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Howard Johnson by Wyndham Pigeon Forge

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Howard Johnson by Wyndham Pigeon Forge

Waterslide
Exterior
Lobby
Jetted bathtub
Property amenity

Reviews

4.8 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
2162 Parkway, Pigeon Forge, TN, 37863
  • Titanic Museum
    4 min walk
  • Hollywood Wax Museum
    4 min walk
  • Country Tonite Theatre
    6 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    13 min drive

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Studio Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio Suite, 1 King Bed, Non Smoking

Deluxe Studio Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

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Front of property

Park Tower Inn

Pool
Hot tub
Parking included
Free WiFi
3.1 out of 5, (1221)
The price is €50
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Park Tower Inn

About this property

Howard Johnson by Wyndham Pigeon Forge

Family-friendly hotel with free breakfast and 24-hour business centre
This smoke-free hotel features an indoor pool, a 24-hour business centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a children's pool are on-site.
Howard Johnson by Wyndham Pigeon Forge offers 63 accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide.
During your stay at Howard Johnson by Wyndham Pigeon Forge, you're just a quick walk from Titanic Museum. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Splash around at the waterslide or swim in the indoor and seasonal outdoor pools
  • Amenities include a 24-hour business centre, laundry facilities and a terrace
  • Just a 4-minute walk from Titanic Museum and a 3-minute drive from Island at Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge offers its guests a seasonal outdoor pool, a kids' pool, a waterslide, and an indoor pool. WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A terrace, a vending machine, and a picnic area are also featured at the family-friendly Howard Johnson by Wyndham Pigeon Forge. Limited free parking is available on a first-come, first-served basis.

This Pigeon Forge hotel is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Indoor pool
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 26 September to 17 April:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 3 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 11:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Howard Johnson Pigeon Forge Hotel
Quality Inn Parkway Pigeon Forge
Quality Parkway
Quality Parkway Pigeon Forge
Howard Johnson Wyndham Pigeon Forge Hotel
Howard Johnson Wyndham Pigeon Forge
Howard Johnson Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel
Howard Johnson by Wyndham Pigeon Forge Pigeon Forge
Howard Johnson by Wyndham Pigeon Forge Hotel Pigeon Forge

Howard Johnson by Wyndham Pigeon Forge Reviews

Reviews

4.8
Rating 10 - Excellent. 139 out of 1006 reviews" "
Rating 8 - Good. 128 out of 1006 reviews" "
Rating 6 - Okay. 141 out of 1006 reviews" "
Rating 4 - Poor. 178 out of 1006 reviews" "
Rating 2 - Terrible. 420 out of 1006 reviews" "

4.8/10

Cleanliness

5.4/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get the room I paid for and booked because they were “overbooked”. Lady at the front desk was rude . The room I was given was nasty, even had urine left in the toilet. No towels, water stains on ceiling & it was falling apart. They refused a refund. But I did not stay at this poor excuse of a hotel. Ended up losing money. They are committing fraud. Pictures online are misleading and have to be old.
Stayed 1 night in Sep 2024

2/10 Terrible

Landon

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that we stayed in was not clean. The light inside the bathroom flickered the whole time the light was on. Half of the lights over the mirror were out. We had no towels, no washcloths, no hand towels, and no trash can in the room upon arrival. When I asked for towels, we were given two towels and one hand towel. Still no wash clothes. It’s the worst experience I’ve had at a Smokey Mountain hotel/motel.
Stayed 3 nights in Sep 2024

2/10 Terrible

Terry

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing here to like, a total disappointment. We had no towels, dirty linen, and front desk was rude and they refused to give us towels, and even told my fiancee we could just leave. Im still trying to get a refund from this dump
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Completely gross. Mold everywhere. Baby roaches in the bathroom. Dead roach on the towels in bathrooms. Place needs shut down and tore down.
Stayed 1 night in Sep 2024

2/10 Terrible

Leesa

Travelled with family
Disliked: Amenities
Do NOT stay at this place, it is NASTY AND DISGUSTING!!! They don’t even deserve a one star. The manager is HORRIBLE to work with, she has NO customer service because I e sent emails and called and she hasn’t even responded back to any of those. I think the health department needs to go in and shut them down!
Stayed 4 nights in Sep 2024

4/10 Poor

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Mary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filthy, beds clothes were disgusting the tub was nasty and covered in hair no towels or wash cloths staff wouldn’t talk nor make eye contact and sent me to grab towels from the laundry myself
Stayed 2 nights in Sep 2024

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my room wasnt clean the hold time we were there
Stayed 5 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
July 2024
The pool was unclean, and I encountered difficulties obtaining assistance from the front desk. Unfortunately, our room contained live bed bugs and visible stains on the mattress. The floor appeared neglected, with an apparent lack of mopping for months. Furthermore, the refrigerator was non-functional, requiring relocation from an upstairs room. Check-in and room settlement took nearly an hour. Based on this experience, I would advise against staying here.
Stayed 5 nights in Jul 2024

