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TownePlace Suites by Marriott Jacksonville

2.5 star property

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Photo gallery for TownePlace Suites by Marriott Jacksonville

Exterior
32-inch flat-screen TV with cable channels, TV
Fridge, microwave, stovetop, dishwasher
Lobby
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
400 Northwest Drive, Jacksonville, NC, 28546
  • Jacksonville Commons
    ‪3 min drive‬
  • Hyde Park
    ‪4 min drive‬
  • Williamsburg Park
    ‪4 min drive‬
  • Jacksonville, NC (OAJ-Albert J. Ellis)
    ‪29 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Non Smoking

32-inch flat-screen TV with cable channels, TV

Suite, 1 Double Bed, Non Smoking

  • 46 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

32-inch flat-screen TV with cable channels, TV

Suite, 1 Double Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 46 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

32-inch flat-screen TV with cable channels, TV

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property

My Place Hotel-Jacksonville/Camp Lejeune, NC

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.8 out of 5, Exceptional, (394)
The price is €96
for 1 room
includes taxes & fees
8 Mar - 9 Mar
My Place Hotel-Jacksonville/Camp Lejeune, NC

About this property

TownePlace Suites by Marriott Jacksonville

Hotel in Jacksonville with free breakfast and fitness centre
A fitness centre, a seasonal outdoor pool and a business centre are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning and laundry facilities. Limited housekeeping is available.
TownePlace Suites by Marriott Jacksonville offers 86 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with double sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites by Marriott Jacksonville. During your stay, you'll be within walking distance of Challenge Course Park. Features include free breakfast and free WiFi in public areas, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 2-minute drive from Richard Ray Park and a few minutes from Challenge Course Park
  • Cats and dogs welcome for a fee (restrictions apply)
TownePlace Suites by Marriott Jacksonville offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly TownePlace Suites by Marriott Jacksonville also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Jacksonville hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Double sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 5 per accommodation, per day, plus a one-time cleaning fee of USD 100 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5.12 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 5 per accommodation, per day plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 11:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites Aparthotel Jacksonville
Towneplace Suites Jacksonville
TownePlace Suites Marriott Jacksonville Aparthotel
TownePlace Suites Marriott Aparthotel
TownePlace Suites Marriott Jacksonville
TownePlace Suites Marriott Jacksonville Hotel
Towneplace Suites By Marriott Jacksonville Hotel
TownePlace Suites by Marriott Jacksonville Hotel
TownePlace Suites by Marriott Jacksonville Jacksonville
TownePlace Suites by Marriott Jacksonville Hotel Jacksonville

TownePlace Suites by Marriott Jacksonville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 305 out of 541 reviews
Rating 8 - Good. 153 out of 541 reviews
Rating 6 - Okay. 51 out of 541 reviews
Rating 4 - Poor. 15 out of 541 reviews
Rating 2 - Terrible. 17 out of 541 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Laura

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice receiving a room up grade to a 2 bedroom suite. Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quick trip but was perfect for my stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Stayed 4 nights in Sep 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Two night stay this time (we have stayed here before) and it was fine. Only complaint was a slow -- but not clogged -- drain in the shower. Room had a full size fridge, which we really like. Strangely, the closet has doors that open both to the room itself, and to the bathroom, which is quite interesting. We will likely stay again if we have to come this way.
Stayed 2 nights in Sep 2024

8/10 Good

Michaells

Stayed 2 nights in Aug 2024

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quiet
Stayed 7 nights in Sep 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No issues to speak of. Friendly and helpful front desk staff. Room is nice, lots of room. Weight room is small but has the essentials.
Stayed 4 nights in Sep 2024

10/10 Excellent

Dana

Nice
Stayed 1 night in Aug 2024

8/10 Good

Gary

Stayed 6 nights in Jul 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good experience
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleased with my room.
Stayed 1 night in Jul 2024

10/10 Excellent

Debbie, Hesperia

Stayed 6 nights in Jul 2024

10/10 Excellent

Jake

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF phenomenal and bed/pillows were of high quality. If ever back this way, this is where I would stay.
Stayed 1 night in Jul 2024

6/10 Okay

Felecia

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old and kind of gross. The staff was extremely helpful and kind.
Stayed 2 nights in Jun 2024

10/10 Excellent

Joseph Lewis Hayes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Darryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Cooking
Stayed 1 night in May 2024

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service
Room were nice sized. Staff was friendly. Our room needed updates, paint bad, shower and bathroom not great, weird smell in the restroom and hotel room in general, expected better/cleaner rooms for price.
Stayed 2 nights in May 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here when I come to Jacksonville. It is convenient for us to food and places that we like to visit. staff is great I keep coming back
Stayed 2 nights in May 2024

8/10 Good

Arsenio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Bryan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The landscaping is very unprofessional. The dog park was overgrown when we got there and the grounds look like it is being cared for by people who do not know how to mow, edge, or blow. very unappealing compared to the rest of the community.
Stayed 2 nights in Apr 2024

10/10 Excellent

JAMES

Peaceful
Stayed 6 nights in Apr 2024

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindness
Stayed 1 night in Apr 2024

6/10 Okay

Robert

Stayed 2 nights in Mar 2024