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Gateway Hotel

3.5 star property

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Photo gallery for Gateway Hotel

Exterior
Check-in/check-out kiosk
Standard Apartment, 1 Bedroom, Kitchen | Private kitchen | Fridge, oven, coffee/tea maker, electric kettle
Premier Suite | Television
Premier Suite | Living area | 40-inch flat-screen TV with cable channels, TV

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi

Explore the area

Map
Jacksons Parade, Port Moresby
  • Papua New Guinea National Museum and Art Gallery
    ‪5 min drive‬
  • Royal Port Moresby Golf Club
    ‪6 min drive‬
  • Nature Park
    ‪8 min drive‬
  • Port Moresby (POM-Jackson Intl.)
    ‪13 min walk‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Apartment, 2 Bedrooms, Kitchen

Basic Apartment, 2 Bedrooms, Kitchen | In-room safe, desk, blackout curtains, soundproofing

Basic Apartment, 2 Bedrooms, Kitchen

  • 67 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Premier Room

Premier Room | In-room safe, desk, blackout curtains, soundproofing

Premier Room

  • 31 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Premier Suite

Premier Suite | In-room safe, desk, blackout curtains, soundproofing

Premier Suite

  • 41 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment, 1 Bedroom, Kitchen

Standard Apartment, 1 Bedroom, Kitchen | In-room safe, desk, blackout curtains, soundproofing

Standard Apartment, 1 Bedroom, Kitchen

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room

Executive Room | In-room safe, desk, blackout curtains, soundproofing

Executive Room

  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio, Kitchen

Studio, Kitchen | In-room safe, desk, blackout curtains, soundproofing

Studio, Kitchen

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Gateway Hotel

Family-friendly hotel with 4 restaurants and full-service spa
This smoke-free hotel features 4 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include 4 bars/lounges, a 24-hour fitness centre and a poolside bar.
Gateway Hotel offers 130 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. This Port Moresby hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.
During your stay at Gateway Hotel, you'll be close to Hubert Murray Stadium. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine at Wild Orchid, one of the property's 4 restaurants and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, body treatments or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and a playground
  • Just a 5-minute drive from Parliament House and 5 minutes from Hubert Murray Stadium
  • Free airport shuttle service
Some rates at Gateway Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Gateway Hotel offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a 24-hour fitness centre, and an arcade/games room are also featured at the family-friendly Gateway Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This 3.5-star Port Moresby hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Wild Orchid – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Jacksons – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Sizzlers Restaurant – This bistro specialises in international cuisine and serves lunch and dinner. Open daily.
Departure Bar – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Gateway Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: PGK 65 for adults and PGK 65 for children
  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Departure Bar
  • Jacksons
  • Sizzlers Restaurant
  • Wild Orchid

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Oven
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PGK 110.0 per night.
  • Cots (infant beds) are available for PGK 110.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PGK 65 for adults and from PGK 65 for children
  • A kitchen/kitchenette is available for an additional fee
  • Crib (infant bed) fee: PGK 110.0 per night
  • Rollaway bed fee: PGK 110.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 1570
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Gateway Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 9 PM

Property is also known as

Gateway Hotel Apartments Port Moresby
Gateway Hotel Apartments
Gateway Port Moresby
Gateway Hotel Port Moresby
Gateway Hotel Hotel
Gateway Hotel Port Moresby
Gateway Hotel Hotel Port Moresby

Gateway Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 23 out of 120 reviews
Rating 8 - Good. 48 out of 120 reviews
Rating 6 - Okay. 22 out of 120 reviews
Rating 4 - Poor. 18 out of 120 reviews
Rating 2 - Terrible. 9 out of 120 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Jeff

Business traveller
Liked: Staff & service
No hot water
The people are friendly and the room is good. I've stayed here several times. The last two times there was no hot water. It's too expensive to be taking cold showers.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities
Better than expected. Hotel while old is well managed and well run. Clean, great breakfast, nice bar staff very helpful and all speak English
Stayed 1 night in Oct 2024

2/10 Terrible

Kara

Nothing unique about the 1bedroom apartment i stayed at. Bathroom lock were not working, no towels, i payed alot for that room and breakfast was on for 2 with no kids allowed. Service veryvpoor compared to amount of money i paid. I didn’t enjoy my accommodation. Run down apartment which needs alot of renovations.
Stayed 1 night in Oct 2024

