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Patong Bay Hill Resort

5.0 star property

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Photo gallery for Patong Bay Hill Resort

Front of property
Premier Suite Jacuzzi Seaview | View from room
Cottages Suite Seaview | Minibar, in-room safe, individually decorated, individually furnished
Cottages Suite Seaview | Terrace/patio
Cottages Suite Seaview | Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Parking included
  • Laundry

Explore the area

Map
79 Hasib Pee Road, Patong, Phuket, 83150
  • Nanai Road
    ‪7 min walk‬
  • Simon Cabaret
    ‪13 min walk‬
  • Patong Beach
    ‪18 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪61 min drive‬

Room options

Suite, 2 Bedrooms

  • 120 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

View all photos for Premier Suite Seaview

Premier Suite Seaview | View from room

Premier Suite Seaview

  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Cottages Suite Seaview

Cottages Suite Seaview | Minibar, in-room safe, individually decorated, individually furnished

Cottages Suite Seaview

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite with Jacuzzi

Premier Suite with Jacuzzi | Terrace/patio

Premier Suite with Jacuzzi

  • 60 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite Pool Access

Premier Suite Pool Access | View from room

Premier Suite Pool Access

  • 60 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Suite Pool Access

One Bedroom Suite Pool Access | Terrace/patio

One Bedroom Suite Pool Access

  • 60 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Deluxe Duplex, 2 Bedrooms, Sea View

  • 120.0 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for One Bedroom Suite Seaview

View from room

One Bedroom Suite Seaview

  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite

Premier Suite | View from room

Premier Suite

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Pool Access Seaview

Minibar, in-room safe, individually decorated, individually furnished

One Bedroom Pool Access Seaview

  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Premier Suite Jacuzzi Seaview

Premier Suite Jacuzzi Seaview | Jetted bathtub

Premier Suite Jacuzzi Seaview

  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for One Bedroom Suite

Minibar, in-room safe, individually decorated, individually furnished

One Bedroom Suite

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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Bar (on property)

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  • Pool
  • Spa
  • Kids pool
  • Waterslide
4.3 out of 5, Excellent, (496)
The price is €165
for 1 room
includes taxes & fees
21 Feb - 22 Feb
The Nature Phuket

About this property

Patong Bay Hill Resort

Luxury hotel with free valet parking and free local area shuttle
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle and a free beach shuttle. Additionally, a poolside bar, a complimentary children's club and a coffee shop/cafe are on-site. Housekeeping is available on request.
Patong Bay Hill Resort offers 389 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site.
Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Patong Bay Hill Resort, you're just a quick walk from Nanai Road. Enjoy features like free WiFi in public areas, free valet parking and a free area shuttle.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • Just a 4-minute drive from Bangla Road and a few minutes from Jungceylon Shopping Center
  • Free beach, local-area and shopping centre shuttle service
Patong Bay Hill Resort offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a complimentary children's club are also featured at the luxury Patong Bay Hill Resort. An area shuttle within 2.5 kilometres and A beach shuttle are free. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Patong hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Patong Bay Hill Resort has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, Indonesian, Lao, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle up to 2.5 kilometres
  • Area shuttle
  • Free beach shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 400 for adults and THB 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Free children's club
  • Outdoor pool

Family friendly

  • Children's pool
  • Free area shuttle
  • Free children's club
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Magnifying mirror
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Hob
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: THB 1000

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 2000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Patong Bay Hill Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 400 for adults and from THB 175 for children
  • Airport shuttle fee: THB 1250 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: THB 1000 (subject to availability)
  • Late check-out fee: THB 2000 (subject to availability)
  • A kitchen/kitchenette is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Patong Bay Hill Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 0835548012121

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Patong Bay Hill Resort
Patong Bay Hill
Patong Bay Hill Resort & Spa Phuket
Patong Bay Hill Resort Spa

Patong Bay Hill Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 93 out of 232 reviews
Rating 8 - Good. 72 out of 232 reviews
Rating 6 - Okay. 26 out of 232 reviews
Rating 4 - Poor. 21 out of 232 reviews
Rating 2 - Terrible. 20 out of 232 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Tonya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches Bad treatment Waited half hour for shuttles Rude staff Unprofessional staff
Stayed 7 nights in Oct 2024

