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Smile Residence

3.0 star property

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Photo gallery for Smile Residence

Outdoor pool, pool loungers
In-room safe, blackout curtains, rollaway beds, free WiFi
Balcony
Reception
Front of property – evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
135/318 Patak Road, Rawai, Chalong, Phuket, 83130
  • Wat Chalong
    ‪4 min drive‬
  • Kata Beach
    ‪8 min drive‬
  • Rawai Beach
    ‪11 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪62 min drive‬

Room options

View all photos for Superior Triple Room

In-room safe, blackout curtains, rollaway beds, free WiFi

Superior Triple Room

  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Superior Double Room, Pool View

In-room safe, blackout curtains, rollaway beds, free WiFi

Superior Double Room, Pool View

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Pool View

In-room safe, blackout curtains, rollaway beds, free WiFi

Superior Twin Room, Pool View

  • 42 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room, Pool Access

In-room safe, blackout curtains, rollaway beds, free WiFi

Superior Twin Room, Pool Access

  • 42 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room, Pool Access

In-room safe, blackout curtains, rollaway beds, free WiFi

Superior Double Room, Pool Access

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, blackout curtains, rollaway beds, free WiFi

Standard Double Room

  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, blackout curtains, rollaway beds, free WiFi

Deluxe Double Room

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Smile Residence

Hotel with free parking, near Big Buddha
This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, dry cleaning and laundry facilities.
Smile Residence offers 61 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
During your stay at Smile Residence, you're just a quick walk from Chalong Bay. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 4-minute drive from Wat Chalong and 8 minutes from Kata Beach
  • Airport shuttle service available for a fee
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Smile Residence offers its guests a kids' pool, an outdoor pool, and a fitness centre. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and laundry facilities are also featured at Smile Residence. Self parking is free.

Smoking is allowed in designated areas at this 3-star Chalong hotel.

Smile Residence has a restaurant on site.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Full-sized refrigerator/freezer

More

  • Air conditioning
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 400.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: THB 50 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 800 per vehicle (one-way)
  • Rollaway bed fee: THB 400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Smile Residence offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Smile Residence Muang
Smile Residence Hotel Chalong
Smile Residence Hotel
Smile Residence Chalong
Smile Residence
Smile Residence Hotel
Smile Residence Chalong
Smile Residence Hotel Chalong

Smile Residence Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 24 reviews
Rating 8 - Good. 10 out of 24 reviews
Rating 6 - Okay. 4 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TEAM at Smile Residence Chalong is amazing. Very accommodating and I would strongly recommended for your holiday stay. Love this place
Stayed 14 nights in Feb 2024

8/10 Good

patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fair for the price. Next to a busy highway that is scary to cross at all times. No safe in the rooms, but staff was friendly and it is convenient to shopping and restaurants. Staff are very helpful with arranging taxis and providing info.
Stayed 2 nights in Feb 2024

10/10 Excellent

Bahram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great not busy location with clean pool!

The place was a really great location if you want to be away from thebcraziness of Patong and Kata. Near restaurants, massage and Chalong pier. The ladies in the front office negotiated some great prices for tours to Phi Phi and Similan Islands as well as a city tour for us. They also get tou a really affordable taxi to the airport.
Stayed 14 nights in Feb 2024

6/10 Okay

jen

Stayed 4 nights in Feb 2024

2/10 Terrible

Kunle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Nightmare to a long-awaited holiday!

When we arrived at the hotel, which was 2 o'clock in the morning on Sunday, no fault of the hotel there was somebody to meet us obviously to collect the money. When we was taken to the room, he told us a Immediately that the WI.Fi wasn't working. Didn't even show us how anything was in the room. But I put this down to the time. What we was told, where was that the room will be cleaned at 11 o'clock in the morning. Managed to get a bit of sleep. I found the bed extremely hard. There was 2 pillows supplie, which were cheap, an uncomfortable. Later that morning when went to ask where breakfast was been served. None of the staff spoke English accept. I got pointed to go down the road to a restaurant. Which does breakfast Off-site. This was not what had been advertised. The restaurant didn't even open till 10 o'clock and it was 8 o'clock in the morning. So we won't into the local store called the big sea. And got some bits so we could have breakfast.. Apart from not having Wi-Fi in the room at all, getting signal for the phone was virtually impossible. As I needed to switch from my normals provider to. The new eSIM I have installed on my phone. We try to make coffee. You are supplied with 2 saches, which was hot chocolate. To do this, you had to put the kettle on the floor as the cable wasn't even longer to reach the plug socket.. Anyhow when I went to the office to bring this to their attention. And wish to leave due to the problems we have encountered. I was met with hostili
Stayed 11 nights in Jan 2024

