Hyatt Regency Phoenix

4.0 star property

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Photo gallery for Hyatt Regency Phoenix

Terrace/patio
Aerial view
View from room
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
122 N 2nd St, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪1 min walk‬
  • Footprint Center
    ‪7 min walk‬
  • Chase Field
    ‪9 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪16 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Guest Room, Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Presidential Room, 1 Bedroom

  • 139 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Corner

  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Parlor)

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed (High Floor)

  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Guest Room, Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (General Manager)

  • Sleeps 4
  • 1 King Bed

Suite (Sedona)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite

  • 172 sq m
  • City view
  • Sleeps 6
  • 1 Single Bed

Similar properties

About this property

Hyatt Regency Phoenix

Eco-certified hotel with 2 restaurants and fitness centre
This smoke-free hotel features 2 restaurants, an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site. Weekly housekeeping is available.
Hyatt Regency Phoenix offers 693 accommodations with iPod docking stations and a safe. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency Phoenix. During your stay, you're just a quick walk from Chase Field. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy American cuisine while dining at Compass Arizona Grill
  • Full breakfast offered for a fee
  • Wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Steps from Phoenix Convention Center and Herberger Theater Center
Hyatt Regency Phoenix offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 43 square feet (4 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Hyatt Regency Phoenix. For a fee, parking is available.

This Phoenix hotel is smoke free.

Guests can enjoy full breakfast for a fee.
Compass Arizona Grill – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Market Cafe – This café serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 15.95 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 33 per day; includes in/out privileges)
  • Covered valet parking on site (USD 43 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 12 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Compass Arizona Grill
  • Market Cafe

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (43 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Fee for in-room wired Internet: USD 15.95 per night (rates may vary)
  • Covered self-parking fee: USD 33 per day (in/out privileges)
  • Valet parking fee: USD 43 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Phoenix
Hyatt Phoenix Regency
Hyatt Regency Hotel Phoenix
Hyatt Regency Phoenix
Phoenix Hyatt
Phoenix Hyatt Regency
Phoenix Regency
Phoenix Regency Hyatt
Regency Hyatt Phoenix
Regency Phoenix
Hyatt Regency Phoenix Hotel Phoenix
Hyatt Regency Phoenix Hotel
Hyatt Regency
Hyatt Regency Phoenix Hotel
Hyatt Regency Phoenix Phoenix
Hyatt Regency Phoenix Hotel Phoenix

Hyatt Regency Phoenix Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1163 out of 1686 reviews
Rating 8 - Good. 283 out of 1686 reviews
Rating 6 - Okay. 130 out of 1686 reviews
Rating 4 - Poor. 53 out of 1686 reviews
Rating 2 - Terrible. 57 out of 1686 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay. Really loved the location, and the bed was very comfortable. Nice and updated rooms
Stayed 3 nights in Dec 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to the event, close dining options, easy parking, good place to stay overnight
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in particular were always very pleasant and accommodating.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joe

Stayed 2 nights in Nov 2024

6/10 Okay

ryan

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Veronica

Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice and refined! Easy to lots of options.
Stayed 1 night in Dec 2024

2/10 Terrible

Gregory

Disliked: Staff & service, property conditions & facilities
Had to wake up every day to freezing cold shower water.
Stayed 2 nights in Dec 2024

2/10 Terrible

Noe

Disliked: Cleanliness, staff & service, property conditions & facilities
Sad
Stayed 1 night in Dec 2024

8/10 Good

KEISHA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked having the couch and desk area with a large balcony
Stayed 3 nights in Dec 2024

10/10 Excellent

Joshua

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Emiliano

Business traveller
Worst hyatt in memory
$34 for parking on a non-event night? My mother got lost at night on the street among homeless people trying to find you from your parking structure. The roll in shower was either clogged or couldn’t find a drain for the water to exit. Worst stay at a Hyatt ever.
Stayed 1 night in Dec 2024

6/10 Okay

Alejandra

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Lydia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, walkable and welcoming staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

Janelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was amazing!!! All around great place to stay!!! Restaurants and entertainment within walking distance.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Destiny at the front desk made check out better than check in as she was very personable and recognized it was my birthday.
Stayed 1 night in Dec 2024

2/10 Terrible

Victoria

Hyatt Regency Phoenix to be Avoided
Stay was not satisfactory & it is doubtful we ever stay again in a Hyatt property. Upon check in late afternoon we were partially informed there would be no water in the hotel from 11pm to 5am. No explanation was given, no courtesy bottled water was made available & no reduction in room rate or offer to move us to a close by alternate Hyatt property. There truly was no water, no working toilets etc during this entire time. We were concerned about fire danger as well. The breakfast offer at $25 p/head was very poor, totally disorganized with no real buffet that was convenient or offered any servers. You just picked some packaged items off some shelves & tried to find paper plates, utensils that were scattered about a large open area. We won’t be staying at any other Hyatt properties after this disaster of a stay. Clearly paying guests don’t warrant consideration at Hyatt!
Stayed 1 night in Dec 2024

10/10 Excellent

Lauren

Stayed 1 night in Sep 2024

10/10 Excellent

Thersilla, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
A bit sketchy around some streets here. I did not like the plumbing work and drilling in building between 1:30-2:30am. I guess some kind of emergency as my water in room was turned off as well.
Stayed 1 night in Dec 2024