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New World Phu Quoc Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New World Phu Quoc Resort

On the beach, white sand, kayaking
Front of property – evening/night
On the beach, white sand, kayaking
Bicycling
BBQ/picnic Area

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Free airport shuttle
  • Breakfast included
  • Spa
  • Pool
  • Gym

Explore the area

Map
Khem Beach, An Thoi, Phu Quoc, Kien Giang Province
  • Khem Beach
    11 min walk
  • Phu Quoc Prison
    3 min drive
  • Sunset Town Beach
    7 min drive
  • Phu Quoc (PQC-Phu Quoc Intl.)
    25 min drive

Room options

View all photos for Villa

Minibar, in-room safe, individually furnished, desk

Villa

  • 125 sq m
  • Sleeps 8
  • 2 King Beds and 1 Single Bed

View all photos for Grand Pool Villa

Beach/ocean view

Grand Pool Villa

  • 298 sq m
  • Sleeps 9
  • 1 Single Bed and 2 King Beds

View all photos for Premium Pool Villa - 1 Bedroom

Premium Pool Villa - 1 Bedroom | Minibar, in-room safe, individually furnished, desk

Premium Pool Villa - 1 Bedroom

  • 181 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa (Ocean Pool)

Minibar, in-room safe, individually furnished, desk

Villa (Ocean Pool)

  • 261 sq m
  • Partial ocean view
  • Sleeps 9
  • 1 Single Bed and 2 King Beds

View all photos for Premium Villa (Pool)

Premium Villa (Pool) | Garden view

Premium Villa (Pool)

  • 261 sq m
  • Sleeps 9
  • 2 King Beds and 1 Single Bed

View all photos for Presidential Pool Villa

Presidential Pool Villa | Minibar, in-room safe, individually furnished, desk

Presidential Pool Villa

  • 415 sq m
  • Sleeps 12
  • 4 King Beds

View all photos for Garden Villa (Pool)

View from room

Garden Villa (Pool)

  • 125 sq m
  • Sleeps 9
  • 2 King Beds and 1 Single Bed

View all photos for Garden Pool Villa - 1 Bedroom

View from room

Garden Pool Villa - 1 Bedroom

  • 85 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Pool Villa - 2 Bedrooms

Minibar, in-room safe, individually furnished, desk

Premium Pool Villa - 2 Bedrooms

  • 220 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Villa, Beachfront (Pool)

Beach/ocean view

Villa, Beachfront (Pool)

  • 298 sq m
  • Beach view
  • Sleeps 9
  • 2 King Beds and 2 Single Beds

View all photos for Deluxe Villa (Pool)

Deluxe Villa (Pool) | Minibar, in-room safe, individually furnished, desk

Deluxe Villa (Pool)

  • 167 sq m
  • Sleeps 12
  • 3 King Beds and 1 Single Bed

View all photos for Garden Pool Villa - 2 Bedrooms

View from room

Garden Pool Villa - 2 Bedrooms

  • 104 sq m
  • Sleeps 6
  • 2 King Beds

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for 1 night
includes taxes & fees
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About this property

New World Phu Quoc Resort

Luxury resort on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at New World Phu Quoc Resort's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Change of towels is available on request
New World Phu Quoc Resort offers 375 air-conditioned accommodations with private pools and minibars. This individually furnished accommodation has separate sitting areas and includes dining tables. 43-inch LED televisions come with satellite channels. Accommodation at this 5-star resort has kitchenettes with fridges and separate dining areas. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 16 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at New World Phu Quoc Resort. During your stay, you'll be within walking distance of Khem Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Treat yourself to massages, body wraps or body treatments at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and bicycles to rent
  • 11 minutes on foot from Khem Beach and a 3-minute drive from Phu Quoc Prison
  • Free airport shuttle service
New World Phu Quoc Resort offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a steam room. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a fitness centre, and barbecue grills are also featured at the luxury New World Phu Quoc Resort. A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this 5-star Phu Quoc resort.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
The Bay Kitchen – On-site restaurant.
LUA – GRILL & BAR – On-site seafood restaurant. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 9:30 AM to 5:00 PM at scheduled times and on request
  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • LUA – GRILL & BAR
  • The Bay Kitchen

