This hotel is pretty far north of everything in Patong. If you don’t know how to ride motorbike or get a rental car, your going to pay a lot to get mostly anywhere. I think I may have been the only guest there. Staff leaves the front desk around 9pm. They leave a sign with a local number to call if assistance is needed for checkin or checkout. Front door locks to hotel, your given key card access, but the hotel is otherwise unsecured. No elevator, had to walk 4 flights of stairs to get to my room. The room was sufficient, but the bathroom was a bit out of date. No place for hygiene items by sink or elsewhere. Shower leaked water behind old glass circular doors. The balcony was a nice add-on, the comfort level was ok. My bed had stains on the blankets, but it is what it is. When staff were there, they were helpful, though they spoke little English. I checked out 4 days early to catch a different flight and was refused a refund.