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Hotel San Carlos - Downtown Convention Center

3.0 star property

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Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Bar (on property)
Exterior
Hallway
Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
202 N Central Ave, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪3 min walk‬
  • Footprint Center
    ‪7 min walk‬
  • Chase Field
    ‪12 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, City View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hyatt Place Phoenix / Downtown

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (2359)
The price is €224
for 1 room
includes taxes & fees
5 Apr - 6 Apr
Hyatt Place Phoenix / Downtown

About this property

Hotel San Carlos - Downtown Convention Center

Historic hotel with 24-hour fitness centre and 24-hour business centre
A restaurant, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, conference space, a 24-hour front desk and gift shops/newsstands are on-site.
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and a hairdryer. LED televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel San Carlos - Downtown Convention Center. During your stay, you're just a quick walk from Footprint Center. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute walk from Phoenix Convention Center and 7 minutes on foot from Footprint Center
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1302 square feet (121 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hotel San Carlos - Downtown Convention Center.

This 3-star Phoenix hotel is smoke free.

Hotel San Carlos - Downtown Convention Center has a restaurant on site.
Centrico – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Azerbaijani, English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 9 January 2023 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Sunday, Wednesday, Thursday, Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 360 out of 1010 reviews
Rating 8 - Good. 289 out of 1010 reviews
Rating 6 - Okay. 164 out of 1010 reviews
Rating 4 - Poor. 112 out of 1010 reviews
Rating 2 - Terrible. 85 out of 1010 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

PAUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay here . Historic Hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a cool historic hotel!!! So Beautiful
Stayed 1 night in Dec 2024

10/10 Excellent

Rachel

Stayed 6 nights in Nov 2024

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historical building. Unique features. Dinky bathroom though
Stayed 2 nights in Dec 2024

10/10 Excellent

RAY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and safe Thank you
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hotel has character and is well situated for downtown Phoenix and the convention centre. Rooms were comfortable, but wifi connection was poor. Centrico Mexican restaurant attached to this hotel is excellent - totally recommend.
Stayed 6 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel with interesting photos/captions on each floor. The decor was charming. The bathroom was tiny, but functional.
Stayed 2 nights in Nov 2024

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

perry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful. Nice old hotel, perfect location for anything happening downtown
Stayed 1 night in Nov 2024

10/10 Excellent

Aimee

Stayed 1 night in Nov 2024

4/10 Poor

Armando

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Showers were pretty old. Walls were too thin. Door had a lot of space under it. Sound was coming in through it.
Stayed 2 nights in Nov 2024

6/10 Okay

Chad, Tallahassee

Stayed 4 nights in Oct 2024

10/10 Excellent

Julian

Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will go back really like it only problem was the. The shower didn’t work
Stayed 1 night in Nov 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It's an old and interestingly historic place that offset some deficiencies. The shower handle was very difficult to use. There was no refrigerator. However, these deficiencies were livable and OK with a good/ lower price.
Stayed 6 nights in Nov 2024

4/10 Poor

Mary

Disliked: Staff & service
The check in counter was rude. Not very helpful. It seemed like we were a burden while checking in. The room looks nothing like the photos online and smelled like old mothballs. Thank goodness we’re only here for 1 night.
Stayed 1 night in Nov 2024

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
You’ll every tenant on your floor while trying to sleep, all doors are vented to the hallway. Very dated, especially considering the expense
Stayed 5 nights in Nov 2024

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Zachary

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel but clean , quite and convenient.
Stayed 1 night in Nov 2024

6/10 Okay

Dustin

Stayed 1 night in Oct 2024

6/10 Okay

Beth, Puyallup

Travelled with partner
Liked: Cleanliness, staff & service
Walking distance to Chase Stadium was a plus. Unfortunately, the beds are extremely uncomfortable.
Stayed 1 night in Nov 2024

8/10 Good

Melynda

Travelled with group
Liked: Staff & service, property conditions & facilities
Would stay again!!
Overall a good stay! Price was right, location was perfect for an event at Chase Field! It was very clean, but the beds and pillows were very uncomfortable to us, unfortunately. Staff was great and the Irish pub next door was outstanding! Parking was kind of a pain. We had to park in a parking garage and they do not validate any parking. But again, overall for the price we would probably do it again!!!
Outside view!
Cute clean bathroom!
Stayed 2 nights in Nov 2024

2/10 Terrible

Heather

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The idea of old charm seemed nice BUT some things should be updated. The water coming out of the faucets for showering and brushing teeth was brown. There is no fridge or place to keep water that you buy.It smelled as old as it is and the matress is old and extremely uncomfortable. Needless to say after day one of 3 we checked out and went somewhere else.
Stayed 3 nights in Nov 2024