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Phoenix 1bd Queen Deluxe

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Terrace/patio
Outdoor dining
Gift shop
Dining
Exterior

Reviews

4.0 out of 10

Entire apartment

2 bedrooms1 bathroomSleeps 4

Popular amenities

  • Parking available
  • Housekeeping
  • Gym
  • Washer
  • Pool
  • Air conditioning

Explore the area

Map
Phoenix, Arizona
  • Castles N' Coasters
    ‪3 min drive‬
  • Metrocenter
    ‪4 min drive‬
  • Grand Canyon University
    ‪6 min drive‬
  • Phoenix, AZ (DVT-Phoenix Deer Valley)
    ‪14 min drive‬

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Phoenix 1bd Queen Deluxe

Summary:
This listing is for our interior corridor 1bd units. PLEASE be sure to read the entire description. We have a no-questions-asked refund policy. If you are unhappy about anything during your check-in or stay, we will refund you 100% of any unused nights.

These units have a true 1bd and full-size kitchen. This unit can sleep 2-4 max; we only allow a max of 4 guests. Our 1bds are generally booked by long-term guests and have had a lot of turnover. The furniture is less than 5 years old but definitely starting to show its age. These units are very popular for the full-size kitchen and floorplan. Our most common complaints are noise and smells from neighbors, the neighborhood off the freeway, occasional pests like ants during the summer months, and the locks needing battery changes. The carpet is showing its age and may have varying levels of staining. We are changing over to hard flooring over time, but your assigned unit will most likely have carpet. Guests have generally been pretty hard on these units, and there may be varying levels of deferred maintenance. The pics are representative of the unit, but please do not expect a perfectly renovated hotel-style luxury unit. Do expect a comfortable and safe unit with everything you will need for your long-term stay. We are very responsive, and if you have any issues during your stay, we will be here to help.

Welcome to Metro PHX. We specialize in all-inclusive living. We are a community (Converted from the former 4-star Marriott Residence Inn) with all rooms remodeled with features such as granite countertops, stainless steel appliances, commercial-grade carpet, and designer furnishings. All of our kitchens are fully stocked, and the living room couch folds into a queen-size bed. You will enjoy Cox cable with a premium package and broadband internet. All windows are fitted with blackout coverings. All bathrooms have modern granite, and showerheads are high pressure. Please note that we are not a hotel and do not provide daily maid service, renewal towel, or linen service beyond the initial setup. We do not provide refills of toilet paper, dishwasher soap, or any other supplies. We do provide cups, utensils, and most kitchenware. Please expect to make a Walmart run during the first week of your stay. There is no washer and dryer in your unit, but there is a washer/dryer facility onsite.

Things to know (PLEASE PLEASE READ):
We are in an urban Phoenix location, and you will experience all the good and bad that comes with being in a central downtown urban location. This means you may hear freeway noise, see homeless people at the freeway exit, etc. This may not be the best family-friendly community. We do have full-time security onsite and do not have issues, but if you are highly sensitive and expecting a rural or suburban experience, this will not be for you. We rarely get bad reviews, but when we do, it is always from a guest who is not expecting an urban experience. All of our 1bd no-pets units are interior corridors, meaning they are in a building with coded entrances. Although rare, this also means there may be noise from neighbors, doors shutting, or upstairs noise. You may also smell marijuana or cigarette smoke if a guest is breaking the rules (this is a problem statewide after marijuana legalization). You may hear a fire alarm if one unit is triggered (commercial safety code). We strictly enforce a sitewide non-smoking policy, but there have been guests who break those rules in the past. If you are highly sensitive to the remote possibility of smelling smoke, then this may not be the rental for you. We want to be 100% upfront and avoid missed expectations. We promise to do everything we can to make your stay perfect.

Amenities:
Our grounds and amenities are unmatched and feature a sparkling pool, built-in BBQ with outdoor tables, a sports court, gym, and business centers (small and large gatherings). Dog park, sports court, BBQ, fire pit, and clubhouse are all onsite.

Location:
We are about as central as you can be in Phoenix. Right off the 17 freeway, you will be 15 minutes from everything, including the airport, Camelback Corridor, downtown, Tempe, and Scottsdale. Please keep in mind that there may be freeway noise on the grounds, so if you are very sensitive, then you may want to consider another option.

Fine Print:
We accept one pet, with a maximum 30 lb weight limit. A second pet is allowable under most circumstances if the pet is mature and trained. We do not provide daily maid or linen service. Your room is cleaned before you check in and after you check out only. We do not provide shampoo, toothpaste, etc. We are focused on longer-term stays of 5 days +, but we do host for 2-day stays. Shorter-term reservations can only be made within the same week of travel. Our internet speeds vary. We subscribe to Cox 1GB, but there are many factors in the speed our guests will receive at any time. We provide no guarantees and do not reimburse for down internet time. Please note we do have ADA-accessible units and can provide them—just let us know in advance. We are 100% self-check-in, and you will receive a code for your door 2 hours in advance of check-in. Our location is 8242 N. Black Canyon Highway, Phoenix, Arizona.