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Dining table
  • Free cot
  • In-room kitchenette
  • In-room refrigerator
  • Lifeguards on site
  • Private pool
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 16 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • No lift

More

  • Built in 2021
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • 3 private bathrooms
  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LED TV with satellite channels
  • Private pool

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Minibar
  • Refrigerator
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at New World Phu Quoc Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 1300000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Kitchen/kitchenette fee: VND 3000000 per day
  • Rollaway bed fee: VND 1300000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a security system
This property is professionally cleaned
New World Phu Quoc Resort offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

World Phu Quoc Resort Phu Quoc
New World Phu Quoc Resort Resort
New World Phu Quoc Resort Phu Quoc
New World Phu Quoc Resort Resort Phu Quoc

New World Phu Quoc Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 73 out of 100 reviews" "
Rating 8 - Good. 21 out of 100 reviews" "
Rating 6 - Okay. 2 out of 100 reviews" "
Rating 4 - Poor. 3 out of 100 reviews" "
Rating 2 - Terrible. 1 out of 100 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
It is an excellent place. I highly recommend it.
Stayed 5 nights in Jul 2024

10/10 Excellent

David

Stayed 3 nights in Jul 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable
Stayed 4 nights in Jun 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Thuong Thuong

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 3 nights in Jun 2024

10/10 Excellent

Vanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2024

10/10 Excellent

Nancy

Stayed 2 nights in Dec 2023

8/10 Good

NGOC CUONG, oklahoma city

Stayed 2 nights in Feb 2024

10/10 Excellent

hwang

Stayed 2 nights in Jan 2024

8/10 Good

maggie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
5 star hardware but 2 star service. This is the first time I’ve experienced no beach towels in a 5-star beachfront resort. Staffs walking around but don’t take your orders, kept avoiding eye contacts and simply don’t want to serve
Stayed 4 nights in Dec 2023

10/10 Excellent

Nam

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 Star Resorts - Next to a private quiet beach. The villa is clean and the staff are really friendly. Breakfast was amazing. Great resorts if you need to rest and relax. It's far away from most of the attractions.
Stayed 3 nights in Sep 2023

2/10 Terrible

Jack

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst customer service
Stayed 3 nights in Oct 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort
We had a fabulous stay at the New World Resort Phu Quoc. Pros: The beach is absolutely stunning and the villas are gorgeous. The breakfast buffet was incredible, we loved that it was slightly different every day. Happy hour is good value and generally all of the staff are eager to please. Cons: Food and drink prices are very expensive for Vietnam, almost on London levels which was a shock after travelling here from a 5 star hotel in Hoi An where spa/food/drinks prices were roughly half those here. Too many rules - e.g. bikes can’t be taken outside the property. Why not? At other hotels we stayed at on our trip they could be taken anywhere, where the roads were far less quiet! My husband got chased down the road by security. Likewise towels could not be taken further along the beach etc. There was no flexibility either, e.g. we had half an hour to kill before we could check in so our children wanted to use the giant pool flamingo for 30 mins, but the staff were adamant we had to pay for an hour and it was not possible to pay half for the time we actually wanted to use it. No outside food allowed to be taken into bills etc etc. These little niggles were quite irritating and don’t make for a relaxing holiday. However, we still loved the hotel and really enjoyed our stay.
Stayed 5 nights in Aug 2023

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVELY LOVELY LOVELY! The experience was so positive I want to visit Phu Quoc again before I had even left! You travel by buggy everywhere within the premises, and staff nicely arrange everything for you. The rooms are clean and spacious, with the pool in the villa makes the whole experience another level up! Recommend!!!!!
Stayed 2 nights in Aug 2023

10/10 Excellent

Marina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning resort! Our only regret was not staying longer! We absolutely loved it and really can’t wait to come back! Thank you for an excellent time!
Stayed 3 nights in Aug 2023

10/10 Excellent

Tony

Stayed 3 nights in Jul 2023

10/10 Excellent

Phi

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is wonderful, staffs are so friendly n extremely professional. I highly recommended to stay here.
Stayed 2 nights in May 2023

10/10 Excellent

Ramona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was exceptional. If you're debating between resorts, go with this one. Beautiful property: infinity pool overlooking the beach, private pools in the villa. There are many things you can do. They have bikes you can ride around the property with, kayaks to kayak around the water, volleyball to play on the beach, and more. It is a very clean property. The thing we love most about this resort was the customer service. They are beyond amazing and very accommodating. Highly highly recommend.
Stayed 2 nights in Apr 2023

8/10 Good

Maksym

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we liked: - Breakfasts and dinners - Condition of rooms, pools, restaurant, beach, Gym, decoration of the internal territory (beatiful and neat throughout) - Gym is well equipped - Design of the villa and other buildings - Excellent room service, restaurant service, near pool service - All staff has English at good level What can be improved: - communication at check-in. The staff member spent a few minutes talking about how many people is allowed to stay in our villa, that we cannot use the kitchen or we would be charged, that we can't bring food from external restaurants to the room, that we can't bring drinks that are not purchased in the hotel or we gonna be fined. This was very confusing and unpleasant to hear about charges or fines in the beginning of our stay at check-in. Surely there is a better way to communicate this - Only 1 restaurant was opened for dinner. Really strange for such a big hotel - Would be good to have bikes for 5-8 yo kids - Would be good to have more physical activities (yoga was good, but not enough) Overall our stay was great!
Stayed 4 nights in Apr 2023

8/10 Good

hang

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Apr 2023

8/10 Good

SUNGMIN WILLIAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is really nice...in 10 yrs it will be excellent but right now the surrounding buildings are empty so i cant give it a 5 star rating
Stayed 10 nights in Mar 2023

10/10 Excellent

Khanh Vu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful amenities and views. Swimming pool was impressive and beach was picturesque. Also, Service was excellent! Would definitely come back.
Stayed 2 nights in Mar 2023

4/10 Poor

Thanh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The first thing the resort did to ruin our holiday mood was checking us into a villa that still had guests staying there. It was a very awkward experience having other guests telling us to leave our allocated villa and seeing their personal belongings in the rooms. The second thing the resort did was getting our food orders wrong when they were non-standard from the menu. The restaurant staff seemed inexperienced in serving and helping guests. When they were asked to fix the order, it took them a very long time to do it. The last thing was getting our shower drains to work properly. We called a serviceman out but after looking at the drains for some time he couldnt fix it and claimed the design of the drains couldn't handle the volume of water that we used in our showers. We had to have dripping showers so as to not flood our shower rooms. The good things about the resort are the kids pool with water slides, my son absolutely loved it, the mega big adults pool and the white sand beach. For the costs of staying at this hotel, we felt it was not worth it given all the faults we experienced.

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: Spacious villas. Beautiful pool. Gorgeous landscaping. Dinning facilities/food were excellent. Cleanliness of resort. Excellent WiFi and TV channels. Friendliness of resort staff. Dislikes: At check-in, being told no outside food of any kind is allowed. Schedule times for pick-up/drop-off airport shuttle are not very convenient. Taxi from airport to resort is 300k. Resort charges 3x that rate (900k) for same service in private car. Some dinning room staff had limited English language skills making it difficult to communicate.

10/10 Excellent

Hien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So so peaceful here, clean, friendly, the food is so good…my family was very enjoy. Come back here again
Stayed 3 nights in Dec 2022