10/10 Excellent

vikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 19 nights in Jan 2024

8/10 Good

Ceren

Liked: Cleanliness
qua si trova una zona che fa spendere i turisti ma sopratutta una comunita che fa perdere il tempo
Stayed 2 nights in May 2023

10/10 Excellent

Christine

Stayed 1 night in Apr 2023

10/10 Excellent

Christine

Stayed 2 nights in Apr 2023

8/10 Good

kiley, White rock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would ave beenq 5 star if the beds werent like boards.love this place..thanku
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Teah

This was my second time at Smile Residence. This time I stayed in a standard room. I'm not sure what the difference is from the room I had before as they were the same price. The room I stayed in this time for one night is quite nice, but not as nice as the other room. That being said, the room was a great value for the money. It's very close to Chalong Pier which you can see from the higher floors of the hotel. You can also see the Big Buddha to the west. The rooms are quite large and the beds are firm but comfortable. The only problem was that there was not a chair in the room. There are two patio chairs on the balcony, but no chair in the room. This is a very minor problem considering the price of the room. After 5 days on a livaboard I returned to Smile and I have one of the nicer rooms again. Really great room for the money. The room has a lot of wall outlets and a nice balcony with a sink. The shower pressure is good. The pool is super nice. The staff is very helpful and friendly. There's a laundry right next to the hotel. The hotel also offers shuttle service to and from the airport as well as car and scooter rental at the property. The reception is open 24 hours. I really enjoyed my stay at this hotel.
Stayed 1 night in Nov 2018

10/10 Excellent

Teah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

The room was huge and the view was nice. The bed was very firm, but that is common in this area. I could see the Big Buddha from my room. The room had a nice balcony area that overlooked the hotel pool. The pool was great. The only complaints I might have is that the lighting in the room was very stark. All lighting was overhead and there were no lamps. There were a lot of ants in the room, esp the bathroom.

6/10 Okay

stefan

Apartment hotel in Chalong

Decent apartment hotel. Relatively new. Good location if you have transportation. Good value for money.

8/10 Good

Benedikt

Ok.
Stayed 28 nights in Mar 2025

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Für eine Nacht ok würde aber meine Ferien nicht dort verbringen

4/10 Poor

Luc

Disliked: Property conditions & facilities
Stayed 14 nights in Mar 2024

8/10 Good

Pyry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Jaana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable place, very helpful staff

During my 6 weeks in Thailand / Phuket area I stayed three times in this hotel. Chalong area is not a place you spend your holiday (no beach, for example), but connections to other parts of Phuket island are good. Smile hotel was good, clean and pretty comfortable and price / quality is really good! Staff is super nice, friendly and helpful - I recommend!
Stayed 2 nights in Nov 2018

10/10 Excellent

KYOUNGHEE, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

최고 중에 최고의 레지던스..

정말 만족합니다..새벽 2시에 체크인 했는데..환한 얼굴로 맞아 주시더군요...감동이였습니다.. 최고에 감동은 체크아웃 후 비가 많이 왔는데..픽업트럭이라..케리어가 다 젖어서.. 걱정하고 있었는데..비닐 봉투랑 랩을 무상으로 주셔서 잘 해결 됬습니다...포장하는것도 도와주시구요..여행 20년차 푸켓만 20번 넘게 여행했는데...그중 최고였습니다.. 맞은편 맛집도 있고 편의점 및 맥주집도 있습니다..ㅎㅎ
Stayed 1 night in Oct 2018

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El mejor precio y calidad excelente.

Excelente personal, siempre ayudando y siendo amable con todos.
Stayed 5 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness