This aparthotel features an outdoor pool, a fitness centre and spa services. Additionally, a children's pool, concierge services and tour/ticket assistance are on-site. The apartment features free WiFi and a kitchen with a fridge, a microwave and a dishwasher. Amenities also include a laptop-compatible safe and a shower. Limited housekeeping is available.
Air-conditioned accommodation at this aparthotel offers laptop-compatible safes and a safe. Accommodation at this 3.5-star aparthotel has kitchens with fridges, microwaves, kitchenware and utensils and dishwashers.
Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on weekdays only.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at this aparthotel, you're just a quick walk from Quinta Avenida. Enjoy features like an outdoor pool, a gym and a round-trip airport shuttle (surcharge). The apartment offers free WiFi and a kitchen.
Air-conditioned apartment with kitchen, fridges and microwaves
Free WiFi
Take a swim in the outdoor pool
Services include a concierge and tour or ticket assistance
On-site recreation includes a gym and zip-lining
Steps from Quinta Avenida and 3 minutes on foot from Playa del Carmen Main Beach
Airport shuttle service available for a fee
El Faro 403 SURF offers its guests a kids' pool, an outdoor pool, and a fitness centre. Spa services, tour/ticket assistance, and concierge services are also featured at El Faro 403 SURF.
Smoking is allowed in designated areas at this 3.5-star Playa del Carmen aparthotel.
Languages
English, Italian, Spanish
Property amenities
Beach
Beach nearby
Pool/Spa
Massage
Outdoor pool
Spa services
Internet
Available in the apartment: Free WiFi
Parking and transport
No on-site parking available
Return airport shuttle (surcharge)
Family friendly
Children's pool
Travel cot
Kitchen
Cookware, dishware, and utensils
Dishwasher
Microwave
Refrigerator
Toaster
Bedrooms
Bedsheets provided
Bathroom
Shower
Towels provided
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair-accessible path to lift
Designated smoking areas
Services and conveniences
Concierge services
Housekeeping (weekdays only)
Laptop-compatible safe
Limited-hour front desk
Safe at front desk
Tour and ticket assistance
Things to do
Bicycle parking
Children's pool
Gym
Ziplining
Bicycle rentals nearby
Boat tours nearby
Ecotours nearby
Hiking/biking trails nearby
Sailing nearby
Snorkelling nearby
Spelunking nearby
Swimming nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Mosquito nets
General
Bicycle parking
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:30 AM - 8:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets and service animals are not allowed at El Faro 403 SURF
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A damage deposit of USD 200 will be collected before check-in.
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The front desk at this property is open daily from 8:30 AM - 8:30 PM. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
El Faro 403 SURF Aparthotel
El Faro 403 SURF Playa del Carmen
El Faro 403 SURF Aparthotel Playa del Carmen
El Faro 403 SURF Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This property was gorgeous and perfect if you want the space a hotel can not offer. We loved this place and would definitely go back. If you are into the night life it is the perfect location as you are walking distance to the bars, but if you are looking for a quiet night this might not be the best option because the music from the bars can be heard at a distance. Parking is not included, but is affordable and in a parking garage where your car is safe.
I visited this hotel when friends stayed there. The GIANT infinity pool overlooked the ocean and was sublime to swim and float in. It's so big you don't have to worry about swimmers into someone. The condo I stayed in was LUXURIOUS, with 2 full bathrooms.
Had an issue with air conditioner stopped working they changed our room right away and took care of the problem staff really nice and made our stay comfortable
Nice location and great pool but no restaurant on bar on premises. Lots of noise from nearby clubs but fairly soundproof inside. Great cooking facilities but no basic supplies like salt/pepper, oil, sugar etc. Comfortable bed and furnishings. Lots of day noise from pumper trucks etc. Not clear what cleaning policy was only got cleaned once on second day. One other day maid showed up at 9:30am but we were still in bed but never came back. Overall a great place.
Craig
Stayed 7 nights in Apr 2023
8/10 Good
steve
19 Jan 2023
Liked: Cleanliness
Nice place but the club noise was a downside.
This particular room unfortunately has a balcony facing directly towards the noise of the nightclubs making it completely unusable. Ruining the rest of the experience completely. Room was clean and nice. Pool etc was nice. 1 of the elevators was out for our entire stay. More of a nuisance than anything. Also the patio door latch was broken and every time we closed the front door it would pop open.
Family went for spring break, loved it and will be back! pool excellent! We had a wonderful stay with El Faro in Playa de Carmen. The staff and service was excellent, the views are dreamy and the location was great. We will definitely return.
Eduardo
Stayed 8 nights in Mar 2022
8/10 Good
sylma
Travelled with family
4 Mar 2022
Liked: Cleanliness, room comfort
Great unit well matained. Communications w manager was constant and clear. The building is well located by the beach and steps from all the clubs. Great security although to tough at times.
sylma
Stayed 4 nights in Nov 2021
10/10 Excellent
Rose
Travelled with family
29 Dec 2021
Liked: Cleanliness, room comfort
Great location on the beach and one block from 5th
Es un lindo condominio junto al mar y con una gran alberca
MARIBEL GARCIA
Stayed 3 nights in May 2024
10/10 Excellent
Sara
Travelled with family
9 Dec 2021
Liked: Cleanliness, room comfort
Perfect location just by the beach and very close to Quinta Avenida. Nice pool with a shallower part perfect for kids. Everything was clean. Drinking water was included. The only thing I can comment on was the air conditioner was a bit loud. Definitely recommend going there.