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Splash Beach Resort, Mai Khao, Phuket

5.0 star property

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Photo gallery for Splash Beach Resort, Mai Khao, Phuket

2 outdoor pools, pool umbrellas, pool loungers
4 Bedroom Penthouse Pool Suite with Kitchen | Free minibar items, in-room safe, individually furnished, desk
Reception
View from room
3 Bedroom Penthouse Pool Suite with Kitchen | Living area | 32-inch flat-screen TV with satellite channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Spa

Explore the area

Map
65 Moo 4, Mai Khao Soi 4, Mai Khao, Phuket, 83110
  • Splash Jungle Water Park
    ‪6 min walk‬
  • Mai Khao Beach
    ‪18 min walk‬
  • Nai Yang Beach
    ‪20 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪16 min drive‬

Room options

View all photos for Family Suite, 1 Bedroom, Balcony

Family Suite, 1 Bedroom, Balcony | Living area | 32-inch flat-screen TV with satellite channels, TV

Family Suite, 1 Bedroom, Balcony

  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bunk Bed

View all photos for 3 Bedroom Penthouse Pool Suite with Kitchen

Free minibar items, in-room safe, individually furnished, desk

3 Bedroom Penthouse Pool Suite with Kitchen

  • 209 sq m
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Free minibar items, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, Balcony

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Penthouse Pool Suite

2 Bedroom Penthouse Pool Suite | Free minibar items, in-room safe, individually furnished, desk

2 Bedroom Penthouse Pool Suite

  • 209 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony | Free minibar items, in-room safe, individually furnished, desk

Deluxe Twin Room, Balcony

  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for 1 Bedroom Suite with kitchen and Balcony

1 Bedroom Suite with kitchen and Balcony | Free minibar items, in-room safe, individually furnished, desk

1 Bedroom Suite with kitchen and Balcony

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive 1 Bedroom Family Suite No Balcony

Free minibar items, in-room safe, individually furnished, desk

Executive 1 Bedroom Family Suite No Balcony

  • Resort view
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Executive Room, 1 King Bed, Balcony

Executive Room, 1 King Bed, Balcony | Free minibar items, in-room safe, individually furnished, desk

Executive Room, 1 King Bed, Balcony

  • Resort view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Residence no balcony

1 Bedroom Residence no balcony | Free minibar items, in-room safe, individually furnished, desk

1 Bedroom Residence no balcony

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, Balcony

Executive Double Room, Balcony | Free minibar items, in-room safe, individually furnished, desk

Executive Double Room, Balcony

  • Resort view
  • 34 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Villa

Villa | Free minibar items, in-room safe, individually furnished, desk

Villa

  • 180 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Suite, 1 Bedroom (No Balcony)

Free minibar items, in-room safe, individually furnished, desk

Family Suite, 1 Bedroom (No Balcony)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for 4 Bedroom Pool Villa with Kitchen

4 Bedroom Pool Villa with Kitchen | Free minibar items, in-room safe, individually furnished, desk

4 Bedroom Pool Villa with Kitchen

  • 270 sq m
  • Sleeps 8
  • 3 King Beds and 2 Single Beds

View all photos for Executive 1 Bedroom Suite No Balcony

Free minibar items, in-room safe, individually furnished, desk

Executive 1 Bedroom Suite No Balcony

  • Resort view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 3 Bedroom Pool Villa with Kitchen

3 Bedroom Pool Villa with Kitchen | Free minibar items, in-room safe, individually furnished, desk

3 Bedroom Pool Villa with Kitchen

  • 180 sq m
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Executive 1 Bedroom Family Suite with Balcony

Free minibar items, in-room safe, individually furnished, desk

Executive 1 Bedroom Family Suite with Balcony

  • Resort view
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for 2 Bedroom Pool Villa with Kitchen

2 Bedroom Pool Villa with Kitchen | Free minibar items, in-room safe, individually furnished, desk

2 Bedroom Pool Villa with Kitchen

  • 130 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Free minibar items, in-room safe, individually furnished, desk

Deluxe Double Room, Balcony

  • 32 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for 4 Bedroom Penthouse Pool Suite with Kitchen

4 Bedroom Penthouse Pool Suite with Kitchen | Free minibar items, in-room safe, individually furnished, desk

4 Bedroom Penthouse Pool Suite with Kitchen

  • 235 sq m
  • Sleeps 8
  • 3 King Beds and 2 Single Beds

View all photos for 3 Bedroom Penthouse Pool Suite

Free minibar items, in-room safe, individually furnished, desk

3 Bedroom Penthouse Pool Suite

  • 211 sq m
  • Sleeps 6
  • 1 King Bed and 4 Single Beds

View all photos for 3 Bedroom Residence with Balcony

3 Bedroom Residence with Balcony | Free minibar items, in-room safe, individually furnished, desk

3 Bedroom Residence with Balcony

  • 154 sq m
  • Sleeps 6
  • 1 King Bed and 4 Single Beds

View all photos for 2 Bedroom Residence with Kitchen and Balcony

Free minibar items, in-room safe, individually furnished, desk

2 Bedroom Residence with Kitchen and Balcony

  • 140 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Residence with Balcony

2 Bedroom Residence with Balcony | Free minibar items, in-room safe, individually furnished, desk

2 Bedroom Residence with Balcony

  • 140 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 1 Bedroom Residence with Kitchen and Balcony

Free minibar items, in-room safe, individually furnished, desk

1 Bedroom Residence with Kitchen and Balcony

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Residence with Balcony

1 Bedroom Residence with Balcony | Free minibar items, in-room safe, individually furnished, desk

1 Bedroom Residence with Balcony

  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Double no balcony

Deluxe Double Double no balcony | Free minibar items, in-room safe, individually furnished, desk

Deluxe Double Double no balcony

  • 32 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Kitchen (Balcony)

Suite, 2 Bedrooms, Kitchen (Balcony) | Free minibar items, in-room safe, individually furnished, desk

Suite, 2 Bedrooms, Kitchen (Balcony)

  • 86 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Twin Room, 2 Twin Beds (No Balcony)

Deluxe Twin Room, 2 Twin Beds (No Balcony) | Free minibar items, in-room safe, individually furnished, desk

Deluxe Twin Room, 2 Twin Beds (No Balcony)

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for 2 Bedroom, Pool Villa

2 Bedroom, Pool Villa | Free minibar items, in-room safe, individually furnished, desk

2 Bedroom, Pool Villa

  • 194 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

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About this property

Splash Beach Resort, Mai Khao, Phuket

Luxury resort with 2 restaurants and 2 outdoor pools
Along with 2 restaurants, this resort has 2 outdoor pools and a full-service spa. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a water park (surcharge), 2 bars/lounges and a fitness centre are on-site.
Splash Beach Resort, Mai Khao, Phuket offers 455 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Each accommodation is individually furnished. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower with a rainfall showerhead, bathrobes, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Complimentary bicycles and a water park (surcharge) are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa.
Our customers tell us that they can't get enough of the helpful staff at Splash Beach Resort, Mai Khao, Phuket. During your stay, you're just a quick walk from Splash Jungle Water Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a swim-up bar and a poolside bar
  • Splash around at the water park or swim in the 2 outdoor pools
  • Treat yourself with a visit to the full-service spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a gym, complimentary bicycles and a playground
  • Guests speak favourably about the overall condition of the property and the proximity to the airport
  • Steps from Splash Jungle Water Park and a 3-minute drive from Mai Khao Beach
  • Airport and shopping centre shuttle service available for a fee
As a guest of Splash Beach Resort, Mai Khao, Phuket, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this resort measures 10344 square feet (961 square metres) and includes conference space. A children's pool, a fitness centre, and spa services are also featured at the luxury Splash Beach Resort, Mai Khao, Phuket. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Mai Khao resort.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Splash Beach Resort, Mai Khao, Phuket has 2 restaurants on site.
24-hour room service is available.

Languages

English, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Shopping centre shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • TV in common areas
  • Water park

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,344 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Free bottled water
  • Free minibar (limited items)
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The onsite Splash Jungle Water Park is open from 10 AM to 5:45 PM.
This property's mandatory gala dinner fee on December 31, 2023 includes 8 persons in "4 Bedroom Pool Villa with Kitchen" and "4 Bedroom Penthouse Pool Suite with Kitchen" room types; 6 persons in "3 Bedroom Pool Villa with Kitchen", "3 Bedroom Residence with Balcony", and "3 Bedroom Penthouse Pool Suite" room types; 4 persons in "2 Bedroom, Pool Villa", "2 Bedroom Pool Villa with Kitchen", "2 Bedroom Penthouse Pool Suite", "2 Bedroom Residence with Balcony", and "2 Bedroom Residence with Kitchen and Balcony" room types; 2 persons in all other room types. The listed gala dinner fee is required per person for guests exceeding this number in all room types.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Splash Beach Resort, Mai Khao, Phuket

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1800.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 2000.0 per night
  • New Year's Eve (31 December) Gala Dinner per adult: THB 3999
  • New Year's Eve (31 December) Gala Dinner per child: THB 1999 (from 2 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 750 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1800.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Splash Beach Resort, Mai Khao, Phuket offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Splash Beach Resort Langham Hospitality Group Mai Khao
Splash Beach Resort Langham Hospitality Group
Splash Beach Langham Hospitality Group Mai Khao
Splash Beach Langham Hospitality Group
Splash ngham Hospitality Grou

Splash Beach Resort, Mai Khao, Phuket Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 408 out of 846 reviews
Rating 8 - Good. 248 out of 846 reviews
Rating 6 - Okay. 113 out of 846 reviews
Rating 4 - Poor. 45 out of 846 reviews
Rating 2 - Terrible. 32 out of 846 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Courtney

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Mersina

Travelled with family
Liked: Cleanliness, room comfort

Nice hotel but a lot of rude Russians.

