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Excelsior Motor Inn

3.5 star property

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Photo gallery for Excelsior Motor Inn

Desk, iron/ironing board, bed sheets
Balcony view
Reception
Room amenity
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Laundry
  • Free WiFi
  • Air conditioning
  • Parking included

Explore the area

Map
92 William Street, Port Macquarie, NSW, 2444
  • Glasshouse Cultural Centre
    ‪6 min walk‬
  • Town Beach
    ‪11 min walk‬
  • Flynns Beach
    ‪3 min drive‬
  • Port Macquarie, NSW (PQQ)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room

Television

Standard Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Balcony

Television

Deluxe Double Room, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Desk, iron/ironing board, bed sheets

Superior Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Twin Room

Television

Standard Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room, 2 Bedrooms

Balcony view

Family Room, 2 Bedrooms

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

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About this property

Excelsior Motor Inn

Motel in Port Macquarie with free parking
Laundry facilities, express check-out and a garden are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. Housekeeping is not available.
Excelsior Motor Inn offers 26 accommodations with a hairdryer and an iron/ironing board. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower.
During your stay at Excelsior Motor Inn, you're just a quick walk from Port Macquarie Courthouse. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include laundry facilities and a terrace
  • Steps from Port Macquarie Courthouse and 5 minutes on foot from St Thomas Anglican Church
As a guest of Excelsior Motor Inn, you'll find a terrace, a garden, and a picnic area. Public spaces have free WiFi. Excelsior Motor Inn also features laundry facilities and express check-out. Self parking is free.

This 3.5-star Port Macquarie motel is smoke free.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • No housekeeping service

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 9:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 11:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Property is also known as

Excelsior Motor Inn
Excelsior Motor Inn Port Macquarie
Excelsior Motor Port Macquarie
Excelsior Motor Inn Motel
Excelsior Motor Inn Port Macquarie
Excelsior Motor Inn Motel Port Macquarie

Excelsior Motor Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 165 out of 732 reviews
Rating 8 - Good. 300 out of 732 reviews
Rating 6 - Okay. 175 out of 732 reviews
Rating 4 - Poor. 65 out of 732 reviews
Rating 2 - Terrible. 27 out of 732 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Michele

Liked: Staff & service
Not in the best condition. It was much noisier than I thought it would be with people banging doors, and traffic in the street, but it was peak season, so the hotel was full.
Stayed 1 night in Dec 2024

8/10 Good

MANKIT

Stayed 1 night in Jan 2025

6/10 Okay

Chris

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's really rundown and has had little or no maintenance for many years. Reception staff had less personality than Siri. Chipped tiles, leaky taps, broken lights,ismated plastic outdoor furniture for the room. But it was cheap and the only place 8 could get at short notice. Very good position, clearly waiting for demolition after the development application is approved.
Stayed 2 nights in Jan 2025

8/10 Good

Raine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay with clean rooms.
Stayed 1 night in Dec 2024

6/10 Okay

Hayley

Liked: Staff & service
Stayed 1 night in Jan 2025

4/10 Poor

Mervyn

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is run down parking is hazardous
Stayed 1 night in Jan 2025

6/10 Okay

Jan

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms were clean but an upgrade is needed! A/C wasn’t installed properly and came off the window.
Stayed 1 night in Jan 2025

4/10 Poor

Jon

Disliked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Jan 2025

4/10 Poor

Peter

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We wanted to check in about mid-afternoon on a Thursday. Reception was closed and we had to follow instructions to get a key to open the door. Not easy, not welcoming. There was no soap to wash hands, and no tissues. On the plus side, the room was clean and the beds were comfortable. The property was old and in need of some repairs and updating.
Stayed 1 night in Jan 2025

4/10 Poor

jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I wish i could put photos here But the air conditioner worked well I personally wouldn't stay here again
Stayed 1 night in Dec 2024

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness
Better then staying in a tent
Quite underwhelming for the money
Stayed 1 night in Dec 2024

8/10 Good

laura

Stayed 1 night in Dec 2024

6/10 Okay

Paul

Stayed 3 nights in Dec 2024

8/10 Good

Helen

Travelled with group
Liked: Cleanliness, staff & service
Although breakfast wasn’t available there was a lovely cafe at the next corner. The motel’s close to the centre of town.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

STUART

Liked: Staff & service
Good position in the town. The room was a bit tired looking and had an odd odour from the soft furnishings. Aircon worked great.
Stayed 1 night in Dec 2024

10/10 Excellent

Nathanial

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was on one of the main roads, only a 5 or so minute walk to centre of town. For the cheap price it was perfect, had a working aircon, nice shower and toilet and comfy queen bed, nothing to complain about
Stayed 1 night in Nov 2024

8/10 Good

Bill

Liked: Cleanliness, staff & service
It was clean and good
Stayed 2 nights in Nov 2024

6/10 Okay

Kelly

Travelled with partner
Liked: Staff & service
Clean. Easy check in as we arrived after hours. Room needs updating. Air conditioner not working properly. No bath mat
Stayed 1 night in Nov 2024

6/10 Okay

Justine

Stayed 1 night in Nov 2024

6/10 Okay

Selvaraj

Travelled with family
Very old property. There is zero internet, A/C was not working, the windows were opened when we entered the room. We just pass thru from Sydney to Gold Coast, so OK to spend night here.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Stayed 1 night in Oct 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Phil

Travelled with family
Liked: Cleanliness, staff & service
The place is nothing flash. It is a cheap place to stay for a night or 2 when travelling. I wouldn't go there holidaying, but as a stop over it is perfect. The internet is really slow, drove the kids a bit nuts.
Stayed 1 night in Oct 2024

10/10 Excellent

Lynette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and near amenities
Stayed 3 nights in Sep 2024