This hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
City Express Suites by Marriott Playa Del Carmen offers 56 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.
This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at City Express Suites by Marriott Playa Del Carmen, you'll be within walking distance of Quinta Avenida. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
Free full breakfast served daily
Free WiFi
Free self-parking
Take a swim in the outdoor pool
Amenities include a 24-hour business centre, a meeting room and convenience store
On-site recreation includes a gym
Just a 3-minute drive from Quinta Avenida and 8 minutes from Mamitas Beach
Free local-area shuttle service
City Express Suites by Marriott Playa Del Carmen offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. A free area shuttle within 10 kilometres is available. Barbecue grills, a vending machine, and coffee/tea in common area are also featured at the business-friendly City Express Suites by Marriott Playa Del Carmen. Self parking is free.
Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.
Guests are served a free full breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Free area shuttle up to 10 kilometres
Area shuttle
Free uncovered self parking on site
Wheelchair-accessible parking available
Food and drink
Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
Coffee and tea in common areas
Things to do
Billiards/pool table
Games
Gym
Outdoor pool
Family friendly
Free area shuttle
Grocery/convenience store
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Grocery/convenience store
Laundry facilities
Luggage storage
Vending machine
Water dispenser
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
24-hour business centre
Meeting room
Outdoors
Barbecue grill
Outdoor furniture
Pool loungers
Pool umbrellas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Blender
Coffee/tea maker
Cookware, dishware, and utensils
Full-sized refrigerator/freezer
Hob
Kitchen
Limited room service
Microwave
More
Air conditioning
Desk
Desk chair
Electrical adapters
Energy-saving switches in guestrooms
Iron/ironing board
Phone
Recycling
Safe
Separate sitting area
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 1 PM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Renovations and closures
The property will be renovating from 5 March 2025 to 15 March 2025 (completion date subject to change). The following areas are affected:
Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: MXN 33.94 per accommodation, per night
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
We should mention
Pool access available from 10:00 AM to 10:00 PM
Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
City Express Suites Playa Carmen Hotel
City Express Suites Playa Carmen Playa del Carmen
City Express Suites Playa Carmen
City Express Suites Carmen
City Suites Playa del Carmen
City Express Suites Playa del Carmen
City Express Suites by Marriott Playa Del Carmen Hotel
City Express Suites by Marriott Playa Del Carmen Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I booked a 1 king bed and they gave me 2 doubles and refused to change it
Tahnia
Stayed 1 night in Jul 2024
6/10 Okay
julio
Travelled with family and small children
2 Apr 2024
Liked: Cleanliness, amenities
The beds are very small and uncomfortable
julio
Stayed 1 night in Mar 2024
10/10 Excellent
Robert
1 Mar 2024
Fantastic!
The staff was so helpful and friendly… we felt right at home. The accommodations were immaculate and well cared for…the nearby Patisserie and restaurants were excellent.
Very clean room with kitchen. Not too small. Big fridge. All you need for cooking. Bed mattress hard, old pillows but clean.
Breakfast the same every day, could taste better.
Al lot of parking. Walking distance to shopping.
This was my second stay at City Suites. I chose it again, because the first time was so great. It is centrally located, easy to get to and has plenty of amenities. The staff are incredibly friendly and helpful. The rooms were comfortable and clean.
Very nice hotel, everything was great except location. But it was no problem. We can drive to central just 5 minutes to visit beach and back to quiet hotel for rest.
Room they gave us smelled badly and they wouldn’t change it until their maintenance guy looked at it. The maintenance guy couldn’t do anything but still the hotel didn’t agree to change the room easily. After some further discussions and visit to room by hotel staff, they gave us another room. At breakfast they had bread but wouldn’t put butter out and even upon requesting they give only 1 pcs. Hope the service can be improved at this hotel.
Aditya
6/10 Okay
AURORA
6 Dec 2022
AURORA
Stayed 1 night in Dec 2022
8/10 Good
Tania
Business traveller
15 Sept 2022
Liked: Cleanliness, staff & service, amenities
Hotel was good, only my room had a little bit of mold smell
Dirty dishes, uncomfortable kitchen, lack of tools for cooking.
The card doesn’t work to activate the elevator, broken washing machines, no offer of Suites has been accomplished
Away from the touristy noise. Dining options are available within the compound.
Loreto
Stayed 3 nights in Apr 2022
4/10 Poor
Hernan
Travelled with family
20 Apr 2022
Disliked: Staff & service, amenities
The staff seem not to care. There where two of us and they were aunable to leave two bath towels, one hand towel and a floor towel. There was one or two missing every day. The small vending area doesn't have WATER!, Sometimes they change linen, other times they didn't. The location is OK buy I would not go back to it. Whindham is around the corner, same location.