It is a nice hotel with nice rooms and comfy beds. The breakfast was not that great though. The breakfast was modified for Russians since it is about 90% of Russians staying in this hotel, which is not that great. I will not come back, and the reason for this is the rude Russians at this hotel and also that all the menus is in Russians and the Russians food on the breakfast.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Stayed 2 nights in Dec 2024

10/10 Excellent

Yilikal

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

8/10 Good

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for our family of 4. Large family room. Easy shuttle service to get around. Delicious meals at the beach restaurant for very reasonable prices. Water park was fantastic. Plus beautiful swimming pools and beach. Very friendly and helpful staff. Would definitely stay again!
Stayed 2 nights in Dec 2024

8/10 Good

Trevor, Kelowna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice time at this resort and the daily breakfast buffet and access to the waterslides were a nice bonus that we did not expect but the grounds and water slides need updating and the restaurant pricing was expensive for what you got.
Stayed 6 nights in Dec 2024

10/10 Excellent

Brenda j

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful there . Lovely beach near by that is walkable
Stayed 4 nights in Nov 2024

2/10 Terrible

Riaz

Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Neale

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The place was pretty highly rated thats why we went for it, but tbh honest it was average at best. The rooms were really spacious but that was probably the best part of the hotel. The reception staff were pretty useless. The waterpark was fun and surprisingly empty, but its seen better days and is pretty tired. Quite a few areas weren't working. The breakfast was good but it is a bit of a bun fight with all the Russians that dominate this hotel. Definitely get there early. We stayed for 3 nights and that was more than enough!
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities

Ok

Decent place in terms of the attached water park and access to a beautiful beach. The breakfast is distinctly average and the dining options at the property are limited.
Stayed 7 nights in Dec 2024

2/10 Terrible

Riaz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Miserable Manager Sue

Hi We checked in with into a pool villa, we had no hot water.. the nect day we ate at the restaurant in the hotel and had food poisoning. I was really sick,the hotel sent a doctor out and charged me 600 USD for a consult. Wen we complained at checkout, the manager Sue called her security to escort us out the hotel. This is by far the worst resort i have ever stayed in, i urge any traveller to pls watch out for such scams.
Stayed 1 night in Dec 2024

6/10 Okay

Yunjoo

Travelled with family
Liked: Staff & service
전반적으로 만족함 다만 버기 운전자 한명이 너무 무례했음
Stayed 3 nights in Dec 2024

10/10 Excellent

moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Ian, Frederick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is set up for families with young children. Great for activities for young families. There are restaurants and other amenities in walking distance but the prices tend to be higher because of the closeness to the resort. Even the taxi service through the resort to the airport was more than double the cost of a Bolt. The property was a little run down for a 5 star property. We had no hot water the first day and we had to ask for a hairdryer as there was not one in our room. Small things but it seemed pretty lot budget for a 5 star resort.
Stayed 2 nights in Dec 2024

4/10 Poor

Yin Pok

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The electricity in the room does not always work.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in a 4 room villa in the hotel, with a dry kitchen and a sizable pool in the villa. It was walking distance to the beach. Would have been better if there are beach chairs on the beach. Most of the guests were at the pool, but all the beach chairs were full. The customer service at the hotel was good, staff were friendly. We can call a buggy to get to the splash jungle or to go to the breakfast hall. It was a really good stay for the family.
Stayed 4 nights in Nov 2024

4/10 Poor

Elina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worn out hotel

Huge and crowded hotel. It has seen its' best days. Full of Russian tourists and services are made for them. Children might like the water park if they do not care about worn out chairs and painting. Long walk to the beach where the only pool located.
Stayed 1 night in Dec 2024

8/10 Good

Dennis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice, but lacking in some areas

This was my second time staying here 5 years apart. Both times there were water shut offs and pools down for maintenance with a days notice. The place seemed nearly empty this time compared to when I was here before and they still wouldn’t allow us to check out an hour later because they said they needed the room. Over all it was a nice place, if you want to get a lounger by the pool you need to be an early riser because there’s not nearly enough. And they had one bartender to serve the entire restaurant, bar as bd pool area so service was non existent.
Stayed 4 nights in Nov 2024

10/10 Excellent

Akman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel but catering for Russians
Stayed 1 night in Nov 2024

10/10 Excellent

Shondrika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A mini paradise

I love everything about this resort! Except the distance from the major areas and activities. But you can easily get to for a reasonable price with Bolt app. Customer Service superb! Maintenance of property is excellent. Its so big that you need a week to see everything, lol. Complimentary Trolly service around the property. Within walking distance of a few stores, souvenir spots, massages, and local food options. It has a waterpark, dining options, a small market, spa services, and buffet style options. I wish it was more options for breakfast. Would highly recommend, great value, and worth booking.
Stayed 3 nights in Nov 2024

10/10 Excellent

Venura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Child safe environment with fun activities like the water park which we enjoyed a lot. Spread across a large area, relaxing quiet hotel to enjoy. Rooms are spacious Some improvements: Hotel never replies to Expedia messages. Our toilet started spreading some gas regardless how many times housekeeping cleans it.
Stayed 4 nights in Nov 2024

6/10 Okay

Lonnie

Travelled with family
Liked: Staff & service, amenities
Fun atmosphere. Room was spacious and bed was comfortable, but smelled very badly.
Stayed 1 night in Nov 2024