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Hotel Saratz Pontresina

4.0 star property

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Photo gallery for Hotel Saratz Pontresina

Indoor pool, outdoor pool, pool loungers
Hypo-allergenic bedding, free minibar, in-room safe, desk
Exterior
Hypo-allergenic bedding, free minibar, in-room safe, desk
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Spa
  • Breakfast included
  • Pool

Explore the area

Map
Via da la Staziun 2, Pontresina, GR, 7504
  • Val Roseg
    ‪8 min walk‬
  • Lake St. Moritz
    ‪7 min drive‬
  • Signal Gondola
    ‪9 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, free minibar, in-room safe, desk

Junior Suite

  • 55 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite

Hypo-allergenic bedding, free minibar, in-room safe, desk

Junior Suite

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Family Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Family Room

  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Family Room

  • 40 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Double Room, Corner

Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room, Corner

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Saratz)

Double Room (Saratz) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Saratz)

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

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Front of property – evening/night

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  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.9 out of 5, Exceptional, (50)
The price is €416
for 1 room
includes taxes & fees
3 Apr - 4 Apr
Hotel Walther

About this property

Hotel Saratz Pontresina

Family ski hotel with full-service spa
Jump on the free ski shuttle for a day on the slopes before returning to Hotel Saratz Pontresina for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Hotel Saratz Pontresina offers 94 accommodations with free minibar items and minibars. A pillow menu is available. This Pontresina hotel provides complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.
During your stay at Hotel Saratz Pontresina, you're just a quick walk from Alp Languard. Features include free breakfast, free WiFi in public areas and free train pick-up service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy garden views while dining at Giodi Vegetarian and Co.
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with hot stone massages, body treatments or manicures and pedicures at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Steps from Alp Languard and 4 minutes on foot from Bellavita Pool and Spa
  • Free train station pick-up, train station drop-off and ski shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. This ski hotel also offers a children's pool, a complimentary children's club and an outdoor tennis court. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Pontresina hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 11:00 AM.
Giodi Vegetarian and Co. – Overlooking the garden, this restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Art nouveau Restaurant – This restaurant serves breakfast, brunch and dinner. Open daily.
La Cuort – This restaurant specialises in fondue and only serves dinner. Open selected days.
Hotelbar – Overlooking the garden, this bar only serves lunch. Open daily.
Bagnera – This bistro only serves light fare. Open selected days.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free 24-hour train station pick-up and drop-off shuttle
  • Free ski shuttle
  • Covered parking on site (EUR 18 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Art nouveau Restaurant
  • Bagnera
  • Giodi Vegetarian and Co.
  • Hotelbar
  • La Cuort

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Billiards/pool table
  • Books
  • Children's pool
  • Cross-country skiing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Mini golf
  • Mountain biking
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Wine tasting room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Conference space
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 123.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.29 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 18 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Rollaway bed fee: EUR 123.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses geothermal energy, plus eco-friendly cleaning products
Hotel Saratz Pontresina offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Saratz
Hotel Saratz Pontresina
Saratz
Saratz Hotel
Saratz Pontresina
Saratz Hotel Pontresina
Hotel Saratz Pontresina Hotel
Hotel Saratz Pontresina Pontresina
Hotel Saratz Pontresina Hotel Pontresina

Hotel Saratz Pontresina Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 69 out of 91 reviews
Rating 8 - Good. 18 out of 91 reviews
Rating 6 - Okay. 2 out of 91 reviews
Rating 4 - Poor. 1 out of 91 reviews
Rating 2 - Terrible. 1 out of 91 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Had to switch rooms, the room that was booked was not adequate but with an upgrade fee, we were able to stay in a much better room with an amazing view. Seems as if they don't want to mention the upgrade fee at first but will tell you that this room is what we have but with some prompting, found that an upgrade was needed to get a much better room. Breakfast was included which was amazing.
Stayed 2 nights in Oct 2024

8/10 Good

caryn

Liked: Staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable and friendly service, spotlessly clean, cozy atmosphere.
Stayed 2 nights in Dec 2022

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible service, amazing hotel
Stayed 2 nights in Aug 2022

10/10 Excellent

Marita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Family Hotel
Great family hotel well located in the Engadin, with fantastic views. Check-in was smooth and professional with a welcoming glass of prosecco. Room was a good size and clean. You have the option to choose different pillows so I got the same type I use at home. Breakfast buffet has a great choice, with the option to order additional dishes. It goes on to 11am which is great for late risers (me!) or those who like to eat after morning exercise. Food on the terrace and Giodi is all good too. Staff are professional, helpful and friendly. I would definitely stay again.
Stayed 6 nights in Aug 2022

8/10 Good

Basil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for Pontresina or st Moritz
Great choice in Pontresina or alternative to St Moritz.
Stayed 1 night in Feb 2020

8/10 Good

Antje

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Glenn, Salt Lake City, UT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was excellent. The hotel was elegant and charming. The food was excellent in the restaruant and services was outstanding.
Stayed 1 night in Nov 2018

10/10 Excellent

Anca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

jouni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - not too posh even if great quality
Great service, plenty of activities for adults as well as kids
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

