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Pom Pom Island Resort

3.5 star property

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Photo gallery for Pom Pom Island Resort

Front of property
Villa, 1 Double or 2 Single Beds, Ocean View (Beach) | Minibar, in-room safe, desk, free cots/infant beds
View from property
Interior
Minibar, in-room safe, desk, free cots/infant beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Hot tub
  • Bar
  • Free airport shuttle
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
Pom Pom Island Resort, Borneo, Pom Pom Island, Sabah
  • Mataking Island Dock
  • Tun Sakaran Marine Park
  • Semporna Mosque

Room options

View all photos for Villa, 1 Double or 2 Single Beds, Ocean View (Beach)

Villa, 1 Double or 2 Single Beds, Ocean View (Beach) | Minibar, in-room safe, desk, free cots/infant beds

Villa, 1 Double or 2 Single Beds, Ocean View (Beach)

  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Villa, 1 Double or 2 Single Beds, Garden View (Garden)

Villa, 1 Double or 2 Single Beds, Garden View (Garden) | Minibar, in-room safe, desk, free cots/infant beds

Villa, 1 Double or 2 Single Beds, Garden View (Garden)

  • 74 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

About this property

Pom Pom Island Resort

Beachside hotel to enjoy hot tub and white sand beach
At Pom Pom Island Resort, catch some rays at the beach, pamper yourself at the full-service spa or enjoy snorkelling. Limited housekeeping is available.
Pom Pom Island Resort offers 49 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include Access to hot tub, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Yin and Yang has 3 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Features at Pom Pom Island Resort include free breakfast, WiFi in public areas and a round-trip airport shuttle.
  • Free buffet breakfast offered
  • Free WiFi
  • The restaurant, beach bar and 2 bars/lounges offer choices for drinking and dining
  • Indulge with reflexology, hydrotherapy or hot stone massages at Yin and Yang
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and bicycles to rent
  • Free airport shuttle service
Pom Pom Island Resort offers its guests a full-service spa, Access to hot tub, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. Free breakfast is served. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A fitness centre, spa services, and a library are also featured at the business-friendly Pom Pom Island Resort. A roundtrip airport shuttle is free (available on request).

Smoking is allowed in designated areas at this 3.5-star Pom Pom Island hotel.

Guests are served a free buffet breakfast.
On-site venue – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English, Italian, Malay, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Free return airport shuttle during limited hours at scheduled times and on request

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • A beach bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Scuba diving
  • Snorkelling
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 5 PM
Minimum check-in age - 18

Check-out

Check-out before 8:30 AM
Contactless check-out

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 16 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation
For same day transfers to Pom Pom Island, please schedule to arrive by 3 PM. Transfers to and from Pom Pom Island occur twice daily: from Semporna to Pom Pom Island at 12:30 PM and 4:30 PM; from Pom Pom Island to Semporna at 9:30 AM and 1:30 PM. For guests staying at hotel in Tawau or Semporna, pick-ups are available upon request.
Please note that last minute transfer changes cannot be accommodated.
Guests are kindly requested to inform the resort 7 days in advance of their flight details/pick up details. Unscheduled Transfer Charges: Additional charges apply per way for both land and sea transfers. In the event of festivals or functions in Semporna town or bad weather conditions, boat timings may be re-scheduled to depart earlier from the island.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pom Pom Island Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by Boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel on the number on the booking confirmation. Pom Pom Island Resort offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8 AM - 5 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Pom Pom Island Resort
Pom Pom Island Resort Hotel
Pom Pom Island Resort Pom Pom Island
Pom Pom Island Resort Hotel Pom Pom Island

Pom Pom Island Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well cared for on beach island
Great 3 day stay on the island - from pick up at the airport and boat transfer to the end of our stay everything was really well organised, very friendly helpful staff. Lovely large beach front chalet with balcony and sun loungers, very strong aircon and no mosquitos!! For an island I was expecting limited food quality but I was pleasantly surprised. Good local and Chinese food options, wine an drew fizzy drinks extra cost but not overpriced. The Spa was very good - new equipment in the small gym and excellent massage treatment. Would happily go back - a lovely mix of feeling looked after but also remote/adventurous Much cleaner water around the island than we saw in other places so fish and marine life was plentiful just off the beach.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful
Fantastic location on a 'paradise island'. Hotel is less polished than other options however reasonable for the price. Saw lots of fish and 84 turtles

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
餐食超级差，服务很一般，虽然客气，但是没有任何主动服务

10/10 Excellent

Paie Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort