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The Ramsey Hotel & Convention Center

3.0 star property

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Photo gallery for The Ramsey Hotel & Convention Center

Indoor pool
Interior entrance
Bar (on property)
Exterior
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3230 Parkway, Pigeon Forge, TN, 37868
  • LeConte Center at Pigeon Forge
    ‪16 min walk‬
  • Dolly Parton's Stampede Dinner Attraction
    ‪2 min drive‬
  • Island at Pigeon Forge
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

View all photos for Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Deluxe King with Sleeper Sofa

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

King Bed Mini-Suite with Jacuzzi & Fireplace

  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Two Bedroom Family Suite

  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Superior King with Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Superior King with Sleeper Sofa

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Single Room, 1 Bedroom, Roll-in Shower, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Choice Queen with Wet Bar & Sleeper Sofa

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.9 out of 5, Exceptional, (880)
The price is €158
for 1 room
includes taxes & fees
20 May - 21 May
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About this property

The Ramsey Hotel & Convention Center

Pet-friendly hotel connected to the convention centre in Pigeon Forge with free breakfast
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a conference centre, a coffee shop/cafe and Access to hot tub are on-site. Housekeeping is available on request.
The Ramsey Hotel & Convention Center offers 206 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium cable televisions are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at The Ramsey Hotel & Convention Center. During your stay, you'll be connected to the convention centre and just a quick walk from Xtreme Racing Center. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Dolly Parton's Stampede Dinner Attraction and a few minutes from LeConte Center at Pigeon Forge
  • Dogs welcome for a fee (restrictions apply)
The Ramsey Hotel & Convention Center offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 6 meeting rooms. Event space at this hotel measures 18801 square feet (1747 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly The Ramsey Hotel & Convention Center. Limited free parking is available on a first-come, first-served basis. A complete renovation of The Ramsey Hotel & Convention Center was completed in February 2024.

This Pigeon Forge hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (18,801 square foot of space)

Outdoors

  • Firepit
  • In a nature reserve
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests with vehicles towing a caravan must contact the property in advance. Parking for vehicles with caravans is limited to 1 space per room, and caravans cannot exceed 24 feet (7.3 metres) in length. There is a fee of USD 75 (tax not included) for caravan parking. Due to any extenuating circumstances at the time of your stay, caravan parking may be subject to availability.

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access is available 24 hours a day.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

The Ramsey Hotel & Convention Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 606 out of 1132 reviews
Rating 8 - Good. 256 out of 1132 reviews
Rating 6 - Okay. 141 out of 1132 reviews
Rating 4 - Poor. 65 out of 1132 reviews
Rating 2 - Terrible. 64 out of 1132 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Blake

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Jennie

Travelled with partner
Liked: Amenities, property conditions & facilities
The hotel was very nice and clean and the rooms were clean. The staff was polite and helpful. While the breakfast buffet looked very impressive, the hot foods were mostly lukewarm. The waffles tasted like plastic and after trying one bite I threw it away. I noticed that there were very few people who were making them We had to wait on bowls and more food most every morning. However, it was very busy and I only saw one staff person from the kitchen. We will probably stay there again.
Stayed 3 nights in Jan 2025

8/10 Good

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall Good

The hotel is clean, which is a huge plus for any hotel. However, the doors were very thin and people were loudly talking in the hallway all night. The pool was also filled with wild children, so not ideal for anyone without children who would like to use the pool. Overall it was good, but not a luxury hotel per say.
Stayed 1 night in Jan 2025

6/10 Okay

Gerry

Liked: Cleanliness, staff & service, room comfort

Wilderness Wildlife Werk

Room was nice n updated. Sink was kinda slow to drain. Coffee maker didn’t work. They are working on updating rooms, so there was noise during day. One of the workers was laying in floor of hallway taking a break! Breakfast food wasn’t hot. But overall we enjoyed it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Wallean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very restful after a busy day
Stayed 4 nights in Jan 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The room had a jacuzzi in it which I personally appreciated. The pool is open 24 hours which is hard to find and they had movies and popcorn in the evenings in the pool room. However the lighting prevented you from seeing the screen very well. Overall, we had a wonderful stay. The staff was quick to bring extra pillows/blankets. Overall I liked the hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lydia