6/10 Okay

Edward

Stayed 3 nights in Oct 2024

2/10 Terrible

Ritika

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Paraveen M

Stayed 2 nights in Jul 2024

10/10 Excellent

Yirixey

Liked: Amenities
very good
Stayed 9 nights in Jun 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Experience and Highly Recommended
This hotel was wonderful. We stayed in a hillside cottage with jucuzzi which had beautiful views and honestly looked brand new. Decor was stunning. Check in was great, staff helpful and we were helped with our bags via shuttle to the cottage. Whenever we needed a shuttle down the hill to the main lobby for breakfast or the pool it came within 5 minutes of us calling to ask. One night we ordered room service as well and it was good. We went for burgers and the meat was good quality and it arrived very quickly! Breakfast had a good selection too. It’s an indoor/outdoor set up but all the food was covered. Some guests didn’t make an effort to replace the covers which was frustrating but staff kept going around to do it which was good and prevented flies touching anything. We had an external company collect our laundry one day and the reception staff were very happy to help us with the pick up and drop off which was much appreciated. We used the hotel shuttle several times into Patong Beach and it was seamless- so much so that for one of our evening shuttles the reception team phoned us in the room to confirm a shuttle to bring us to reception for the main shuttle into town without us asking. The walk into town is about 25 minutes but honestly it was such a great way to see Patong and there were loads of shops, restaurants etc along the walk that it really felt very close to everything. I was honestly very very happy with our stay here!
Stayed 4 nights in Jun 2024

10/10 Excellent

Zhi Yu Mindy

Stayed 4 nights in Jun 2024

10/10 Excellent

Clayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to travel as a group or a couple….the place is just amazing!!!
Stayed 6 nights in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was lovely , hot tub was great
Stayed 7 nights in Mar 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too hilly
Stayed 9 nights in Feb 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for Patong
Lovely place to stay, just on the outskirts from the hustle and bustle of Patong but still with a bit of peace and quiet there. Shuttle buses run 24 hours to take you from the rooms to the Lobby as there are a few hills. Overall good place to stay with a special shout out to Amo. The most pleasant individual who came over every day asking if there’s anything he could do to make my stay better.
Stayed 10 nights in Jan 2024

4/10 Poor

Dionysios

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel was a let down and I don’t even know where to begin. Firstly on arrival, we weren’t greeted when we were in the lobby, in fact when I went to reception to ask for assistance, the receptionist (who’s name I forgot) told me to wait in an abrupt manner which I found appalling considering I had been travelling for 16 hours and was so tired. Then I saw a notice the next day when I went to breakfast that a welcome drink is given to all guests on arrival which both me and my partner did not receive. Then there is the apartment. The size is good but it comes with a kitchen that has no utensils and a sign saying that you are not allowed to use the hob. Thankfully I didn’t want to cook on my holiday but for those of you that do, please know that the kitchen is nothing more than a display. The drainage system was rubbish because every time me and my partner had a shower, the bathroom almost flooded so we had to wait a bit for the water to go down or be really quick with our showers. When the cleaners came to clean our room, they didn’t actually clean, they only came to make the beds and leave and never replenished the toilet roll and I had to continuously chase and ask for some. Then there is getting to your hotel room. The hotel premise is on a very high hill so they have shuttles that take you from reception. The cars are not safe at all and the staff drive like maniacs so you’re at ever bigger risk of falling out or hurting yourself.
Stayed 13 nights in Jan 2024

10/10 Excellent

Pooventheen

Stayed 6 nights in Jan 2024

2/10 Terrible

Yoness

Stayed 7 nights in Jan 2024

6/10 Okay

THANT THANT

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

4/10 Poor

james

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 7 nights in Dec 2023

6/10 Okay

Jubael

Travelled with group
Liked: Staff & service, amenities
Stayed 7 nights in Dec 2023

10/10 Excellent

Phatchamon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Wiaam

Stayed 3 nights in Dec 2023

2/10 Terrible

tonya

Stayed 4 nights in Dec 2023

2/10 Terrible

Brett

Stayed 5 nights in Nov 2023

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Was great having pool access from room, although many tiles coming off on the pools throughout. Makes it a bit rough underfoot, Many stairs and steep hills to get to your room unless wait for resort shuttle then only 2 flights of stairs to your room. Staff inside were absolutely lovely and attentive. Resort desk staff limited English, had to wait ages on arrival for them to “find our booking” Don’t expect bacon at breakfast, looks like cut spam, but they do hv an egg station, the noodles usually great too. You will need to fill up your drink a couple times though as the cups and glasses are so small. No cutlery or bottle opener in room. Not allowed to cook in rooms despite induction stove. They give you two bottles of water daily which is nice. Don’t bother with room service, pizza like a frozen pizza reheated and pad Thai less desirable. Microwave in room and the mini mart have great burgers half price late at night. Nightclub on site, don’t hear the music, just many drunk ppl coming and going when you are heading to breakfast, we enjoyed the ppl watching of this, quite funny to see. Easy commute to Bangala rd, barter price if using tuk tuk outside facility as they will say 300 baht upwards, be willing to pay 250 baht or hotel taxi 300 baht but very comfy vehicles. Return from town tell driver 200 baht, some will try 400 but many accept 200 or use Bolt app to even get 100baht at times Resort mostly clean Some black mould in shower corner bottom silicone and cobwebs
Stayed 12 nights in Nov 2023

8/10 Good

Fredrick, Schertz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the shuttle service into central area should run more frequently.
Stayed 2 nights in Nov 2023

6/10 Okay

Kiyoshi

Stayed 6 nights in Oct 2023

8/10 Good

Helle Malene

Stayed 7 nights in Oct 2023