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Hilton Garden Inn Portland Downtown Waterfront

3.0 star property

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Photo gallery for Hilton Garden Inn Portland Downtown Waterfront

Aerial view
Lobby
Indoor pool
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast available
  • Bar
  • Parking available
  • Pool
  • Laundry

Explore the area

Map
65 Commercial St, Portland, ME, 04101
  • Casco Bay Lines Ferry Terminal
    ‪1 min walk‬
  • Cross Insurance Arena
    ‪10 min walk‬
  • State Theatre
    ‪17 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Corner (Water View)

Room, 1 King Bed, Corner (Water View) | Living area | 37-inch LCD TV with cable channels, TV

Room, 1 King Bed, Corner (Water View)

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Water View)

37-inch LCD TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Water View)

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Water View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds, Water View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Water View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Water View

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Water View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed, Water View

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Drinks & Snacks)

  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 Bedroom Deluxe Suite, 1 King Bed with Sofa bed, Water View

37-inch LCD TV with cable channels, TV

1 Bedroom Deluxe Suite, 1 King Bed with Sofa bed, Water View

  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds with Sofa bed, Water View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds with Sofa bed, Water View

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

  • City view
  • Sleeps 5
  • 2 Queen Beds

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About this property

Hilton Garden Inn Portland Downtown Waterfront

Art Deco hotel with fitness centre and 24-hour business centre
This hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and Access to hot tub are on-site. Housekeeping is available on request.
Hilton Garden Inn Portland Downtown Waterfront offers 120 accommodations with complimentary bottles of water and coffee/tea makers. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Hilton Garden Inn Portland Downtown Waterfront. During your stay, you're just a quick walk from Casco Bay. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the proximity to shopping
  • Steps from Casco Bay Lines Ferry Terminal and 9 minutes on foot from Merrill Auditorium
  • Cats and dogs welcome for a fee
Hilton Garden Inn Portland Downtown Waterfront offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 720 square feet (67 square metres) and includes conference space. The business-friendly Hilton Garden Inn Portland Downtown Waterfront also features coffee/tea in common area, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
Hilton Garden Inn Portland Downtown Waterfront has a restaurant serving breakfast and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10 to 16 for adults and USD 6 to 6 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 720 square feet of conference space
  • Computer station

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 125.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 16.00 for adults and USD 6.00 to 6.00 for children
  • Valet parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD125.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 01-0533378

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Portland Downtown
Hilton Garden Inn Portland Downtown Waterfront
Hilton Garden Inn Waterfront Hotel Portland Downtown
Hilton Garden Inn Portland Downtown Waterfront Hotel
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
Hilton Garden Inn Portland Downtown Waterfront Maine
Portland Hilton Garden Inn
Hilton Portland Waterfront
Hilton Garden Inn Portland Downtown Waterfront Hotel
Hilton Garden Inn Portland Downtown Waterfront Portland
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland

Hilton Garden Inn Portland Downtown Waterfront Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1005 reviews
Rating 8 - Good. 206 out of 1005 reviews
Rating 6 - Okay. 51 out of 1005 reviews
Rating 4 - Poor. 28 out of 1005 reviews
Rating 2 - Terrible. 16 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

June

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
The employees are just amazing and so helpful and the lobby is warm and comfortable. Great views and location. My go to hotel when in Portland.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael, Plaistow

Stayed 2 nights in Nov 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good experience. Would not hesitate to go back there
Stayed 3 nights in Dec 2024

10/10 Excellent

Joel, West Bath

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of the Old Port. Plenty of shopping and dining options. The staff was pleasant and friendly. No issues here and would stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Computer breakdown slowed check in
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 1 night in Nov 2024

6/10 Okay

Victor, lakeville

Stayed 1 night in Nov 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our visit.
Stayed 1 night in Dec 2024

8/10 Good

Jessica

Stayed 1 night in Nov 2024

8/10 Good

Yue

Stayed 1 night in Nov 2024

10/10 Excellent

ILGEN

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Emily, Brighton

Travelled with family
Liked: Cleanliness
We chose this hotel to return to because it has a nice pool and jacuzzi. The jacuzzi was not functioning and we never received notification of this amenity not working until arrival. The area around the hotel has a large population of unhoused people. It was very sad for us to see with the cold weather and people living in business entries. The front desk was a mixed bag, some friendly staff and one woman who was clearly not friendly and curt in her answers to questions. The front desk also didn’t give us much help with things to do in the area. The hotel itself is nice and clean, quiet and the breakfast was really good. For some reason they don’t light the fireplace in the lobby, which makes no sense. It would make it more welcoming and enjoyable for all to have it lit. We were there 3 days and it wasn’t on at all. The hotel is close to everything. We recommend taking the Casco Bay mailboat around to the islands to see the bay and maybe even spot seals. It is steps from the hotel. Overall this hotel is good, but not great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Liudmyla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Erin, Groveland

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a weekend away
Stayed 1 night in Nov 2024

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, spacious rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Carmon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jae

Stayed 1 night in Nov 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in room 518 it was an amazing view. I would really recommend the stay at this hotel
Stayed 1 night in Nov 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Fumitaka

Stayed 2 nights in Nov 2024

10/10 Excellent

Christi

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Randy

Travelled with partner
Liked: Cleanliness, staff & service
Rooms could use some upgrades
Stayed 1 night in Nov 2024