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Grand Smokies Resort Lodge

2.5 star property

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Photo gallery for Grand Smokies Resort Lodge

Indoor pool
Lobby sitting area
Queen Kitchen Fireplace | Iron/ironing board, free WiFi
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
2385 Parkway, Pigeon Forge, TN, 37863
  • Hollywood Wax Museum
    ‪3 min walk‬
  • Christmas Place
    ‪7 min walk‬
  • Country Tonite Theatre
    ‪7 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪13 min drive‬

Room options

View all photos for Double Queen Suite

Double Queen Suite | Iron/ironing board, free WiFi

Double Queen Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

Queen Kitchen Fireplace | Iron/ironing board, free WiFi

Queen Kitchen Fireplace

  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

King, Jetted Spa Tub, Suite | Iron/ironing board, free WiFi

King, Jetted Spa Tub, Suite

  • Sleeps 3
  • 1 King Bed

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The price is €73
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includes taxes & fees
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About this property

Grand Smokies Resort Lodge

Pet-friendly hotel connected to the convention centre in Pigeon Forge with free parking
This hotel features an indoor pool, a restaurant and a children's pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a fireplace at reception are on-site. Change of towels is available on request
Grand Smokies Resort Lodge offers 160 air-conditioned accommodations with a hairdryer and an iron/ironing board. Cable televisions are provided. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and change of towels can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide.
With your stay at Grand Smokies Resort Lodge, you're connected to the convention centre and just a quick walk from Hollywood Wax Museum. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the buffet restaurant
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include 3 meeting rooms, a gift shop and a lift
  • 11 minutes by foot from Titanic Museum and a 3-minute drive from Island at Pigeon Forge
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. Public spaces have free WiFi. Grand Smokies Resort Lodge offers its guests a kids' pool, a waterslide, and an indoor pool. There are 3 meeting rooms available. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at Grand Smokies Resort Lodge. Self parking is free.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

Wood Grill Buffet – On-site buffet restaurant.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Wood Grill Buffet

Things to do

  • Children's pool
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per day
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to midnight
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Grand Smokies Resort Lodge Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 252 out of 509 reviews
Rating 8 - Good. 121 out of 509 reviews
Rating 6 - Okay. 75 out of 509 reviews
Rating 4 - Poor. 39 out of 509 reviews
Rating 2 - Terrible. 22 out of 509 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Stayed 3 nights in Oct 2024

10/10 Excellent

Cintia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Cheryl

Stayed 5 nights in Oct 2024

2/10 Terrible

Malory

Stayed 3 nights in Oct 2024

4/10 Poor

Angela

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The mattress where very uncomfortable and the metal frame was very noisy to sleep on.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jason

Stayed 1 night in Oct 2024

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service
The desk staff were fantastic
Stayed 5 nights in Oct 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for money
Nice hotel for the money.
Stayed 4 nights in Oct 2024

4/10 Poor

Steven, Mount Holly

Stayed 2 nights in Oct 2024

10/10 Excellent

ali

Stayed 3 nights in Oct 2024

6/10 Okay

Yong

Travelled with family
Liked: Cleanliness
The front desk service was good, but the cashier in wood grill for breakfast, the black curly hair lady, wasn't giving a service attitude. Even we are a few minutes late, she can tell us in a nicer way instead of a cold face, that's not an attitude as a customer expecting.
Stayed 1 night in Oct 2024

10/10 Excellent

Kansada, Phelps

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice affordable hotel in the center of Pigeon Forge! Walking distance to many attractions. Highly recommend for family’s!
Stayed 3 nights in Oct 2024

6/10 Okay

Salvatore, Sugarloaf

Stayed 3 nights in Oct 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, amenities
No quiet time and kids messing with machines so they don’t work. Running up and down halls with no parents. Every time someone was on the elevator it made a sound that woke me everytime.
Stayed 4 nights in Oct 2024

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, full kitchen, large room, great breakfast. great price.
Stayed 3 nights in Oct 2024

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Rebecca

Travelled with family
Disliked: Cleanliness
The rugs in the hall and in the room are so stained! The coffee maker in the room was dirty with mold growing near the handle. The "fireplace" is merely for ambiance....it gives no heat. The bed had one thin blanket.....roughest blanket I have ever felt and there were cuts in it. I was going downstairs to meet a delivery and noticed rice spilled in the hall. I stopped by and told the front desk staff. They said they would send someone up to clean it but the next morning when we went to breakfast it was still there!!! This could be very nice with some TLC and some cleaning.
Stayed 3 nights in Oct 2024

6/10 Okay

Tom

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Jack G

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It was adequate for one night stay
Stayed 3 nights in Oct 2024

8/10 Good

Amanda

Stayed 2 nights in Oct 2024