2/10 Terrible

Becki

Stayed 2 nights in Sep 2024

2/10 Terrible

Tabatha

Disliked: Cleanliness, staff & service, property conditions & facilities
the rooms was covered in mold on the ceilings not to mention the dopr wqs ipen bugs were flying in it and lights were on the bed was laid on wronkly sheets and smelled like a cigarette! Not sure if staff was using that room to hang out in bit my son has asthma it wasnt even an option and when i complained she was on her phone looking down wouls t give me respect look at me wnd say i apologize i got were booked dont know what to yell ya cant change ur room. I left will never be back
Stayed 1 night in Sep 2024

2/10 Terrible

bruce

Disliked: Cleanliness, staff & service, property conditions & facilities
No continental breakfast as advertised, no maid service, office closed most of the time, place was filthy, game room no games filled with junk, pool area disgusting stayed 3 days could not get in the office at all our room key was left in the mailbox mold in bathroom, the lot area had garbage everywhere beer cans all thru the bushes elevator,ice machine, all broken
Stayed 3 nights in Sep 2024

2/10 Terrible

Ceretia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WANT NEVER STAY HERE AGAIN
AS WE WERE GOING TO OUR ROOM THERE WAS TRASH ON THE STAIRES CIG BUTTS, PAPER, DRINK BOTTLES ETC. WHEN WE GOT IN THE ROOM THE BATHROOM WAS COVERED IN BLACK MOLD GROWING ON THE WALLS OF THE SHOWER AND ON THE SHOWER HEAD THE FAUSLET. WAS NOT WASH CLOTHES NO COFFEE MAKER AND NO BREAKFAST
Stayed 2 nights in Sep 2024

2/10 Terrible

Amber, Speedwell

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the beginning this was a bad experience. Checking in the staff at front desk was rude. The room was absolutely nasty. No towels, no blankets, the room smelled so bad. The beds were dirty & stained. The refrigerator had meat packs and other items from previous guests. There was no continental breakfast like promised. The gym was inaccessible & so was the indoor pool. We will never stay here or for that matter any other property owned by Wyndham just because of this experience.
Stayed 1 night in Sep 2024

6/10 Okay

Keita

Disliked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Sep 2024

4/10 Poor

William

Travelled with family
Garbage at door used shampoo and conditioner bottles and soap in bathtub pee all over toilet seat locks on door missing
Stayed 1 night in Sep 2024

10/10 Excellent

Dimagio

Stayed 1 night in Sep 2024

6/10 Okay

Charlene

Disliked: Staff & service
Front desk people are rude
Stayed 1 night in Aug 2024

2/10 Terrible

Hannah

Disliked: Cleanliness, staff & service, property conditions & facilities
No toilet paper. No towels. Beds hadn’t been changed. Hair in bathroom sink.
Stayed 1 night in Sep 2024

4/10 Poor

Teri Lyn

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No towels Dirty Noisy No breakfast Fitness area closed Pool disgusting TV inoperative Bad smell Office was closed in the morning during breakfast and no breakfast served
Stayed 1 night in Sep 2024

2/10 Terrible

Dalton

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It says it has breakfast they don’t and say they haven’t in a long time.they said online that they had cribs and I even called before two different times and couldn’t ever get anyone to answer and had to wait 30min to check in because there wasn’t anyone at the front desk. And they also didn’t have hot water one night the pool was green with trash all in it worst hotel and trip I have ever had
Stayed 3 nights in Aug 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay at this location. Wyndham needs to take their name off this building. Staff was completely unhelpful. Never there. They put a note on the lobby door In case of emergency call and then locked the lobby door. Room was very dirty, bathroom moldy with bugs in the bathtub and water stopped working, pool was green. There was no towels anywhere. In the morning, there was no breakfast and lobby door was still locked. Elevator was out of order so we had to carry our bags up The stairs for three floors . Property was very neglected, broken cement, broken windows. It totally seemed like something out of a movie. It was so awful. Absolutely nothing like what the Expedia picture showed. We canceled our reservation and went to a different hotel for the remainder our vacation
Stayed 3 nights in Aug 2024

2/10 Terrible

Imelda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service, room smell bad, AC was not working on my room they didn’t offer me a different room the guy at the front desk had a bad attitude and just gave me a receipt of refund that it’s still not back on my credit card. Don’t stay here it’s not worth it.
Stayed 4 nights in Aug 2024

2/10 Terrible

Kathy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our stay ruined this hotel for us. The front desk clerk when we checked in barely acknowledged us. She was on the phone the entire time on a personal call. Then, she double charged me, and I'm still dealing with that issue. There were zero towels in the room and when I went to the front desk to ask for some, I was informed that wasn't any. I later saw the bathtub was dirty and didn't even want to shower anyway. The bed was broken down on one side. And the next morning, not just one, but TWO roaches crawled out from under the chair! The floor was dirty and in need of a good mopping. Very bad experience here. Will never stay here again.
Stayed 1 night in Sep 2024