Stayed 1 night in Jan 2025

10/10 Excellent

Dominick

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining services, staff, and the pool were unforgettable ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Jan 2025

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, staff & service

They don't want your busines if you use hotels.com

The room was an average hotel room, indoor pool and free popcorn was great but, thats about all the good things. I booked through hotels.com and was able to reschedule my stay due to getting sick the week we were suppose to leave everything was fine with hotels.com but when i showed up to check in the hotel staff told me they do not have my room and they did not want to help me they told me i would have to just call hotels.com myself and figure it out. So i called and was able to speek with a nice lady and she put me on hold and called the hotel and after about 10 minutes the staff told me it was all fixed and allowed me to check in they did not apologize then I specifically asked them about the check in and check out dates to make sure it was all correct they told me it was correct. I went on with my vacation then the day before my check out date I was out having a nice time with my family and I got a call from the hotel manager telling me I need to come get my stuff out of my room because I need to check out. So I told her I was not supposed to check out until the next day and I paid up to the next day and that everything is correct with hotels.com and I already been through this and was told it was all fixed. She told me she didnt know who told me it was fixed because it was not, so I told her I'd call hotels.com again and have them call the hotel myself since they just refuse to even try to figure out anything and again it was the hotels system just like it was before.
Stayed 4 nights in Jan 2025

8/10 Good

Becky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Johnathan

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Johnathan

Stayed 1 night in Jan 2025

6/10 Okay

Julie

Stayed 2 nights in Dec 2024

6/10 Okay

Rufus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself and staff are very nice. The free breakfast was excellent. Unfortunately, their policies on pets led to there being a dog directly across the hall from us that barked a lot. Additionally, you can hear every sound in the halls, from people talking normally, to people running, knocking on doors, and doors closing. Interestingly, we did not hear any room noises except the barking dog. This was one of the noisiest places I have ever stayed due to the hallway noises, especially late at night. It’s not that the guests were out of line as much as it seems to be a poor design or poor quality of door. Everything else was very nice.
Stayed 2 nights in Jan 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about it. The sktaff was very professional and eager to help
Stayed 3 nights in Jan 2025

6/10 Okay

Cheri

Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2024

2/10 Terrible

Pedro

Travelled with family
Disliked: Cleanliness
Stayed 5 nights in Dec 2024

10/10 Excellent

zizipizga

Stayed 2 nights in Dec 2024

10/10 Excellent

MIKE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay and great price for the area.

6/10 Okay

Francisco

Liked: Staff & service
In need of some remodeling. Out of bodywash soap and conditioner in my room. It was never delivered. Had to go to the front desk. Staff was pleasant
Stayed 2 nights in Dec 2024

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness

Ok

Check in is diff than most hotels. They don’t start cleaning the rooms until 4pm. They say check in is at 4pm but be aware it is closer to 5:30 or 6. We sat in the parking lot for an hour and a half waiting. A car ran into the hotel so that was some excitement. They do popcorn and a movie which is a nice feature except both times we went for popcorn it was burnt. The pool is really busy. There were 12 people in the hot tub. Not sure the age for the hot tub but kids under 10 were in it. Indoor pool was open and it is very cold still in Dec. Our room was clean but one bed did not have a fitted sheet. The breakfast buffet is decent. I have been to hotels with way more but it did the job of feeding us. No bacon or sausage but they had country ham. We would stay again since the room was clean and it is right off the strip and they do accept dogs and you can leave them in the room when you go out which is rare.
Stayed 1 night in Dec 2024

2/10 Terrible

Levi

Liked: Cleanliness
Stayed 2 nights in Dec 2024

2/10 Terrible

karlis

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay.

Breakfast was the highlight. We had two closeby rooms but they moved one of them to a different floor so that was not so good. An indoor pool saved the day in winter though it is rather cold. Pigeon Forge is a really good place to stay close to Gatlinburg without the overprices of Gatlinburg and with many more choices for dining, shopping and entertainment.
Stayed 3 nights in Dec 2024