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Canopy by Hilton Portland Waterfront

4.0 star property

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Photo gallery for Canopy by Hilton Portland Waterfront

Bar (on property)
Premium bedding, in-room safe, desk, laptop workspace
Meeting facility
Lobby
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Laundry
  • Room service
  • Pet-friendly

Explore the area

Map
9 Center Street, Portland, ME, 04101
  • Cross Insurance Arena
    ‪3 min walk‬
  • Portland Museum of Art
    ‪8 min walk‬
  • State Theatre
    ‪10 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Fitness)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Fitness)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View (Waterfront View)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, View (Waterfront View)

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Waterfront View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, View (Waterfront View)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Fitness, Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Fitness, Mobility & Hearing)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

50-inch flat-screen TV with digital channels, TV, Netflix

Premium Room, 2 Queen Beds

  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, 1 Bedroom

  • 71 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, 3X3 Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, 3X3 Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View (Waterfront View)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, View (Waterfront View)

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, View (Waterfront View)

Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, 1 Bedroom, View (Waterfront View)

  • 71 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, View (Mobiltiy & Hearing, 3x3 Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, View (Mobiltiy & Hearing, 3x3 Shower)

  • 39 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Waterfront View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, View (Waterfront View)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Waterfront View)

50-inch flat-screen TV with digital channels, TV, Netflix

Premium Room, 2 Queen Beds (Waterfront View)

  • 44 sq m
  • Water view
  • Sleeps 6
  • 2 Queen Beds

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About this property

Canopy by Hilton Portland Waterfront

Hotel in Portland with 2 restaurants and 24-hour fitness centre
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness centre and valet parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, free use of bicycles, concierge services and dry cleaning are on-site. Housekeeping is available on request.
Canopy by Hilton Portland Waterfront offers 135 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium digital channels and Netflix. Bathrooms include bathrobes and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Canopy by Hilton Portland Waterfront. During your stay, you're just a quick walk from Casco Bay. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • For dining with ocean views, stop by Luna, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the overall condition of the property and the proximity to shopping
  • Just a 5-minute drive from Thompson's Point and 9 minutes from Maine Mall
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Canopy by Hilton Portland Waterfront offers its guests a 24-hour fitness centre and complimentary bicycles. There are 2 restaurants on site. A free manager's reception is offered on selected days. Public spaces have free WiFi.

There are 4 meeting rooms available. Canopy by Hilton Portland Waterfront also features gift shops/newsstands, concierge services, and a fireplace in the lobby. For a fee, parking is available.

This 4-star Portland hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
Luna – Overlooking the ocean, this restaurant serves dinner and light fare.
Salt Yard – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 40 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 50 for adults and USD 5 to 50 for children
  • 2 restaurants
  • Free manager's reception (select days)

Restaurants on site

  • Luna
  • Salt Yard

Things to do

  • 24-hour gym
  • Free bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 50 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 50 for adults and USD 5 to 50 for children
  • Valet parking fee: USD 40 per night
  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton Portland Waterfront Hotel
Canopy by Hilton Portland Waterfront Portland
Canopy by Hilton Portland Waterfront Hotel Portland

Canopy by Hilton Portland Waterfront Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 747 out of 957 reviews
Rating 8 - Good. 132 out of 957 reviews
Rating 6 - Okay. 45 out of 957 reviews
Rating 4 - Poor. 14 out of 957 reviews
Rating 2 - Terrible. 19 out of 957 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ciril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway!
Clean and friendly atmosphere.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room great front desk staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

My

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place . Great location .
Stayed 2 nights in Dec 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas at Canopy
We loved the decor and Christmas decorations at the hotel. Employees were personal and the beds were very comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Good location, friendly staff, rooftop bar is worth a visit
Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service and convenient location. Property well maintained.
Stayed 3 nights in Dec 2024

10/10 Excellent

Desirae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel… area is really safe and some lovely restaurants near by.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay - a few shortcomings
In general, this was a nice, well-located facility. Most staff were friendly and helpful. However, water bottles available in room for refilling had dirt spots. And the hotel is not very well sound-proofed, which was obvious the first night of our stay. Also, we would have appreciated a little more info in room about the hotel and room amenities.
Stayed 2 nights in Dec 2024

6/10 Okay

Lisa

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Hotel was very clean. Decor was nice. Valet was easy, though pricey. The only real amenity is the rooftop bar, which was closed for an event when I stayed. Unfortunately, that fact was not advertised, and we were told upon check in. I booked this hotel for that specifically, so it was annoying to not be told that it was closed. Also, I only booked this room two days before staying, so there was definitely time for the hotel to accurately disclose this. The room itself is spacious and bed is comfortable. But the functional aspects of the room are a little cheap. Limited furniture, so looks pretty bare. The "fridge drawer" is light duty and doesn't even keep water cold. Nowhere to hang a long dress or even pants without folding them. The shower size is ok, but the bathroom is tiny and oddly laid out. Overall the stay was fine, but nothing special. There are lots of hotel options in this area, all for similar cost, and most have better amenities, so although I wouldn't avoid this hotel, I probably will book elsewhere next time.
Stayed 1 night in Dec 2024

2/10 Terrible

Antonio

Liked: Cleanliness, property conditions & facilities
Profiled
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin, Worcester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a very convenient location to explore the Old Port area of Portland. All the amenities were excellent and the staff was very welcoming and helpful. Check in and check out were a breeze too.
Stayed 1 night in Dec 2024

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Very helpful and attentive staff. I will definitely return.
Stayed 2 nights in Dec 2024

10/10 Excellent

Melissa Ann, omaha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and view. Great valets, make sure you know before you go to use it, it costs but so worth it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I lived the bar doors separating the sleeping and bathroom
Stayed 2 nights in Dec 2024

8/10 Good

Valetta

Stayed 2 nights in Nov 2024

10/10 Excellent

Therese

Travelled with partner
Liked: Property conditions & facilities
Super clean, modern, free purified water and customer service was excellent
Stayed 4 nights in Dec 2024

10/10 Excellent

Rebecca, Pleasanton

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a lovely hotel with great amenities. I love the refill station for water and ice on our floor. So many walkable restaurants and stores. Enjoyed my stay very much.
Stayed 3 nights in Dec 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really nice time and relaxing experience at Canopy. Staff was friendly and helpful and the room was nicely prepared for us. Will definitely be back!
Stayed 1 night in Dec 2024

10/10 Excellent

kevin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was outstanding. Every interaction we had with them was first class. The room was clean and updated and the hotel and roof top bar/restaurant was top notch. Me and my guests were very pleased with Canopy.
Stayed 1 night in Dec 2024

10/10 Excellent

Duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and fairly updated. Rooms quiet and comfortable. Basic king room was plenty spacious for two.
Stayed 2 nights in Dec 2024