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New Patong Premier Resort

3.0 star property

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Sun deck
Reception
Room | Minibar, in-room safe, iron/ironing board, free WiFi
Terrace/patio
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Room service
  • Pool
  • 24/7 front desk

Explore the area

Map
106,120 Rat-U-Thit Song Roi Pee Road, A.Kathu, Patong, Thailand, 83150
  • Patong Beach
    ‪9 min walk‬
  • Bangla Road
    ‪11 min walk‬
  • Jungceylon Shopping Center
    ‪11 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪55 min drive‬

Room options

View all photos for Room

Room | Minibar, in-room safe, iron/ironing board, free WiFi

Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, iron/ironing board, free WiFi

Superior Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Room

Minibar, in-room safe, iron/ironing board, free WiFi

Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

New Patong Premier Resort

Hotel with free parking, a short walk to Patong Beach
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a steam room are on-site.
New Patong Premier Resort offers 47 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.
During your stay at New Patong Premier Resort, you're just a quick walk from Patong Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Within a 15-minute walk of Patong Beach and Bangla Road
  • Airport shuttle service available for a fee
New Patong Premier Resort offers its guests an outdoor pool, a steam room, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at New Patong Premier Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Patong hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Italian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: THB 250 for adults and THB 125 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Thai massages

Accessibility

  • No lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 250.00 for adults and from THB 125 for children
  • Airport shuttle fee: THB 800.00 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
New Patong Premier Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 8 PM

Property is also known as

New Premier Resort
New Patong Premier
New Patong Premier Patong
New Patong Premier Resort Hotel
New Patong Premier Resort Patong
New Patong Premier Resort Hotel Patong

New Patong Premier Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 76 reviews
Rating 8 - Good. 33 out of 76 reviews
Rating 6 - Okay. 19 out of 76 reviews
Rating 4 - Poor. 10 out of 76 reviews
Rating 2 - Terrible. 5 out of 76 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

7.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Mr John D

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing

Swimming pool was shut for our six days, awaiting repair, then water cleaning. Was green on arrival, and still had traces on departure. Cleaning standard was poor, sometimes cups and glasses not washed and tea/coffee not always replaced. Staff in reception had little to do and spent much time on their phones. Poolside toilets not cleaned very well, had cigarette ends in drain grille not picked up. Overpriced for what it was. At least expect clean floor in room
Stayed 6 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two Words: Bed Bugs.

There were bed bugs!!!!!!!! They also refused to believe my friend and I when we told them about it and almost didn’t let us change rooms. We had to bring them a bed bug in a cup for them to believe us. They also are beyond rude, especially the receptionist. Avoid this place.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 14 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good value for the money. Good location close to everything but far away enough not to be troubled by noise if you want a quiet night. Huge comfy bed - liked that a lot. Staff were not rude but I wouldn't consider them welcoming either. I specifically looked for a place with a fitness centre. That was a bit of a disappointment
Stayed 4 nights in Feb 2019

6/10 Okay

Daniel, Sydney

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I have stayed here a couple of times before and this time was the worst. The property is becoming run down and needs maintenance and some investment. The pool is in disrepair with lots of broken or missing tiles, broken in pool stools. Breakfast was sub par compared to what you could get at many cafes close by. Cleaning was fine if you looked at the surface only but if you peer underneath the beds you’ll see they haven’t been moved or cleaned under for months. Staff were mostly friendly and helpful but not all spoke much English. I probably wouldn’t stay here again which is a shame as it has a lot of potential. Great location and the pool would be great if it was maintained. Food and drink options are pretty good for lunch, though the chicken satay was horrible. The ‘satay’ sauce consisted of sweet chili sauce with some peanuts scattered in it.
Stayed 9 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lady at the front desk was very helpful and everything you want is at your doorstep.
Stayed 6 nights in Dec 2018

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience. Hotel should be shut down.

Worst hotel experience of my life. The room reeked of mildew. We tried to stay for one night but I was sick by morning. We asked for another room but they were completely booked so put us in another hotel next door (club music playing until 2am and no hot water.) We needed to go to another city after checkout so they referred us to a company who sold us a ticket for a direct mini bus. It should have been a 2.5 hour trip but ended up taking over 6 hours where we had to transfer buses 3 times and were dropped off in a different city and extorted for more money.
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WANT FULL REFUND NOW