Our complex is clean, secure, and 99% of our guests have a fantastic stay. When we do get negative feedback, it is usually from a guest that stayed 3 days or less, larger families, or mismatched expectations. We would like to set expectations and be very forthright. Here is our best attempt at full disclosure:

Pictures of the complex were taken in June 2021 and are recent, BUT our photographer is great, and some guests have said the pics look better than reality.

Phoenix is in the middle of a homeless/housing crisis. You will see homeless at many of our iconic locations, including 101/Frank Lloyd in Scottsdale, 101/Warner in Tempe, etc. We are not immune, and our location is certainly not A+. You may see homeless people at the exit to our complex, on Frontage Rd, etc. We do everything in our power to control this, including security onsite, but this is a fact of life in Phoenix. We have had out-of-state guests that did not appreciate this site.

This is a 168 unit complex, and we are generally always booked up. We screen our guests and tenants and have a no-smoking, drug, and public alcohol policy that we strictly enforce. Unfortunately, people do not always follow the rules. We have had to cancel reservations due to smoking on the property, and this happens.

Our 1bd and 2bd units are in interior corridor spaces. This means that you may hear noise from the upstairs neighbor, domestic abuse situations, guests leaving trash in the hallway, etc. We have strict rules and processes for keeping everything clean and civil, but things can happen.

The bottom line:
If you are expecting a quiet, off-the-beaten-path bungalow B&B, this is not it. We are clean, modern, affordable, and have fantastic amenities. Our units are professionally cleaned/sanitized, and we have an on-staff office and maintenance to address all guest needs. We care about our guests and the guest experience and have overwhelming positive feedback.
During your stay at this apartment building, you'll be within walking distance of Castles N' Coasters. Enjoy features like a gym. Enjoy your stay with amenities like a kitchen and a washer/dryer in the apartment.
  • Air-conditioned apartment with kitchen, washer/dryer and balcony
  • On-site recreation includes a gym
  • 6 minutes by car from Grand Canyon University and 13 minutes from Phoenix Convention Center
As a guest of Phoenix 1bd Queen Deluxe, you'll find a fitness centre and barbecue grills. The front desk is open around the clock.

This Phoenix apartment is smoke free.

Property manager

Zona Multifamily

Property amenities

Pool/Spa

  • Communal pool

Internet

  • Available in the apartment: WiFi

Parking and transport

  • Parking on site

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Firepit

Laundry

  • Washer/dryer

Work spaces

  • Office

Comfort

  • Air conditioning
  • Heating

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions

Children and extra beds

  • Children are welcome.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Parties and events are allowed on site
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
You will receive an email from the host with check-in and check-out instructions. You will also receive an email from Vrbo with a link to a Vrbo account, which will enable you to manage your booking.

Property is also known as

5fb161a0a8ceeb003145d90d

Phoenix 1bd Queen Deluxe Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

6.0/10

Cleanliness

Reviews

4/10 Poor

erich v., San Diego

Poor experience
Unfortunately, this is a negative review. The check-in was quick enough at the front desk, but the unit was inaccessible due to a dead battery on the door lock. The handyman responded within 15 minutes but admitted he did not receive any information upon dispatch and would have to return with the appropriate tools. The exterior had trash all over and is dangerous to children. My kids hit their heads on eye-level metal stairs with sharp edges and stepped on a discarded thumb tack on the porch. Exterior lighting could have helped the situation. The interior did not match the description. I booked a two-bedroom and received a studio with a couch bed. I later found out that the lengthy description in the listing describes the situation. The couch bed does not come with any bedding. The single bathroom in the unit does not come with a door that closes. The door hangs off the hinges at an angle. The toilet in the bathroom is not secured to the floor and will provide immediate feedback upon use. The television turns off randomly at 10-15 second intervals unless you point the remote away from the TV. The manager listed on the VRBO site stopped responding after my second call requesting help until the following morning. After three hours of deliberation, I was only able to get in touch with management after calling VRBO directly and explaining all of the issues. VRBO then called the management on my behalf and advocated for a refund. I only received a refund ( at least we'll see in 10 days) for the unused night. Bottom line: I do not usually complain and can make do with most situations, but this was over the top. I can not recommend this unit until its many issues are resolved or the listing matches the conditions.
Stayed 2 nights in Feb 2023