
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most everything was fine, but I was bothered that there were NO recycling containers available on the property.
Stayed 4 nights in Nov 2024

10/10 Excellent

Marc

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was people staying above us made a racket until 12 am
Stayed 4 nights in Nov 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay
The young lady at the front desk was so helpful and amazing!! Her customer service skills are impeccable!
Stayed 1 night in Nov 2024

8/10 Good

Ernest

Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

2/10 Terrible

Lawrence, LIC

Liked: Cleanliness
Nothing unique
Stayed 7 nights in Nov 2024

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bernice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and quiet. Room used to be a smoking room as you could see melt/burn marks on the carpet and what looked like a large make up mishap on the carpet as well. Also, when you turned up the air conditioner you could smell stale cigarette smoke. Staff were helpful and friendly. Pool was beautiful but in the shade a lot. Do not recommend ground floor rooms as you are unable to open your blinds for light as anyone walking by can see right into your room.
Stayed 4 nights in Nov 2024

8/10 Good

Patti

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, would stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Al

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and very clean building!
Stayed 4 nights in Nov 2024

10/10 Excellent

Bonita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Easy to book and a fair price.
Stayed 1 night in Oct 2024

10/10 Excellent

DA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property met our expectations.
Stayed 3 nights in Nov 2024