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SpringHill Suites Phoenix North

3.0 star property

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Photo gallery for SpringHill Suites Phoenix North

Exterior
43-inch flat-screen TV with cable channels, TV, Netflix
Reception
Premium bedding, desk, blackout curtains, iron/ironing board
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking available
  • Breakfast included
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

Map
9425 N Black Canyon Hwy, Phoenix, AZ, 85021
  • Castles N' Coasters
    ‪19 min walk‬
  • Grand Canyon University
    ‪10 min drive‬
  • Biltmore Fashion Park
    ‪16 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 37.7 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 37.7 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 37.7 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility Accessible, Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds (Mobility Accessible, Tub)

  • 37.7 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Hearing Accessible)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds (Hearing Accessible)

  • 37.7 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 38 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

SpringHill Suites Phoenix North

Suburban hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a 24-hour business centre. Free self-service breakfast and free WiFi in public areas are also provided. Additionally, Access to hot tub, self parking and coffee/tea in a common area are on-site. Housekeeping is available on request.
SpringHill Suites Phoenix North offers 81 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium cable channels and Netflix. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites Phoenix North. During your stay, you'll be within walking distance of Castles N' Coasters. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free self-service breakfast served daily
  • Free WiFi
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a 24-hour business centre, multilingual staff and a lift
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Castles N' Coasters and 10 minutes from Grand Canyon University
  • Cats and dogs welcome for a fee
SpringHill Suites Phoenix North offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. The business-friendly SpringHill Suites Phoenix North also features multilingual staff, coffee/tea in common area, and dry cleaning/laundry services. For a fee, parking is available.

This Phoenix hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub (79 centimetre high)
  • Grab bar in shower (89 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Phoenix North
SpringHill Suites Marriott Hotel Phoenix North
SpringHill Suites Phoenix North
SpringHill Suites Phoenix North Hotel
Springhill Suites Phoenix Metrocenter Mall/i-17 Hotel Phoenix
Phoenix Springhill Suites
Springhill Suites Phoenix
SpringHill Suites Phoenix North Hotel
SpringHill Suites Phoenix North Phoenix
SpringHill Suites Phoenix North Hotel Phoenix

SpringHill Suites Phoenix North Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jonathan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the rooms were nice. The staff that checked us in were awesome. The outside area is a little sketchy. We were swimming and my kids pointed out a transient in the bushes watching us which cut are swimming short.
Stayed 2 nights in Nov 2024

10/10 Excellent

Harolita

Stayed 2 nights in Dec 2024

8/10 Good

Sylvestre

Liked: Cleanliness
Place is ok.
Stayed 2 nights in Dec 2024

4/10 Poor

Lisa

Stayed 6 nights in Dec 2024

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 1 night in Dec 2024

4/10 Poor

Erick

Disliked: Cleanliness, property conditions & facilities
First my inconvenience to check in! The building is to old and rooms aren’t what you see in the pictures The area to much homeless people
Stayed 2 nights in Dec 2024

6/10 Okay

Perrin Akua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There is only 1 restaurant close and it's a breakfast spot. Everything is on the opposite side of the freeway and is a long walk. All staff was great! The first room I was put in had a horrible smell 202, so they put me in a different room. I did get woken up a few times because of freeway noise. When I come back to Arizona I know where not to stay. I would not recommend to friends or family.
Stayed 6 nights in Dec 2024

8/10 Good

Jaime

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

darrell

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Staff that check us in was very understanding about finding our initial assigned room had some issues and he was able to find us another room.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desayuno deficiente
Desayuno deficiente, tienes que avisar que se acabo el café, agua y desayuno,
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Kedar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

4/10 Poor

David, Oceanside

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is an older hotel without the daily maid service.
Stayed 4 nights in Nov 2024

8/10 Good

Sergio

.
Stayed 3 nights in Nov 2024

8/10 Good

Angelo, Paramaribo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The second day the key did not work.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lorene

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay & will return
Stayed 1 night in Nov 2024

10/10 Excellent

Jenna

Stayed 1 night in Oct 2024

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceptable Hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

augustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

antonio

Stayed 1 night in Oct 2024

2/10 Terrible

Toryanna

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Awful
Towel shortage and rude front desk girl (Desiree). If your toilet overflows, you must go downstairs to get your own plunger and do it yourself, no maintenance at 4pm on a Thursday. Advertises fresh fruit for breakfast for our vegan friend but had zero fruit or vegan opinions. Cut open foot and no incident report from faulty jacuzzi railing. My blood is on the carpet in the dining area across from the OJ machine. I was refused towels when i went to the pool. Awful experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Jemima

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was home away from home
Stayed 3 nights in Oct 2024

6/10 Okay

Clarence

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
No housekeeping
No housekeeping disapointed
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
October stay
We stayed 2 days and unfortunately didn’t have our bed made after 1st night or refreshed towels during our stay. Breakfast was good. Location of hotel was close to airport with transportation to airport. Which was important to us.
Stayed 1 night in Oct 2024