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Iberostar Waves Paraíso Beach - All Inclusive

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Iberostar Waves Paraíso Beach - All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Kayaking
Property amenity
Children’s activities
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
Carretera Chetumal, Puerto Juarez, Km.309, Playa del Carmen, QROO, 77710
  • Playa Paraiso Golf Course
    5 min walk
  • Paradise Beach
    15 min walk
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    3 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    34 min drive

Room options

View all photos for Junior Suite, Poolside

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Poolside

  • 36 sq m
  • Sleeps 1
  • 2 Double Beds

View all photos for Premium Room (Pure Wellness)

Minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

Minibar, in-room safe, desk, laptop workspace

Premium Room, Poolside

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Premium Room (Pure Wellness) | Minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

View from room

Premium Room (Tropical View)

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Accessible

Minibar, in-room safe, desk, laptop workspace

Premium Room, Accessible

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Accessible

Minibar, in-room safe, desk, laptop workspace

Premium Room, Accessible

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Beach Access)

Beach/ocean view

Junior Suite (Beach Access)

  • 38 sq m
  • Beach view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

View from room

Premium Room (Tropical View)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Flat-screen TV, video game console, pay films

Last room available

  • 34 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Promo)

Flat-screen TV, video game console, pay films

Premium Room (Promo)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

Flat-screen TV, video game console, pay films

Last room available

  • 34 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Poolside

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Poolside

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

Minibar, in-room safe, desk, laptop workspace

Premium Room, Poolside

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Promo)

Flat-screen TV, video game console, pay films

Premium Room (Promo)

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Beach Access)

Beach/ocean view

Junior Suite (Beach Access)

  • 36 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Flat-screen TV, video game console, pay films

Premium Room

  • 34 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Flat-screen TV, video game console, pay films

Premium Room

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior

The Royal Haciendas All Inclusive

Pool
Hot tub
Breakfast included
All-inclusive
4.4 out of 5, Excellent, (1622)
The price is €421
for 1 night
includes taxes & fees
8 Dec - 9 Dec
The Royal Haciendas All Inclusive

About this property

Iberostar Waves Paraíso Beach - All Inclusive

Beach spa retreat, walking distance from Playa Paraiso Golf Course
Spend the day relaxing at the beach, practising your swing on Iberostar Waves Paraíso Beach - All Inclusive's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Iberostar Waves Paraíso Beach - All Inclusive offers 424 air-conditioned accommodations with minibars and video game consoles. Rooms open to balconies. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms. Massages are available on the beach and in the spa. Other services include hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Iberostar Waves Paraíso Beach - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa Paraiso Golf Course. Features include free WiFi in public areas and free valet parking, plus 12 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 12 restaurants, 4 coffee shops/cafes, a beach bar and a swim-up bar
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to hydrotherapy, body treatments or aromatherapy at Spa Sensations
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a golf course, tennis courts and a gym
  • Guests have great things to say about the helpful staff and the beach
  • Just a 5-minute walk from Playa Paraiso Golf Course and 9 minutes by car from Maroma Beach
Iberostar Waves Paraíso Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Enjoy a summer holiday at Iberostar Waves Paraíso Beach - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

There are 12 restaurants and 4 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool and a children's pool. Self parking and valet parking are free.

This 4.5-star Playa del Carmen property is smoke free.

Buffet La Plaza – This buffet restaurant serves breakfast, lunch and dinner.
Gourmet El Colonial – This restaurant only serves dinner. Reservations are required. Open daily.
La Hacienda – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
El Puerto – This buffet restaurant only serves lunch. Open daily.
Teppanyaki Hashiru – This restaurant only serves dinner. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 4 coffee shops/cafes
  • 5 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Buffet La Plaza
  • El Puerto
  • Gourmet El Colonial
  • La Hacienda
  • Teppanyaki Hashiru

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property is professionally cleaned
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Iberostar Beach
Iberostar Beach Paraiso
Iberostar Paraiso Beach
Iberostar Paraiso Beach All Inclusive
Iberostar Paraiso Beach All Inclusive Playa del Carmen
Iberostar Paraiso Beach Playa del Carmen
Paraiso Beach
Paraiso Beach Iberostar
Iberostar Hotel Paraiso Beach
Iberostar Paraiso Beach Hotel Playa Paraiso
Iberostar Paraiso Beach Playa Paraiso, Riviera Maya, Mexico
Iberostar Paraiso Beach All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l
Iberostar Paraiso Beach All Inclusive
Iberostar Paraíso Beach All Inclusive
Iberostar Waves Paraíso Beach All Inclusive
Iberostar Waves Paraíso Beach - All Inclusive Playa del Carmen

