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Hyatt Place Phoenix -North

3.0 star property

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Photo gallery for Hyatt Place Phoenix -North

Exterior
Room, 1 King Bed, Accessible, Bathtub | Premium bedding, desk, blackout curtains, iron/ironing board
Interior
Outdoor pool, pool loungers
Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
10838 N 25th Ave, Phoenix, AZ, 85029
  • Castles N' Coasters
    ‪3 min drive‬
  • Metrocenter
    ‪3 min drive‬
  • Grand Canyon University
    ‪10 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds (High Floor)

  • Sleeps 6
  • 2 Double Beds

View all photos for Guest Room, Room, 2 Double Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Guest Room, Room, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

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About this property

Hyatt Place Phoenix -North

Hotel in Phoenix with free breakfast and 24-hour fitness centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Hyatt Place Phoenix -North offers 127 accommodations with coffee/tea makers and designer toiletries. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Hyatt Place Phoenix -North gets good marks from our customers. During your stay, you'll be within walking distance of Castles N' Coasters. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the clean guestrooms and the breakfast
  • 10 minutes by car from Grand Canyon University and 11 minutes from Happy Valley Towne Centre
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Phoenix -North offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hyatt Place Phoenix -North. Free self parking is available.

This 3-star Phoenix hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM.
Hyatt Place Phoenix -North has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room sofa bed
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The property will be renovating from 10 March 2025 to 10 September 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 125 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 66 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 125 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Hotel Phoenix North
Hyatt Place Phoenix North
Hyatt Place Phoenix Phoenix
Hyatt Place Phoenix - North Hotel Phoenix
Hyatt Place Phoenix -North Hotel
Hyatt Place Phoenix North Hotel
Hyatt Place Phoenix -North Phoenix
Hyatt Place Phoenix -North Hotel Phoenix

Hyatt Place Phoenix -North Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 364 out of 1006 reviews
Rating 8 - Good. 177 out of 1006 reviews
Rating 6 - Okay. 153 out of 1006 reviews
Rating 4 - Poor. 139 out of 1006 reviews
Rating 2 - Terrible. 173 out of 1006 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Juana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nothing like they look on site whe n i booked my reservation. Rooms are very old outdated and dirty, probably bed bugs too. Carpet stains all over, dirty walls and bathroom. Food crumbs on top of couch. I lifted a pillow from couch and there was all kinds of hair, everything very worn-out and dirty. We did not stay there we left and had to pay for another hotel. Hoping Expedia will reimburse me what I payed for this rat hole.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and price was good
Stayed 1 night in Jan 2025

2/10 Terrible

nadia, Heber

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The worst hotel i have ever been. The carpet was so gross with stains, and the couch ripped. The whole floor has a smell like dirty. We left and got another hotel.
Stayed 1 night in Jan 2025

2/10 Terrible

Juan C Burgos

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures told a different story to what we encountered. The place looked shady from the start. The place was dirty and the people were acting weird. The carpet in the room was dirty, the whole room layout was odd, including a sink in front of the bed. The bathroom tiles were dirty and areas of the room were stained with weird substances. The bed was probably full of bedbugs cause we started itching not even 10 minutes after laying in it. We left immediately and decided to stay at the Marriot. I would not stay in a Hyatt hotel ever again. I took pictures of the room, but I cannot post them on Expedia. I would not recommend staying at this place. Should’ve read the reviews before booking.

4/10 Poor

Jonah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All of my outlets weren’t working, and I never got any room service
Stayed 4 nights in Jan 2025

10/10 Excellent

Nigel

Stayed 3 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Aloha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service
Stayed 1 night in Jan 2025

4/10 Poor

Adam

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Gross
Room was gross and old. Stains all over the floor and couch. Do not stay here it is not nice at all. Should not be associated with the Hyatt brand.
Stayed 2 nights in Dec 2024

4/10 Poor

Khalilah

My bedroom was dirty. My sheets had makeup and crumbs. When I complained to the girl at the front desk, she had an attitude, telling me that she doesn’t work in house cleaning. She didn’t apologize. My bathroom was also dirty. Carpets dirty, wall dirty etc.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lizzette

Business traveller
Good
Stayed 2 nights in Jan 2025

2/10 Terrible

Susan

Stayed 1 night in Dec 2024

10/10 Excellent

ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Anna, EL CAJON

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed for two nights and we more than likely won’t stay here again. The room was not the cleanest when we arrived. The room was outdated, the water in the tub took a while to go down while taking a shower. I do have to say the breakfast options in the morning were good. Other than that I mean we got what we paid for. Staff was friendly though so that was good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Valerie

Disliked: Staff & service, property conditions & facilities
My husband and I had a terrible experience at the hotel. It is very old and outdated. We checked into our room only to find the carpet stained in several different places, the window was dirty, and the tub looked filthy. When we asked to change room the African American man who is also the bartender had an attitude and stated he only had a handicap room available and we need to make that room work for us because there is no other. That room was a little better the tub was not dirty but it have several cigarette burns on the carpet, the carpet was old and just seemed dirty and In need of a carpet cleaner, the walls were dirty as well as the bead board. My husband is 6’1” so he was not too thrilled about being in a handicap room but it was a little cleaner than the first room. This hotel really needs to be renovated. I have stayed at Hyatt hotels before and never had I a problem, but this one was very disappointing. The breakfast was ok.
Stayed 1 night in Jan 2025

4/10 Poor

Meghan

Stayed 2 nights in Jan 2025

2/10 Terrible

heather

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gross, dirty, unclean
Stayed 2 nights in Jan 2025

4/10 Poor

Aneesuddin

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Below average
Stayed 3 nights in Dec 2024

10/10 Excellent

Sabrina

Stayed 2 nights in Jan 2025

10/10 Excellent

Lucille

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

4 night stay
Run down room. 2 towels for a 4 night stay for 2 people. Blanket on bed was thinner than a hospital blanket. Floors and furniture pretty dirty.
Stayed 4 nights in Dec 2024

6/10 Okay

Grace

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family trip
All is great just the room its old and needs an update
Stayed 1 night in Jan 2025

10/10 Excellent

KORY

Stayed 1 night in Dec 2024