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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property

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Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout curtains
Aerial view
Suite, 1 Bedroom, Oceanfront (Master) | Terrace/patio
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping

Explore the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Quinta Avenida
    ‪3 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪254 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Ocean View

  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Queen Beds, Ocean View

  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Oceanfront

  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Oceanfront (Master)

  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout curtains

Premium Suite, 1 Bedroom, Oceanfront (Master)

  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.4 out of 5, Excellent, (1368)
The price is €360
for 1 room
includes taxes & fees
14 May - 15 May
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.
The shopping around Wyndham Alltra Playa del Carmen Adults Only All Inclusive gets high marks from our customers. During your stay, you're just a quick walk from Quinta Avenida. You'll find features such as free WiFi in public areas and a free manager's reception, plus 2 outdoor pools.
  • Free WiFi
  • Enjoy international cuisine at Ventanas, one of the property's 6 restaurants and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with body treatments, body scrubs or hot stone massages at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and yoga classes
  • Guests love the restaurant and breakfast
  • Steps from Playa del Carmen Main Beach and Mamitas Beach
Wyndham Alltra Playa del Carmen Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness centre. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the eco-certified Wyndham Alltra Playa del Carmen Adults Only All Inclusive.

This 4-star Playa del Carmen hotel is smoke free.

The hotel hosts a free manager's reception daily.
Ventanas – This buffet restaurant specialises in international cuisine.
Zarape – This theme restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Bella – This theme restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Brasas – On-site restaurant. Reservations are required. Open selected days.
Off The Hook – On-site sushi bar. Guests can enjoy drinks at the bar. Open selected days.
Late-night fare is available from 24-hour room service.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Table tennis
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1523 out of 2680 reviews
Rating 8 - Good. 648 out of 2680 reviews
Rating 6 - Okay. 286 out of 2680 reviews
Rating 4 - Poor. 110 out of 2680 reviews
Rating 2 - Terrible. 113 out of 2680 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rick

Liked: Cleanliness, amenities
Beautiful people and so kind
Stayed 5 nights in Jan 2025

4/10 Poor

Jill

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was outstanding but the limited dining options and lack of beach area was disappointing . The entertainment could also use improvement. We will not return.
Stayed 6 nights in Jan 2025

6/10 Okay

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No hot water one day, couldn’t control the ac, so the room was on the warm side
Stayed 6 nights in Jan 2025

10/10 Excellent

Anthony S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent, property is easy to get around. We could have gone without a couple of cold showers. The resort is a little smaller than what we typically go to but would definitely recommend and would go again.
Stayed 6 nights in Jan 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again! Everyone in the property was so welcoming & helpful when needed. Plenty of food options & even a wonderful sushi bar on the upper level. The beach was a very short walk away. The ferries to Cozumel were within walking distance as well. This property made our 20yrs anniversary extra special by putting a bottle of Champagne & fancy dessert in our room one of the days. We loved it here!!
Stayed 6 nights in Jan 2025

6/10 Okay

Katlin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel staff and proximity to 5th St were definitely the highlights of this trip. Without the amazing staff I would have rated this resort lower. No hot water almost everyday no matter what time you showered, room amenities didn't align with what we were told at booking, and the unkept beach shoreline left a nasty smell in the beach and pool area.
Stayed 7 nights in Jan 2025

10/10 Excellent

Cody John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy the location and service
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here many times and love it
Stayed 10 nights in Jan 2025

10/10 Excellent

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel Second time there. A lot of the server very friendly. Some of the ladies that clean around the lobby not to much never smile or said Hola. Breakfast servers very nice all of them well the guys due the omelette some days happy some SoSoSo the ladies omelette super nice Oscar at the Mexican restaurant super nice super nice Brazas restaurant everybody was super nice Italian restaurant too Fernando at the pool excellent got us a cabana and a bottle of Cielo azul super nice. The day of the cabana Fernando came a couple times to make sure we where ok even was not his are . But Wednesday 22 January the server at the pool both gentleman was amazin threat us like king and queen. Last but no least like the entrepreneur the guys due the show and the girls was AMAZING WE ENJOYED EVERY MINUTE THERE. Entretenimiento crew is AMAZING EVERY SINGLE ONES Ok my room everything was good Beatriz respect our privacy all the time the BED OMG HARD AS A ROCK AND THE PILLOW TOO NO TO GOOD COFEE THE BEST SHOP 9/10 just because the bed and pillow
Stayed 5 nights in Jan 2025

8/10 Good

John

Stayed 5 nights in Jan 2025

10/10 Excellent

Michele, Lakeville

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We really enjoyed the location and being able to walk around town. All of the food was very good. Don’t go though if you want a nice swimmable beach. We were fine with it and you can walk all down the beaches if you want.
Stayed 4 nights in Jan 2025

6/10 Okay

Robin Vinitsky

Stayed 6 nights in Jan 2025

10/10 Excellent

Ralina, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 6 nights in Jan 2025

10/10 Excellent

Drew

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, outstanding. Great staff, and best food at an all inclusive ive had ever.
Stayed 4 nights in Jan 2025

8/10 Good

Carlos, Euless

Liked: Cleanliness, staff & service, property conditions & facilities
Property is on a privileged location. Staff is great. I didn’t like only 2 things: 1- specialty restaurants for dinner are not great. Buffet has better options 2- they don’t have parking. You need to pay $60 pesos a day twice to cover 10 am - 10 pm. NOT convenient
Stayed 3 nights in Jan 2025

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good about my experience but if I had to choose 1 specific thing about the resort it would have to be the staff. They were great. Always around. Always willing to help in any way they could and always smiling. I would like to thank them all for making my first trip to Mexico a good one.
Stayed 7 nights in Jan 2025

10/10 Excellent

Ernest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very excellent, great people. Only downside is most of the beach was swept away in a storm last year.
Stayed 5 nights in Jan 2025

8/10 Good

Avenir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay at, very clean and very friendly staff. The food was pretty good. This resort doesn’t have a good beach, it’s mostly rocky and shallow. We had to go a bit further away from the resort to be able to swim in the ocean.
Stayed 8 nights in Jan 2025

6/10 Okay

ALEANA

Liked: Cleanliness
Very nice resort .Food is decent. Not a party resort but plenty to do locally. My only issue was being talked into spa services that were said to be refundable if I did not use… after several months of phone calls I was told I would receive a refund within 30 days. I did not.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 10 nights in Dec 2024

10/10 Excellent

NAMHEE

Stayed 2 nights in Jan 2025

10/10 Excellent

Mathew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay. Well worth the upgrade to ocean view room. All walkable area. My partner is vegan and we found several options within walking distance for her. Overall, a great experience.
Stayed 4 nights in Jan 2025

4/10 Poor

Laverne

Travelled with family
Expedia booked 3 OCEAN VIEW Junior Suites at the Wyndham and we were given 3 rooms with views of the public access to the beach which was noisy and very uninspiring. When asked was told that was all they had and we could possibly move half way through our stay which would have been very inconvenient. We were in Mexico and their Mexican Restaurant food was awful. The Resort never had a transfer service to and from the airport and cost an extra $250 American. For an upper end Resort this should have been offered at no extra cost to us. This all inclusive resort wanted extra money to be able to partake in the New Year Celebrations. It should not be advertised as an all inclusive when it wasn't. Our overall satisfaction was rated as poor because of all of the above reasons.
Stayed 10 nights in Dec 2024

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big property, clean and friendly staff.
Stayed 3 nights in Dec 2024