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HYPERION Hotel Basel

4.0 star property

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Photo gallery for HYPERION Hotel Basel

Front of property
Premium bedding, free minibar, desk, laptop workspace
Breakfast, lunch, dinner served; Eastern European cuisine
Lobby
Premium bedding, free minibar, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
Messeplatz 12, Basel, BS, 4058
  • Congress Center Basel
    ‪3 min walk‬
  • Marktplatz
    ‪17 min walk‬
  • Basler Muenster
    ‪2 min drive‬
  • Basel (BSL-EuroAirport)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed

Premium bedding, free minibar, desk, laptop workspace

Suite, 1 King Bed

  • 4.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, free minibar, desk, laptop workspace

Superior Room

  • 23.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, free minibar, desk, laptop workspace

Suite

  • 45.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Double Room

Premium bedding, free minibar, desk, laptop workspace

Business Double Room

  • 25.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, free minibar, desk, laptop workspace

Comfort Double Room

  • 20.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 Double Bed

Premium bedding, free minibar, desk, laptop workspace

Comfort Double Room, 1 Double Bed

  • 17.0 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

HYPERION Hotel Basel

Pet-friendly hotel connected to the convention centre in Basel with a full-service spa
A full-service spa, a restaurant and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a fitness centre, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
HYPERION Hotel Basel offers 224 air-conditioned accommodations with free minibar items and minibars. Beds feature premium bedding. 26-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Basel hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and printers, as well as telephones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.
HYPERION Hotel Basel's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Rosentalanlage. Free WiFi in public areas, 2 bars and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy Eastern European cuisine while dining at Gaumenfreund
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Steps from Rosentalanlage and 3 minutes on foot from Congress Center Basel
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
HYPERION Hotel Basel offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Spa services, a library, and multilingual staff are also featured at the business-friendly HYPERION Hotel Basel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Basel hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Gaumenfreund – This restaurant specialises in Eastern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CHF 40 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 35 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gaumenfreund

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Golf lessons
  • Gym
  • Library
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Full-service spa

  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop workspace
  • Phone
  • Printer
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 12:00 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CHF 35 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 35 per person
  • Self-parking fee: CHF 40.00 per day
  • Pet fee: CHF 35 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Basel Plaza Hotel
Ramada Basel Plaza
Hyperion Hotel Basel Hotel
Ramada Plaza Basel Hotel
Basel Ramada
Ramada Basel
Ramada Plaza Basel Hotel Basel
Hyperion Hotel Basel Basel
Hyperion Hotel Basel Hotel Basel

HYPERION Hotel Basel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1002 reviews
Rating 8 - Good. 277 out of 1002 reviews
Rating 6 - Okay. 83 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Harold, Miami Beach

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place- issues with air conditioning- but that’s the norm in Europe
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel. Friendly staff. Good location..easy to walk around. Very good breakfast
Stayed 1 night in Dec 2024

6/10 Okay

hans

Travelled with partner
Why terrible. It took 3 days to finally get our room cleaned somewhat after repeated visits to the front desk. NO dirty towel removal nor replace! Cleaning staff is overloaded. Too many rooms for them to clean so they hustled and took corners. This is a management issue! We want to emphasize that the rest of the services was prompt and courteous.
Stayed 4 nights in Dec 2024

10/10 Excellent

Afsaneh

Liked: Property conditions & facilities
Best view of Basel!
Stayed 2 nights in Dec 2024

8/10 Good

Elizabeth

Stayed 3 nights in Dec 2024

10/10 Excellent

Aarthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at Hyperion in both my visits to Basel, Switzerland and I'll definitely stay here in the future. It's in a well connected neighborhood in terms of public transportation, dining options both inside and outside the hotel. They store your luggage for any number of days and that's a huge benefit. All in all a fantastic experience.
Stayed 2 nights in Dec 2024

4/10 Poor

Alper

Stayed 1 night in Dec 2024

10/10 Excellent

Jheliciah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This hotel was lovely. We were very comfortable, the location was perfect to get around Basel. We used the Sauna and it was lovely and they also restocked the mini bar when needed. I will definitely stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicholas

Stayed 2 nights in Dec 2024

6/10 Okay

Alison

Stayed 1 night in Dec 2024

8/10 Good

Sarah, Ballston Spa

Liked: Cleanliness, staff & service, property conditions & facilities
We would have enjoyed a coffee station in the lobby as part of our stay
Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service throughout stay. The only thing would be that the air con wasn’t cold enough however beautiful stay nonetheless
Stayed 1 night in Dec 2024

6/10 Okay

Dravin

Liked: Cleanliness, staff & service, property conditions & facilities
Room is too small for $175 microwave no Internet, pillows, very uncomfortable overall, I’ll give it a three star
Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Stayed 2 nights in Dec 2024

10/10 Excellent

Shelley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Nov 2024

10/10 Excellent

Calum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, the staff were always helpful and kind. The room was lovely and the breakfast was great! Next time we’re in Basel we’ll be booking here again!
Stayed 3 nights in Dec 2024

6/10 Okay

Allen

Liked: Cleanliness, property conditions & facilities, room comfort
It’s OK
Get what you get for a conference centre hotel. Not far from town to walk but trams readily available anyway
Stayed 1 night in Dec 2024

6/10 Okay

lynette, salem

Travelled with partner
Disliked: Amenities
It wasn’t close to being a a4 star bally a 3 star
Stayed 2 nights in Dec 2024

10/10 Excellent

Lea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay at Hyperion hotel was brilliant. Tram/buses just at the doorstep. The room was just enough with good walk-in shower. Free mini bar too! Staff were all so accomodating. Will definitely stay here again on our next visit to Basel.
Stayed 1 night in Nov 2024

6/10 Okay

Stephanie

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself is very nice, modern, clean, and comfortable beds. It appears to be poorly staffed. There were long lines to check in, very long wait times at the bar/restaurant, and no housekeeping service to clean our room during our 3 day stay. When we checked in the representative said the items in the mini bar were free (included) and it would be refilled daily. It was never replenished during our stay. There were gates up all around the outside of the hotel, not sure why. We stayed here as part of a Viking pre-cruise addition and added a day to our stay via Expedia.
Stayed 1 night in Nov 2024

6/10 Okay

paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
On the positive side. Lovely room, fantastic fresh breakfast and easy access to old town. The negatives. Room not ready on first night, this problem impacted lots of guests. We eventually got a room at 17:00 and just made our dinner reservation in town. Reception staff were obviously under stress for the whole time we were at the hotel, there appeared to be a skeleton crew running the hotel. No explanation given for delays. Room not cleaned on second day. Third day normal service resumed.
Stayed 3 nights in Nov 2024

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great location and very nice stay
Stayed 2 nights in Nov 2024

8/10 Good

Nicolas

Stayed 3 nights in Nov 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

Lyssa

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2024