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Wyndham Garden Playa del Carmen

4.0 star property

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Photo gallery for Wyndham Garden Playa del Carmen

Exterior
Premium bedding, in-room safe, desk, blackout curtains
Lobby
Garden
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710
  • Xaman Ha Aviary
    ‪13 min walk‬
  • Quinta Avenida
    ‪15 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪16 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪13 min walk‬

Room options

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room Standard With View

Premium bedding, in-room safe, desk, blackout curtains

Double Room Standard With View

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard With View

Premium bedding, in-room safe, desk, blackout curtains

Double Room Standard With View

  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Residence Inn by Marriott Playa del Carmen

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (993)
The price is €100
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Residence Inn by Marriott Playa del Carmen

About this property

Wyndham Garden Playa del Carmen

Hotel with free breakfast, near Quinta Avenida
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Wyndham Garden Playa del Carmen offers 196 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Wyndham Garden Playa del Carmen's great location gets high marks from our customers. During your stay, you're just a quick walk from Plaza Paraiso. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Quinta Avenida and 8 minutes from Xplor Theme Park
  • Local-area shuttle service available
Wyndham Garden Playa del Carmen offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Wyndham Garden Playa del Carmen. Free self parking is available.

This 4-star Playa del Carmen hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM. The hotel hosts a free manager's reception on selected days.
Playa Garden – This restaurant only serves breakfast.
Late-night fare is available from room service (during limited hours).

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Playa Garden

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (110 centimetre high)
  • Lift (130 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Sign language-capable staff
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Wyndham Garden Playa del Carmen

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Express Hotel Playa Carmen
Holiday Inn Express Playa Carmen
Wyndham Garden Playa Carmen Hotel
Wyndham Garden Playa Carmen
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Express Playacar Riviera Maya
Wyndham Garden Playa Del Carmen Riviera Maya Mexico
Holiday Inn Express Playa Del Carmen

Wyndham Garden Playa del Carmen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 433 out of 1006 reviews
Rating 8 - Good. 314 out of 1006 reviews
Rating 6 - Okay. 145 out of 1006 reviews
Rating 4 - Poor. 61 out of 1006 reviews
Rating 2 - Terrible. 53 out of 1006 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julian

Stayed 5 nights in Oct 2024

6/10 Okay

Amy, Hanley

Liked: Amenities
If you try to pay in USD, they will give you a terrible exchange rate. With some work I paid closer to my reservation quote but still more than I expected. General exterior of the hotel looks more dingy than the pictures shown. There were no hand towels in the room, and you need your ID to get pool towels. Lots of choices for breakfast and there are ebikes on-site for rental.
Stayed 1 night in Nov 2024

6/10 Okay

Cesar, Patterson

Travelled with family
The check in agent did his job but didn’t even smile with no personality at all. The rooms looked simple, the caulking in the bathroom was stained and shower curtain was too short causing a lot of water to splash out to the floor, the closet door was unhinged, no phone in the room to call for service. On the positive , the rooms and property were clean and the bed was comfortable, breakfast was good. Overall it was fine for a late check in & one night stay but not worth the price paid.
Stayed 1 night in Oct 2024

8/10 Good

LYDIA

Stayed 2 nights in Oct 2024

4/10 Poor

Anjum, Mechanicsburg

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

Daniela

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, quiet place not too far from the main attractions. No hiding fees.
Stayed 1 night in Sep 2024

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, breakfast is good, nice pool, near from down town driving
Stayed 2 nights in Sep 2024

8/10 Good

sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to park and the air conditioning was blowing nice and cold.
Stayed 1 night in Sep 2024

10/10 Excellent

Randal

Liked: Property conditions & facilities
Dated but safe with good value
Stayed 1 night in Sep 2024

8/10 Good

Franco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was good
Stayed 4 nights in Aug 2024

10/10 Excellent

Franco

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good I like it
Stayed 3 nights in Aug 2024

6/10 Okay

Miguel

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Did not like
Stayed 3 nights in Aug 2024

10/10 Excellent

Ignacio

Stayed 7 nights in Jul 2024

10/10 Excellent

SUSANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service.
Stayed 3 nights in Jul 2024

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location
Excellent , good location 2 minutes driving to Ferry Port or quinta avenida in playa del carmen
Stayed 2 nights in Jul 2024

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
great
Stayed 1 night in Jun 2024

6/10 Okay

sharath

Liked: Staff & service
Stayed 2 nights in Jun 2024

4/10 Poor

Monica

Travelled with family and small children
Disliked: Staff & service, amenities
Customer service is horrible! They have no towels at all. There is always something missing in the rooms, hair dryers, hand towels, ironing etc.
Stayed 6 nights in Jun 2024

8/10 Good

Edwin

Its ok the servive
Stayed 2 nights in Jun 2024

6/10 Okay

Martin, Fort Worth

Travelled with partner
Liked: Staff & service, amenities
Property hasn’t been renovated.
Stayed 1 night in May 2024

10/10 Excellent

Stevie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place was great especially after experiencing a very terrible experience before arriving here. All staff was amazing they went above and beyond would recommend to all the know. Amazing truly wonderful experience
Stayed 6 nights in May 2024

10/10 Excellent

Susana

Travelled with family
Liked: Amenities
I like everything 💕
Stayed 5 nights in May 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 14 nights in Feb 2024

8/10 Good

Piotr, DES PLAINES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was perfect, beds are comfortable, problem is with hot water, you need to open valve full hot and wait 3 minutes for hot water, before that no hot water.
Stayed 3 nights in Mar 2024