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Wyndham Garden Playa del Carmen

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Garden Playa del Carmen

Exterior
Garden
Property amenity
Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710
  • Xaman Ha Aviary
    13 min walk
  • Quinta Avenida
    15 min walk
  • Playa del Carmen Maritime Terminal
    16 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    13 min walk

Room options

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room Standard With View

Premium bedding, in-room safe, desk, blackout curtains

Double Room Standard With View

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard With View

Premium bedding, in-room safe, desk, blackout curtains

Double Room Standard With View

  • Sleeps 4
  • 2 Double Beds

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About this property

Wyndham Garden Playa del Carmen

Hotel with free breakfast, near Quinta Avenida
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Wyndham Garden Playa del Carmen offers 196 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Wyndham Garden Playa del Carmen's great location gets high marks from our customers. During your stay, you're just a quick walk from Plaza Paraiso. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute drive from Quinta Avenida and 8 minutes from Xplor Theme Park
  • Local-area shuttle service available
Wyndham Garden Playa del Carmen offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Wyndham Garden Playa del Carmen. Free self parking is available.

This 4-star Playa del Carmen hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM. The hotel hosts a free manager's reception on selected days.
Playa Garden – This restaurant only serves breakfast.
Late-night fare is available from room service (during limited hours).

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Playa Garden

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (110 centimetre high)
  • Lift (130 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Sign language-capable staff
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Garden Playa del Carmen

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Express Hotel Playa Carmen
Holiday Inn Express Playa Carmen
Wyndham Garden Playa Carmen Hotel
Wyndham Garden Playa Carmen
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Express Playacar Riviera Maya
Wyndham Garden Playa Del Carmen Riviera Maya Mexico
Holiday Inn Express Playa Del Carmen

Wyndham Garden Playa del Carmen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 437 out of 1001 reviews" "
Rating 8 - Good. 326 out of 1001 reviews" "
Rating 6 - Okay. 142 out of 1001 reviews" "
Rating 4 - Poor. 55 out of 1001 reviews" "
Rating 2 - Terrible. 41 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Franco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was good
Stayed 4 nights in Aug 2024

10/10 Excellent

Franco

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good I like it
Stayed 3 nights in Aug 2024

6/10 Okay

Miguel

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Did not like
Stayed 3 nights in Aug 2024

10/10 Excellent

Ignacio

Stayed 7 nights in Jul 2024

10/10 Excellent

SUSANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service.
Stayed 3 nights in Jul 2024

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location
Excellent , good location 2 minutes driving to Ferry Port or quinta avenida in playa del carmen
Stayed 2 nights in Jul 2024

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
great
Stayed 1 night in Jun 2024

6/10 Okay

sharath

Liked: Staff & service
Stayed 2 nights in Jun 2024

4/10 Poor

Monica

Travelled with family and small children
Disliked: Staff & service, amenities
Customer service is horrible! They have no towels at all. There is always something missing in the rooms, hair dryers, hand towels, ironing etc.
Stayed 6 nights in Jun 2024

8/10 Good

Edwin

Its ok the servive
Stayed 2 nights in Jun 2024

6/10 Okay

Martin, Fort Worth

Travelled with partner
Liked: Staff & service, amenities
Property hasn’t been renovated.
Stayed 1 night in May 2024

10/10 Excellent

Stevie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place was great especially after experiencing a very terrible experience before arriving here. All staff was amazing they went above and beyond would recommend to all the know. Amazing truly wonderful experience
Stayed 6 nights in May 2024

10/10 Excellent

Susana

Travelled with family
Liked: Amenities
I like everything 💕
Stayed 5 nights in May 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 14 nights in Feb 2024

8/10 Good

Piotr, DES PLAINES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was perfect, beds are comfortable, problem is with hot water, you need to open valve full hot and wait 3 minutes for hot water, before that no hot water.
Stayed 3 nights in Mar 2024

4/10 Poor

Juan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not enough staff. Low cleaness just to bed and breakfast hotel.
Stayed 5 nights in Mar 2024

8/10 Good

Edy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excellent place for a short vacation, just one thing, I don't know why there is so much inconsistency when changing the towels
Stayed 5 nights in Apr 2024

8/10 Good

Cesar, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
The price and some of the amenities such as coffee maker and the pool. I didn't lile the access to public transportation such taxi and shared rides. Some the employee need a little Customer Service training.
Stayed 2 nights in Apr 2024

2/10 Terrible

Jerry

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is dirty and smells very bad, mold everywhere, no shampoo or conditioner in the bathroom, bedding and towels are also dirty and yellow, limited food varieties and almost nothing left after 9am, coffee tastes like water and breakfast fruits are not fresh and made my daughter had a diarrhea. It’s not a hotel! It’s more like a motel!!!
Stayed 2 nights in Mar 2024

6/10 Okay

Neha

😊
Stayed 5 nights in Mar 2024

10/10 Excellent

Jose Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good hotel, nice and well located, 15 min walk to fifth avenue, and 3 minutos to good and traditional restaurants, in general aspects very good, we stayed for 6 nights and we are very happy
Stayed 5 nights in Mar 2024

6/10 Okay

Daniel

Stayed 2 nights in Feb 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Jennifer

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pros: Easy access from the fwy. Secure free parking. Free breakfast. Bed was soft. Clean sheets. Room was clean! Price was good. Cons: Very dated. Rusty lampshades. Paint peeling from walls. Furniture dated and worn/damanaged. Couldn't open sliding glass door myself. Walls paper thin. For Wyndham, I expected a lot more! Whoever owns this building really needs to invest in new furniture and upgrades in the bathroom and vanity areas. The staff were fantastic!! Very friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Sandra, Dawson Creek

Liked: Staff & service, property conditions & facilities
This hotel is a hidden gem! It is not close to stores and restaurants but we were looking for quiet and comfortable and that it is! The beds were so comfortable I didn’t want to leave! The breakfast was adequate but we were late so it wasn’t really fresh by the time we got there. I would definitely stay again!!
Stayed 1 night in Feb 2024