Compass Hotel by Margaritaville

3.0 star property

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Photo gallery for Compass Hotel by Margaritaville

In-room safe, blackout curtains, iron/ironing board, free WiFi
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
In-room safe, blackout curtains, iron/ironing board, free WiFi
Lobby
Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Housekeeping

Explore the area

Map
125 Music Mountain Drive, Pigeon Forge, TN, 37863
  • Titanic Museum
    ‪15 min walk‬
  • LeConte Center at Pigeon Forge
    ‪3 min drive‬
  • Island at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪54 min drive‬

Room options

Suite, 1 Bedroom (King)

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Standard Room, 1 King Bed (ADA)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Mobility Accessible (King)

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Standard Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed with Sofa bed (ADA)

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (ADA)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Mobility Accessible (Queen)

  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Suite, 1 Bedroom (Queen)

  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Compass Hotel by Margaritaville

Hotel with free breakfast, near Island at Pigeon Forge
Along with an indoor pool, this hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a lazy river and a 24-hour business centre are on-site.
Compass Hotel by Margaritaville offers 162 accommodations with a safe and a hairdryer. Rooms open to furnished balconies. This accommodation offers separate dining areas. This Pigeon Forge hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).

Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a lazy river.
During your stay at Compass Hotel by Margaritaville, you're just a quick walk from Grand Majestic Theater. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Splash around at the lazy river or swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute drive from Island at Pigeon Forge and a few minutes from Titanic Museum
  • Dogs welcome for a fee (restrictions apply)
Compass Hotel by Margaritaville offers its guests a seasonal outdoor pool, an indoor pool, a lazy river, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A terrace, a vending machine, and gift shops/newsstands are also featured at Compass Hotel by Margaritaville. Self parking is free.

Smoking is allowed in designated areas at this 3-star Pigeon Forge hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
5 o'Clock Somewhere Grill – This restaurant serves lunch and dinner. A children's menu is available. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Valet parking on site (USD 15 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 5 o'Clock Somewhere Grill

Things to do

  • Hot tub
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Seasonal outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (76 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service
  • Mini-fridge
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 1 per accommodation, per stay
  • Resort fee: USD 18.46 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 15.00 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 April and close on 01 November.
  • Pool access available from 8:00 AM to 10:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Compass By Margaritaville
Compass Hotel by Margaritaville Hotel
Compass Hotel by Margaritaville Pigeon Forge
Compass Hotel by Margaritaville Hotel Pigeon Forge

Compass Hotel by Margaritaville Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 657 out of 738 reviews
Rating 8 - Good. 58 out of 738 reviews
Rating 6 - Okay. 13 out of 738 reviews
Rating 4 - Poor. 7 out of 738 reviews
Rating 2 - Terrible. 3 out of 738 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome facility. Will stay here in the fiture
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Stayed 3 nights in Dec 2024

10/10 Excellent

Davi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Emily

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself had nice decor and was very clean and new-feeling. The staff onsite was friendly and helpful. I searched for pet-friendly properties on Expedia, but I don't think there is an easy way to actually book a pet friendly room on this platform. I had to call the hotel directly to ensure a pet friendly booking. Please be aware that although Compass is pet friendly, they charge $100 non refundable PER dog, so when I brought my two pups thinking it would be more streamlined than lining up a petsitter, it ended up costing me over 3x as much to have them there for a one night stay. I wouldn't protest that too much except for the fact that there is no designated potty area and the only grass on the property is directly in front of the building, and in the mornings everyone in the dining area having breakfast has a widescreen view of your dogs pooping. When I tried to take them more around the edges of the property, I was met with layers and layers of embedded garbage on every property line, which I found pretty offputting. If I had reason to go back to the area, I would probably stay again but never again with the dogs.
Stayed 1 night in Jan 2025

