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Fiesta Inn Playa del Carmen

3.0 star property
VIP Access

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Photo gallery for Fiesta Inn Playa del Carmen

Room (Cool) | Property amenity
Breakfast, lunch, dinner served; international cuisine
Lobby
Outdoor pool
Breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Gym
  • Breakfast available
  • Pool

Explore the area

Map
Avenida 10 Esq. Con Calle 26, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪7 min walk‬
  • Playa del Carmen Main Beach
    ‪7 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪19 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room with a View, Double

View from property

Room with a View, Double

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

View from property

Superior Room, 2 Double Beds

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Cool)

Room (Cool) | In-room safe, desk, laptop workspace, iron/ironing board

Room (Cool)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | View from room

Superior Room, 1 King Bed

  • 27 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Fiesta Inn Playa del Carmen

Boardwalk/promenade hotel with fitness centre and rooftop terrace
An outdoor pool, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
Fiesta Inn Playa del Carmen offers 129 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Fiesta Inn Playa del Carmen. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at La Isla
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Within a 10-minute walk of Mamitas Beach and Playa del Carmen Main Beach
Fiesta Inn Playa del Carmen offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A rooftop terrace, multilingual staff, and a garden are also featured at the eco-certified Fiesta Inn Playa del Carmen. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
La Isla – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 30 for adults and USD 22 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Isla

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 20.00 per night
  • A tax is imposed by the city: USD 2.74 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 22 for children
  • Self-parking fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Inn Playa Carmen
Fiesta Playa Carmen
Fiesta Inn Playa Del Carmen Riviera Maya Mexico
Fiesta Inn
Fiesta Inn Playa Carmen Playa del Carmen
Fiesta Playa Carmen Playa del Carmen
Fiesta Inn Playa Del Carmen Riviera Maya
Fiesta Del Carmen Del Carmen
Fiesta Inn Playa del Carmen Hotel
Fiesta Inn Playa del Carmen Playa del Carmen
Fiesta Inn Playa del Carmen Hotel Playa del Carmen

Fiesta Inn Playa del Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 618 out of 1001 reviews
Rating 8 - Good. 274 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Travelled with partner
They were wonderful and very attentive and professional.
Stayed 13 nights in Dec 2024

2/10 Terrible

Omar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Heron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was ok.
Stayed 1 night in Dec 2024

4/10 Poor

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Too loud heard in room
A lot of loud music and talking through late at night until 2:30 AM
Stayed 3 nights in Dec 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , clean, 2 minutes walk from the 5th avenue, staff very helpful. Specially Javier who help me several times. Near the beach as well and many restaurants by walking distance. Front room with balcony can be a little bit noisy at night depending of what ambiance you are looking for. Nice pool as well.
Stayed 9 nights in Nov 2024

8/10 Good

Bradford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is Fantastic!!!!! A Whoever manages this hotel in on top of it ! Only negative is that the hotel is going to need a little updating in the future. Salt air is starting to show it’s abuse on everything!
Stayed 3 nights in Dec 2024

10/10 Excellent

April

Stayed 1 night in Nov 2024

8/10 Good

Liang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay for 2 nights. 5-10 minutes walk to supermarkets and a variety of restaurants. The room does not have fridge and microwave.
Stayed 2 nights in Nov 2024

4/10 Poor

Yael

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
English: I do not recommend this hotel at all. From the start, the room smelled of mold, the shower had almost no water pressure, and on the second night, there was no hot water at all. The hotel staff had no solution for us, and we had to shower in freezing water. we found that the food quality was very poor. I would not recommend this hotel, and we will not return. There are plenty of other places with much better service and maintenance standards! Español: No recomiendo este hotel en absoluto. Desde el principio, la habitación olía a moho, la ducha tenía muy poca presión de agua y, en la segunda noche, no había agua caliente. El personal del hotel no tenía ninguna solución para nosotros, y tuvimos que ducharnos con agua helada. Después de exigir una compensación o reembolso, nos ofrecieron un desayuno gratuito, pero incluso ahí descubrimos que la calidad de la comida era muy baja. No lo recomiendo y no volveremos. ¡Hay muchos otros lugares con estándares de servicio y mantenimiento mucho más altos!
Stayed 3 nights in Nov 2024

10/10 Excellent

Teresa l

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

SILVIA

Travelled with family, Business traveller
Liked: Cleanliness, amenities
I
Stayed 3 nights in Oct 2024

10/10 Excellent

Geraldine

Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very friendly and greets you with a smile each and every time you walk through the door.
Stayed 2 nights in Sep 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service
Goood
Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Rosalba

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location. It was one block away from 5a avenida. Everything was walking distance. The hotel was clean. The pool on the roof top was nice. I did notice the waiting room was hot. It felt like thay didn't have the AC on. They had fans next to the front check-in desk for the poor employees. When got the room it was also hot. The AC was off, and it kept turning off. There was a sewer smell in the rooms. Other than that it was ok.
Stayed 2 nights in Sep 2024

2/10 Terrible

Viktoriya

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner in the room not working, charging for parking but no parking. Restroom inside the room door not close all the way, can't have privacy. Staff very rude,and not helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Luis, Mountain View

Stayed 1 night in Aug 2024

6/10 Okay

maria

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not happy
Not such good service the breakfast was expensive and not good.
Stayed 2 nights in Jul 2024

10/10 Excellent

Juanita

Stayed 2 nights in Jul 2024

10/10 Excellent

Luis

Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was convenient and safe,very clean..they didn't explain about the pool or restaurant or anything we need to know about the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Omar D

Travelled with family
Room was comfortable. Pool and bar were fantasy
Stayed 7 nights in May 2024