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Servotel

3.0 star property

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Photo gallery for Servotel

Lobby sitting area
Lobby
Reception
Garden
Outdoor pool, free pool cabanas, pool umbrellas

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Breakfast included
  • Room service

Explore the area

Map
Route de l'Aéroport, Zone Cargo, Tabarre, Port-au-Prince
  • Port-au-Prince Cathedral
    ‪8 min drive‬
  • National Palace
    ‪9 min drive‬
  • Champs de Mars Square
    ‪9 min drive‬
  • Port-au-Prince (PAP-Toussaint Louverture Intl.)
    ‪11 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Servotel

Hotel in Port-au-Prince with free breakfast and free airport shuttle
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free continental breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Servotel offers 54 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with satellite channels.

Bathrooms include in-room jetted baths and complimentary toiletries. This Port-au-Prince hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Servotel. During your stay, you'll be close to Port-au-Prince Cathedral. Free breakfast, free WiFi in public areas and a free round-trip airport shuttle are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy a poolside location while dining at Servotel Restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • 8 minutes by car from Iron Market and 8 minutes from Centre de conventions de la BRH
  • Free airport and local-area shuttle service
Servotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A business centre and a meeting room are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Servotel. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free.

Smoking is allowed in designated areas at this 3-star Port-au-Prince hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.
Servotel Restaurant – This poolside restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour free return airport shuttle
  • Free area shuttle
  • Area shuttle
  • Beach shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Servotel Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Servotel

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Servotel offers transfers from the airport. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Servotel Hotel Port-au-Prince
Servotel Hotel
Servotel Port-au-Prince
Servotel
Servotel Haiti/Port-Au-Prince
Servotel Hotel
Servotel Port-au-Prince
Servotel Hotel Port-au-Prince

Servotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 429 out of 1000 reviews
Rating 8 - Good. 280 out of 1000 reviews
Rating 6 - Okay. 138 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 92 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicolle, Columbus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and so close to the PAP airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicolle, Columbus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place to stay in PAP!
Stayed 1 night in Dec 2024

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
I did enjoy staying there. the staff was supper friendly, especially the servers.
Stayed 2 nights in Nov 2024

10/10 Excellent

Juana

Travelled with family
Liked: Cleanliness
Everything
Stayed 1 night in Nov 2024

8/10 Good

Dukens

Stayed 1 night in Oct 2024

10/10 Excellent

Phara

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Pierre Astrel

Stayed 2 nights in Oct 2024

4/10 Poor

Jean

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Stayed 3 nights in Nov 2024

6/10 Okay

Erik

Stayed 2 nights in Nov 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Carl Philippe

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Nadine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quite stay
Stayed 1 night in Sep 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Properly is ok Staff are very friendly
Stayed 2 nights in Nov 2024

10/10 Excellent

marcel, Delray Beach

Liked: Cleanliness
Stayed 1 night in Nov 2024

4/10 Poor

Linda

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I would give my stay there a poor rating, although the staff was excellent. I made a few friends there. Patrick, the driver, is very kind and helpful; there was Donald also the door keeper and helper; Reginald, the server and others. Also the food was excellent. However, my 104 room had a broken chair, you couldn't lock the bathroom door, the AC thermostat didn't work, you could see the wear and tear of the furniture, etc. I did sleep well, but for almost 200 dollars a night room, they can do a better job.
Stayed 1 night in Nov 2024

6/10 Okay

lamarre, cumming

Liked: Cleanliness, property conditions & facilities
They need to put towels and wash cloth place need to be renovated.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicolle, Columbus

Travelled with group
Liked: Amenities
Best place to stay in Port-au-Prince.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicolle, Columbus

Great place to stay!
Stayed 2 nights in Oct 2024

6/10 Okay

John

Stayed 1 night in Oct 2024

8/10 Good

Samson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mr. Samson

My staying was great. Staff provided good service, very friendly and safe. You feel protected while in premises due to the level of security measures.
Stayed 2 nights in Oct 2024

8/10 Good

Gilnor

Stayed 1 night in Sep 2024

8/10 Good

ginette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The waiting for the food. I couldn't eat the chicken wings because the chicken wasn't fresh.
Stayed 1 night in Oct 2024

10/10 Excellent

Jean Dhymy

Liked: Cleanliness, staff & service, property conditions & facilities
One of the Best experience ever.
Stayed 1 night in Oct 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, was easy for my family and friends to come visit in a country where transportation is convenient for them.
Stayed 6 nights in Oct 2024