Iberostar Waves Paraíso Beach - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 479 out of 1000 reviews" "
Rating 8 - Good. 250 out of 1000 reviews" "
Rating 6 - Okay. 136 out of 1000 reviews" "
Rating 4 - Poor. 77 out of 1000 reviews" "
Rating 2 - Terrible. 58 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Annabell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Yaniuska

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Luis M., York

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Es buen hotel
Stayed 5 nights in Jul 2024

10/10 Excellent

Ruben A

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, excellent vacations. We were a family of 22 and we really enjoyed our stayed.
Stayed 5 nights in Jul 2024

10/10 Excellent

Nubia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was 5 days, it was very pleasant, there were always activities for children and adults, there was always a place to eat and the food was very good in most of the sites. The space of the rooms is comfortable as well as the bathroom, although the toilets do not have water force. Lots of beautiful gardens and animals .... We recommende it
Stayed 4 nights in Jul 2024

4/10 Poor

Megan

Travelled with family, Travelled with group
Disliked: Amenities
Communication was lacking upon check in and throughout the stay. Their website and expedia's said you could access all iberostar locations in the area but that is not true. You don't even have access to the entire resort we stayed at advertised as all-inclusive however that was not true you had to pay extra for some shows and certain areas of the resort and bars were only accessible if you paid extra for a membership but that was not communicated prior to booking. And the air conditioning in our room kept breaking. We would not stay at this resort again.
Stayed 7 nights in Jul 2024

8/10 Good

Hugo m

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Jul 2024

8/10 Good

Jacob

Stayed 3 nights in Jul 2024

10/10 Excellent

Tina

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Dunia, Miami

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly !! Amazing hotel !!
Stayed 4 nights in Jul 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Petro

Stayed 7 nights in Jun 2024

6/10 Okay

George

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Beautiful resort. The staff were all amazing. We had a great time. Only issues we had was the quality of the food. My wife and kid ate something which caused them to get sick. The buffet was almost the same food everyday. All buffets are outdoor type. We had some issues with our A/C.
Stayed 6 nights in Jun 2024

8/10 Good

Rosaura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

2/10 Terrible

Fernando, Pittsburg

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We didnt enjoy 1 day of our 5 day vacation there staff was the worst starting with us checking in and to our last day ! We do not recommend this place at all! Theres no AC in the food places our AC went out in our room they did fix it after 3 phone calls. Most of the staff was really rude and sometimew even ignore when your trying to get transportation.
Stayed 6 nights in Jun 2024

6/10 Okay

Emiru

Travelled with family
All are average
Stayed 12 nights in Jun 2024

10/10 Excellent

Jennifer Mariah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort. Everyone is so nice and friendly can’t wait to come back! Booked this place mostly for the beautiful animals on the property
Stayed 5 nights in Jun 2024

2/10 Terrible

Antonio

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This was my worse vacation we had !! Really disappointed with ALL staff not treating us like they should have. All of our 8 family members didn’t not have a good time. We do not recommend this place !
Stayed 6 nights in Jun 2024

8/10 Good

Jannie, NEW MILFORD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

2/10 Terrible

Maria

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
We didn't like the check in. It took a long time to get our rooms and we reserved 3 .some staff where very rude, they wouldnt clean the room until like 4 Pm and room were dirty,AC not working well on 2 of the Rooms which we couldn't rest specifically . Worst resort we stayed .But some staff where very nice. Which we appreciate
Stayed 6 nights in Jun 2024

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property Air conditioners in rooms are a little lacking. We had 4 rooms with our group and 3 were not what we consider cool but it is tropical and we get that. But otherwise perfect
Stayed 6 nights in Jun 2024

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

6/10 Okay

Jason

Liked: Cleanliness
It was ok
Stayed 3 nights in Jun 2024

6/10 Okay

sally

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
That you can’t control the ac temp, the motion sensoring that turned the ac off while I’m trying to sleep. WiFi was good, food was good. The pool temperature is unacceptable, there needs to be more shady areas to cool off
Stayed 4 nights in Jun 2024