IAHGVA, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great historic hotel
Nested at the entrance of the little quaint village of Pontresina, near St. Moritz, Saratz is not the most impressive hotel in the village, the Kronenhof and the Walther steal the show here, but it compensates by its service, its comfort and the attention to detail I was looking for. The hotel manager came to greet me and shake my hand upon arrival and then upon departure as well, something not seen often, making a personal connection leaving you with a warm feeling you somehow counted. They picked me up at the train station for free and dropped me off as well. The hotel has 2 distinct parts, a historic one with the breakfast room and restaurants and the modern one with the reception and the bar. While I am not a big fan of 60-70s architecture in the mountain, they somehow did a great job in not making it stand out too much but at night the lights did an awesome job at making it particularly welcoming. I loved the modern looking bar with its warm-toned stones and the contemporary fireplace. I stayed in a double room in the modern section and enjoyed the spaciousness of the room, the modern bathroom with powerful shower and it's odd toilet. Wifi works well and fast, a welcome feature. Breakfast in the historic room of the old section was great, huge selection of bread, jams and some warm fares. I have not tried the spa but my friends staying there longer experienced it everyday and could not stop raving about it. I would stay there again if in the region.

10/10 Excellent

Marita, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel at the top end of 4-star
We organised a pick-up from the local station to the hotel which worked out well. Check-in was easy and quick. Room and bathroom were a reasonable size with lovely garden and mountain view. Swimming pool and spa were good and clean. Breakfast buffet had a great selection of food and I liked having a tea pot to use. We had dinner at Pitschna Scena where food was good but service could be improved. We enjoyed using the terrace and piano bar. Would recommend this hotel and stay again.

10/10 Excellent

Alexander, Destelbergen, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A top destination
A truly dream location with superb service

10/10 Excellent

Susanne, Shanghai, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for active people and families
I stayed at the Saratz for 3 nights with my 3 teenagers and we all thorougly enjoyed it. The staff was incredibly friendly and went out of their way to make us all happy!

10/10 Excellent

Ruth Gass

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for families nestled in the Swiss Alps
My husband and I went with our daughter, her husband and their children, ages one and three years old. The Saratz is a wonderful multigenerational retreat. Great facilities for kids, even a special buffet table for kids at breakfast, and an indoor pool, and a fantastic indoor playspace. Also, gorgeous outdoor play area with trampoline, climbing structure, swings, seesaw, and more. The hotel is sophisticated, with stunning views, and a superbly welcoming staff. Great hiking and other outdoor adventures which the children can also enjoy. The hotel's park is beautiful, a delight for kids and adults. Also, great shopping and walking in Pontrsina. We look forward to returning to this magical place! Perfect family place, while retaining sophistication and charm in a setting of unparalleled beauty. You do not have to sacrifice great food and serenity to travel with kids at the Saratz.

10/10 Excellent

Kiv, Glenview, Il

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
The location is perfect and the staff was wonderful...they helped us with directions, getting delayed luggage and storing ski items...nothing was ever a bother! The food is wonderful, location terrific and the pool setting was just beautiful. We will definitely stay there again when we go back to that area. The area around hotel is very pretty and there are easily accessible non-ski options!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Saratz in Pontresina - hiking and biking
The biking trail was great. We rented free mountain bikes from Saratz hotel and biked to the base of the Roseg Glacier, along a glacial melt stream.

10/10 Excellent

Ulrich, Zurich, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location, great views. One of the best in the Engadin!!
Stayed two nights with my wife in summer 2010 Great hotel, great location, great views to the glaciers and Bernina mountains, great breakfast buffet, very friendly staff. Very nice garden / outdoor area with outdoor (plus indoor swimming pool). Free wireless internet. Rooms towards south have great views. Can think of anything negative, except that the hotel is not cheap. The hotel has (I believe) not 5 stars (but 4 or 4.5). I wonder why? One of the nicest hotels we sayed in. Highly recommended.

10/10 Excellent

Kali, New Delhi, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Saratz in Pontresina- close to St. Moritz
The hotel is well located with public transport, restaurants, coops within walking distance. St. Moritz is 10-15 minutes by bus. Hotel provides pick/drop facility on request. Also provided us with a pass providing free access to buses/train/cable car in the area, which was very convenient. The hotel facilities -swimming pool, steam, sauna, tennis court, etc -kept us busy on rainy days or when we just wanted to relax. They had a wide variety in breakfast. We had booked South facing rooms, which gave us a view of the entrance of the hotel, with a side view of the snow covered peaks. The sound of water from a nearby stream was nice.The North facing rooms would have a better view. The staff was extremely hospitable.

10/10 Excellent

Jennifer, Point Lookout

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant and Casual
We combined a business trip with some down-time and chose Hotel Saratz for its location and price. A family-friendly retreat that also offers couples a chance to relax. Original building dates to about 1859 and the new, modern section was added in 1996. Hotel has a lovely spa area with pool and sauna. Two dining rooms: one offers light fare and the other is pricier and more elegant. The area in November is basically "off season", so there are very few businesses open for shopping. But enjoy the hotel as a retreat for rest and relaxation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel is ideally situated for summer activities in the St. Moritz area. The staff was extremely polite and helpful and the room was very comfortable. Rooms looking south are definitively worth their value, as they provide a delightful view of the Roseg glacier. We ate in 3 of the 4 hotel restaurants. The food was acceptable, but we found one of them, "La Court", terribly over-priced. On the other hand, the daily buffet breakfast, served in the main dining room, was very complete, with many options to choose from. This was our first visit to the St. Moritz area. If we return to St. Moritz, we will have this hotel, and Pontresina, as our first option for looking where to stay.

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Mariell

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

Graziella

Stayed 1 night in Mar 2024