Not enough pillows no.blanket covers no bath mats for 1st night when asking for extra they xannot provide manager said and 2nd night no hosuekeeping was done today despite them cleaning other rooms and going into our room to empty only rubbish bin leaving glasses there plates dirty couch dirty bathroom dirty, manager was informed didnt come.and do.anything about it only advised in a non assuring way she will only.talk to housekeeping the next day so no quality assurance at all she was very rude and obviously didnt want to help us and clean our room today either. We had accident coffee on blanket they refused to swap cover this afternoon for us also advised they do not have any spare sheets. Slept with no blanket cover disgusting unhygenic practice tonigtht. no laundry services for past 2 days no hot water for 2 days Asked laundry manager housekeeping manager and recpetionist manager about all.of.the above all.were very rude and uncooperative today this afternoon. Staff Refused to do our laundry today in morning and managers refused in afternoon although they are advertising on hotels.com and on their front desk that they do daily housekeeping and laundry services and today they did not behave like a hotels.com partner as they were in the past 4 years that we went, new management is a disgrace. This isnt how anyone should run a hotel. Cat poo all around the breakfast area and pool area i told them and they didnt clean it so cannot swim in pool either due to sickening smell
Stayed 8 nights in Dec 2018

4/10 Poor

Renier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rundown hotel in needof upgrade

The place needs an urgent upgrade, rundown, carpets and bathroom poor, man at reception unfriendly to rude
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, comfy stay!

Nice big comfy beds! 5 minute walk to the beach, and tonnes of restaurants and bars nearby. 5 min walk to the “strip” nightlife - which was great fun! Room was clean and had everything we needed. House keeping every day. We turned up at the hotel after having a nightmare room at another. No problem in showing us a room before we purchased. The lady even suggested we book online if it was cheaper. Quick and easy check in. Thank you!
Stayed 5 nights in Nov 2018

8/10 Good

Phillip

Liked: Cleanliness, property conditions & facilities, room comfort

Phuket comfort

Clean and comfortable
Stayed 2 nights in Nov 2018

10/10 Excellent

Sam, Uk

Liked: Staff & service, property conditions & facilities, room comfort

Regular visitor here

great location, hotel being renovated,
Stayed 11 nights in Sep 2018

6/10 Okay

Michael

Lots of hotels to choose from

Door lock would not work brought to reception attention nothing done. Someone doing construction at 930 am above my room after there was a party till 2am in court yard
Stayed 2 nights in Aug 2018

8/10 Good

jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Good value hotel in a convenient location. The hotel has a nice pool and garden and is quite at night. There are restaurants, tour operators, massage service and bike hire all at the hotel. A nice simple breakfast is also available
Stayed 3 nights in Aug 2018

6/10 Okay

WeiJyh

Disliked: Cleanliness, property conditions & facilities, room comfort
Overall decent. But tiny bugs were seen in the bathroom.
Stayed 2 nights in Aug 2018

10/10 Excellent

Sam, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Let me go back !

Second time staying here because of location (8 mins walk to beach) secluded pool (open 24 hrs) great big bed in air-conditioned rooms plus free wifi. About 1 km to Jungceylon shopping mall but loads of small stands selling great stuff on the walk. Bangla Road about 1km too with loads of bars for busy night-life. Recommend for location and pool. Will definitely stay there again
Stayed 10 nights in May 2018

4/10 Poor

Clinton, Austarlia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the price

check in was an ordeal because there was no staff to be seen, eventually was served by a woman that had been sitting with a group eating. later found out the group were all staff and that was all they did most of the day. room was falling apart, all electricity to room is cut when your not in there so impossible to keep and food or drinks cold, no hot water in the shower, room was barely cleaned for the 5 days I stayed. asked for an ice coffee at the onsite café and was told no because they didn't have ice, second time I went there to get a coffee for breakfast and told nobody could make one. Overly the staff treated the place like it was there holiday and you were interrupting it by asking simple things. would be a nice resort with some much needed maintenance and better staff. location was good and layout of resort was great.
Stayed 6 nights in May 2018

6/10 Okay

Terald, Clearwater, Florida, USA.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great potential, poorly maintained

Property has such great potential and charm, too bad they do not maintain the property. electrical problems, air conditioners needing replaced, sauna does not exist, it is a storage closet now. Breakfast is a joke, not worth the 150 TBH. The staff acted as if guest were an inconvenience that interrupted their socializing. Maybe new management and staff turn over is in order
Stayed 7 nights in May 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Bradley

Liked: Staff & service

Average hotel. Good location for beach & Bangla Rd

So so. Average hotel. Value for money however WiFi could be improved. Hotel is in a good location for the beach, Bangla Road and other local attractions. Friendly and helpful staff at the hotel. Rooms are generally clean bed was comfy. A bit dated could do with a big decoration