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CALIXTA Hotel

3.5 star property

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Photo gallery for CALIXTA Hotel

Outdoor pool
In-room safe, blackout curtains, soundproofing, iron/ironing board
Restaurant
Lobby
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
Avenida 10, Calle 14 Nte, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪7 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪14 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪277 min drive‬

Room options

View all photos for Loft

In-room safe, blackout curtains, soundproofing, iron/ironing board

Loft

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Single Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Single Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

In-room safe, blackout curtains, soundproofing, iron/ironing board

Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | In-room safe, blackout curtains, soundproofing, iron/ironing board

Classic Room

  • Sleeps 2
  • 1 Queen Bed

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4.0 out of 5, Very good, (1194)
The price is €82
for 1 room
includes taxes & fees
13 Apr - 14 Apr
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About this property

CALIXTA Hotel

Hotel with a rooftop terrace, steps from Quinta Avenida
Along with an outdoor pool, this smoke-free hotel has a rooftop terrace and concierge services. WiFi in public areas is free. Other amenities include tour/ticket assistance. Housekeeping is available on request.
CALIXTA Hotel offers 31 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 43-cm LED televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at CALIXTA Hotel. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a rooftop terrace.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Quinta Avenida and 7 minutes on foot from Playa del Carmen Main Beach
  • Dogs welcome for a fee
As a guest of CALIXTA Hotel, you'll find an outdoor pool, a rooftop terrace, and tour/ticket assistance. Public spaces have free WiFi. CALIXTA Hotel also features concierge services and a lift.

This 3.5-star Playa del Carmen hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift (122 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-cm LED TV with cable channels

More

  • Air conditioning
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property's front desk is open during the following times:
  • Monday - Sunday: 9:00 AM - 5:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

CALIXTA Hotel Hotel
KAYAK Sol Playa del Carmen
CALIXTA Hotel Playa del Carmen
CALIXTA Hotel Hotel Playa del Carmen

CALIXTA Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 166 out of 275 reviews
Rating 8 - Good. 67 out of 275 reviews
Rating 6 - Okay. 21 out of 275 reviews
Rating 4 - Poor. 15 out of 275 reviews
Rating 2 - Terrible. 6 out of 275 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luca

Stayed 2 nights in Dec 2024

10/10 Excellent

Vicente Soto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Martha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Nidia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Christian

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
There is no staff after 5pm, so the lobby is empty and no real security. Anyone could walk into the hotel and no filter to stop non guests. It was ok for a couple of nights.
Stayed 3 nights in Nov 2024

8/10 Good

Werner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Jessi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at Calixta! As others have mentioned, the included breakfast is pretty lacklustre but the fruit was fresh and delicious and the staff were lovely. The additional charge breakfast was great and is pretty affordable. My partner and I shared an order whenever we opted to buy breakfast as the portions are very fair. Check in was easy despite us arriving during an unstaffed hour. desk staff were lovely. Room was clean, air conditioning was great. Shower leaked and the water pressure was lacking but the water got nice and hot. Our balcony was very private! Pool was great and cleaned daily, however as others have mentioned, the pool AREA is not great. Ignore the photos with the chairs, it's just cushions on the ground that are in semi rough shape. Pool towels were usually available in the breakfast room. Area was super walkable. Construction happening on buildings next door but wasn't an issue at night. Street noise was pretty loud on some nights, not ideal for light sleepers. Noise machine was provided in the room. Overall, we thought this place was pretty solid!
Stayed 8 nights in Nov 2024

2/10 Terrible

Cindy

Disliked: Cleanliness, staff & service
First of all ... got to hotel and i was hot humid and extremely tired sent to the wrong room guest were already staying . Then tne key entry dodnt work so i was moved to another room after repeatly going back to front desk for new entry and frint desk assistance . I was so tired & when i was finally settled into my new room i had no key pass so i was stuck in hotel room all night no food and no way to leave my hotel or door be left open . And i was new to area in mexico and was very anxious to leave my luggage left una tennded so i went to bed hungry . By 3 am i snuck down to front desk and told night manager he yelked at me rold me to go back to my room . @ this point i was upset and hungry . By morning front desk was able to give me an actual key card so i was able to go get breakfast and secure my hotel room When i went for breakfast the initialy said it was free and it wasnt they wanted more money for the eggs for breakfast . 65 more pecos . Tou only get fruit and toast . For free All ways to upsale at this hotel . And when u complain they yell at you to stip talking about it and to move away from the breakfast bar and sit down . Horrible experience . Thete was also no hot water in hotel room just that cool cold water . But its a rain shower . Walls are gross in hotel room and trash left for day around rooftop pool . I had to use my own hand wipes to clean surfaces. It felt like a hostal hotel at this location . Lots of police at night and loud speakers and traffic .
Stayed 7 nights in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Playa del Carmen
Lovely comfortable hotel well positioned in the centre of Play Del Carmen. Staff were really friendly and ever so helpful. They really went the extra mile to help my brother when his wheelchair broke. Nice breakfast and kids loved the pool.
Stayed 6 nights in Oct 2024

10/10 Excellent

Damien

Travelled with family
Liked: Cleanliness, staff & service
We enjoyed our stay. Can get a little noisy staff are very friendly and helpful
Stayed 5 nights in Oct 2024

10/10 Excellent

Edwin

Liked: Staff & service, property conditions & facilities
💯 recommended 👌
Stayed 2 nights in Oct 2024

10/10 Excellent

Miguel Angel

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Excelente hotel, volvería en un proximo viaje !!
Falto mayor limpieza en nuestra habitación, pero el hotel es excelente, la atención de su personal en el Front Desk y en el Restaurante excedió nuestras expectativas. Mención a parte para el personal de la cocina, Jose Luis siempre fue muy atento cada vez que fuimos a desayunar.
Stayed 7 nights in Sep 2024

10/10 Excellent

janele

Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Julie

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Yehonatan

Stayed 3 nights in Aug 2024

8/10 Good

Amanda Cabello

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

6/10 Okay

Irene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with balcony. Thermostat in the room enabled us to change the temp to our preference. Lots of vegan/vegetarian restaurants within walking distance, and it’s very close to the beach, the ferry dock and the bus terminal. Rooftop pool is smaller than expected. The exhaust fan in the bathroom always turns on when the light for the toilet is on, so it’s noisy when we use the toilet at night. The free breakfast is below average: some fruit, toast, and a small omelette. We had it only once and skipped it the rest of the trip and opted to eat out instead. No microwave in the whole building.
Stayed 5 nights in Aug 2024

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location, easy to check in very clean. Nice people we are enjoyed the pool! Definitely coming back❤️From the US
Stayed 1 night in Aug 2024

8/10 Good

Dvora

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great Location, stuff are nice
Stayed 5 nights in Aug 2024

10/10 Excellent

Mario Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

8/10 Good

Cesar

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff members were amazing very nice and helpful
Stayed 4 nights in Jul 2024

10/10 Excellent

Keron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place,just noisy at night because of traffic and people on the street. They could also do better with the breakfast.
Stayed 7 nights in Jun 2024

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel are very friendly and caring.The breakfast was great. Our room was clean.We wished they had a humidifier and a fridge in the room and a laundry machine in the facility.Other than that, it was perfect for our family, and we want to come back again.
Stayed 7 nights in Jun 2024

10/10 Excellent

Nithin Kumar

Stayed 2 nights in Jun 2024

10/10 Excellent

Ruth

Stayed 1 night in Jun 2024