8/10 Good

Malvin

Stayed 1 night in Aug 2024

6/10 Okay

Peter

Stayed 2 nights in Aug 2024

10/10 Excellent

Waforo

Liked: Staff & service
Their was no TV remote in the deluxe room I was staying in to turn the TV on.
Stayed 1 night in Aug 2024

2/10 Terrible

Luke L

Disliked: Staff & service
They didn't have my booking. We had to wait for 2 hours only to be told system not picking up the booking. Eventually, we had to pay again to secure a room. They promised to reimburse the extra payment once syterms back on upon checking out. I hope they do.
Stayed 1 night in Aug 2024

2/10 Terrible

Jaymie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Avelina

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i used to be a member of the coral seas but decided against it as the hotel does not accept walk ins for members and my clients does not like to dine there as the quality of food is bad. Staff are not helpful and one has to wait a long time to be served
Stayed 1 night in May 2024

8/10 Good

Jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the airport. A few restaurants on the property. People are friendly and the room is good. Water pressure in the shower was very low this time.
Stayed 2 nights in Jun 2024

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for the airport
Good hotel near the airport. Seems a little older, but comfortable. A few good food options and a bar on the property. Employees were very friendly.
Stayed 1 night in May 2024

6/10 Okay

Malvin

Travelled with family and small children
Overall staff treatment and hospitality
Stayed 1 night in May 2024

2/10 Terrible

McDelyn

Disliked: Cleanliness, staff & service
need to work on their customer service
Stayed 1 night in May 2024

10/10 Excellent

Thato

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the airport
Excellent service
Stayed 1 night in May 2024

6/10 Okay

Bari

Disliked: Cleanliness
Stayed 3 nights in May 2024

8/10 Good

MARIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There was no toilet paper and only 1 bath towel for 2 guests. I called the Housekeeping 2x and it was like 90 minutes passed but my request did not arrived. I went to the Reception to follow up. My request came and was assisted by a Maintenance staff instead who was very helpful. Overall, my stay was okay. Thank you.
Stayed 1 night in Apr 2024

4/10 Poor

Kirsty

Stayed 2 nights in Apr 2024

8/10 Good

Bari

Stayed 1 night in Apr 2024

6/10 Okay

James

Stayed 2 nights in Apr 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I usually stay at Gateway as I transit for domestic/international flights for past 15 years. I’m glad to see rooms are getting much needed renovations.
Stayed 1 night in Mar 2024

6/10 Okay

Peter Junior

Stayed 1 night in Feb 2024

4/10 Poor

Jonathan

Business traveller
Disliked: Property conditions & facilities, room comfort
Fit only to be demolished
A terrible place. Run down, demotivated staff trying their best, the worst wi-fi I have ever encountered, watered down spirits and questionable clientele. And it was expensive. My fully equipped apartment had loads of plates, three knives, two spoons and a single glass. Water was hot only in the afternoons and the apartment pool had a viscous feel to it like I imagine those seagulls you see in oil slicks must enjoy. Avoid, Like the plague.
Stayed 2 nights in Jan 2024

10/10 Excellent

Igen

Liked: Staff & service
Nestled in the heart of timeless elegance, this hotel gracefully stands as a testament to enduring excellence. Despite the passage of years, it has managed to retain its enchanting charm and unwavering commitment to providing an exceptional guest experience. From the moment one steps through the doors, the seamless fusion of classic sophistication and modern amenities is evident. Impeccable service, meticulously maintained facilities, and a sense of nostalgia seamlessly blend, creating an ambiance that feels both nostalgic and contemporary. This establishment not only embraces its rich history but also continues to innovate, ensuring that every visit is a delightful journey through time and hospitality.
Stayed 2 nights in Dec 2023

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities
The staff were friendly and helpful. The bed was very good and the access to the internet was very good as well. The rooms are looking a little tired, they are now looking old. The bathrooms are small. Needed more teabags and coffee sachets. No milk, even milk powder for a drink!! Has the appearance of a flash hotel (in its day) but needs a bit of a spruce up now. Especially for the money its costs.
Stayed 2 nights in Dec 2023

4/10 Poor

BRYAN

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room very grubby. We complained and they moved us to a nice update room. Dining limited. Staff very good. Building very tired
Stayed 2 nights in Nov 2023