6/10 Okay

logan

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Wouldn’t recommend to my ex.
The hotel is beautiful the amenities were top tier however we won’t be back because our first stay was so bad. First as soon as we got there we were greeted by the most hateful check in I think I’ve ever done. We didn’t arrive until 9 and she was mad we were checking in. “Late” I wasn’t aware we had to be checked in by a certain time. We had just traveled 6 hours with 7 kids. Then she had an issue with my daughters service dog (a doodle) when the hotel was supposed to be “dog friendly” making the comment “ the dog should be fully trained so I shouldn’t have any problems with the dog and staff” I was so upset after we finally got checked in we didn’t even enjoy our stay and kicked off our week long vacation to a rough start. We were not told about any of the amenities including breakfast. It was just overall an experience you would expect from a much lower quality hotel not one like this.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub access
Seemed to have a new policy of closing the hot tub if temperature dropped below 34 degrees.
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephen

Stayed 2 nights in Jan 2025

10/10 Excellent

sughey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Everything was very clean, the facilities were very nice and comfortable. The breakfast they offer is quite complete. I would have liked a more complete room service than just collecting trash, but I was very satisfied with my stay at that hotel! I would recommend it 100%
Stayed 3 nights in Jan 2025

10/10 Excellent

Cassandra

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was the best. Wish the jacuzzi was open but my daughter had a blast at the indoor slide and pool
Stayed 3 nights in Jan 2025

10/10 Excellent

Kelsey

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with our stay! The room was clean and spacious! We booked at a very reasonable rate and were pleased with the accommodations—we would definitely stay here again!
Stayed 1 night in Jan 2025

10/10 Excellent

Yrlandia

Stayed 4 nights in Dec 2024

10/10 Excellent

LaTonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Hilton

Stayed 1 night in Jan 2025

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible
From the valet to the checkout we were so pleased with everything. The indoor pool for the kids was incredible and a lifesaver in the freezing rain. The rooms were new and just like the pictures. The breakfast selection was great. Sam in the bar was very friendly and we stayed longer and bought more because she was so pleasant.
Stayed 1 night in Jan 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient to shopping and restaurants. Nice pools and outdoor area, clean, cheerful room and hotel. Already planning a spring/summer stay here at the Compass! :)
Stayed 1 night in Jan 2025

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay! Very clean and close to everything. Only thing I can complain about was the pillows but that’s my opinion because everybody likes different pillows, I should have brought my own! Highly recommend.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great friendly staff very clean breakfast was really good with lots of choices. Only thing is valet parking was taking up all the close spaces so there was a bit of a walk to the parking lot. We will be back to this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Melrose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Beautiful place, very nice staff, rooms are great. The lobby was beautiful to take pictures
Stayed 1 night in Jan 2025

10/10 Excellent

Thalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

KENNETH D.

Liked: Cleanliness, staff & service, property conditions & facilities
The regular parking was too far away in the back. For an elderly couple, this was not the best situation. The room next door with the adjuring rooms was noisy, you could hear everything in the room next door. Next time would request a room without the adjuring door between rooms. The breakfast was great. The indoor is not very deep at all. No indoor hot tub.
Stayed 3 nights in Jan 2025

8/10 Good

Carol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very convenient to activities, shopping venues and restaurants. Delicious breakfast buffet but could use variety when staying for multiple nights. I was disappointed that hot water for tea/coffee was not available in the lobby during the day. Game room and amenities were great. Did not use any pool but indoor and outdoor pool areas available. Housekeeping needs a lot of work. Once, left our door unlocked. Other 2 nights did not even visit to take trash out or leave towels until we brought it to the attention of guest services. Overall, an 8 of 10.
Stayed 5 nights in Dec 2024

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Todo me gustó estuvo excelente
Stayed 1 night in Jan 2025

10/10 Excellent

Yrlandia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
Amazing Hotel 🏨 Breakfast is Delicious and Wonderful Customer Service. Rooms are very comfortable and spacious!! Super Clean Hotel.. We will be back!!
Stayed 1 night in Jan 2025

8/10 Good

Lois

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Claudia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024