Holiday Inn Express Portland East - Troutdale by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Portland East - Troutdale by IHG

Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Exterior
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Housekeeping

Explore the area

Map
477 Nw Phoenix Dr, Troutdale, OR, 97060
  • Columbia Gorge Premium Outlets
    ‪8 min walk‬
  • Mt Hood Community College - Gresham Campus
    ‪4 min drive‬
  • Edgefield Winery
    ‪6 min drive‬
  • Portland, OR (PDX-Portland Intl.)
    ‪21 min drive‬

Room options

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Single Beds, Mobility Accessible, Non Smoking (Communications, Mobility)

  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Club lounge access (Feature)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, Mobility Accessible (Mobility, Roll-in-Shower)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

About this property

Holiday Inn Express Portland East - Troutdale by IHG

Hotel with free breakfast, near Columbia River Gorge National Scenic Area
This smoke-free hotel features an indoor pool, a fitness centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Express Portland East - Troutdale by IHG offers 73 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with premium satellite channels.

This Troutdale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Portland East - Troutdale by IHG. During your stay, you're just a quick walk from Columbia Gorge Premium Outlets. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 13 minutes by foot from Columbia River Gorge National Scenic Area and a 4-minute drive from Mt Hood Community College - Gresham Campus
  • Pets welcome for a fee
Holiday Inn Express Portland East - Troutdale by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available. The business-friendly Holiday Inn Express Portland East - Troutdale by IHG also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Troutdale hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

Arabic, English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Weight limit: 50 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Troutdale Portland East
Holiday Inn Express Portland East Troutdale
Holiday Inn Express Portland East Troutdale Hotel
Holiday Inn Express Portland East Troutdale Hotel
Holiday Inn Express Portland East Troutdale
Hotel Holiday Inn Express Portland East - Troutdale Troutdale
Troutdale Holiday Inn Express Portland East - Troutdale Hotel
Hotel Holiday Inn Express Portland East - Troutdale
Holiday Inn Express Portland East - Troutdale Troutdale
Holiday Inn Express Portland
Holiday Inn Express Portland Hotel
Express Portland Troutdale
Holiday Inn Express Portland East Troutdale
Holiday Inn Express Portland East Troutdale by IHG

Holiday Inn Express Portland East - Troutdale by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 390 out of 829 reviews
Rating 8 - Good. 239 out of 829 reviews
Rating 6 - Okay. 117 out of 829 reviews
Rating 4 - Poor. 50 out of 829 reviews
Rating 2 - Terrible. 33 out of 829 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kaela

Stayed 3 nights in Nov 2024

10/10 Excellent

Steven, Mountain View

Stayed 1 night in Oct 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying with this brand. The hotel was clean and updated and staff wonderful. I felt very welcomed and they will accommodate pets for a reasonable fee if needed which is amazing! My only concern was location. It was next to the freeway and a truck stop which I didn’t realize or check closely, I thought it was closer in town. This only made me nervous only because of traffickers using trucks to transport people. Most truck drivers have nothing to do with that, but it does make me a lot more watchful with myself and family. There is also a boarded up and vandalized Sheri’s restaurant near the entrance that had some people hanging around that made me more nervous. Staff was really great though, some of the friendliest I’ve encountered in my travels across the country. They offered games and suggested eateries nearby, and when we ended up not having pets in one of the rooms they made it very easy to adjust the charges. I would try this brand again but probably not at this location.
Stayed 2 nights in Nov 2024

8/10 Good

Jeffrey

Stayed 3 nights in Oct 2024

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So comfy and friendly service
Stayed 1 night in Dec 2024

10/10 Excellent

Brent

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Amazingly clean rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
ITS SAFE
Stayed 2 nights in Nov 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub were nice and nobody but me and my 3 loud kids were in there, so it worked out great.
Stayed 1 night in Nov 2024

10/10 Excellent

Sindy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Friendly staff. Conveniently located for our activities.
Stayed 4 nights in Nov 2024

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Leah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel had some updates done since last time we stayed. Clean, friendly staff and great morning breakfast. We loved this place and will be returning when traveling in the area.
Stayed 1 night in Oct 2024

10/10 Excellent

marcie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff.
Stayed 1 night in Oct 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since interior remodel the facility and the staff are fantastic. But the lot as you come in needs some serious attention. I'm aware it's another businesses, but it's first thing you see in the way in.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Close to Maltnomah Falls. The only small problem is the trains, especially late night/early morning
Stayed 2 nights in Oct 2024

8/10 Good

Rene

Difficult to find the driveway. You’re stuck going around again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel, SPRINGFIELD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and facility was clean. I was surprised by how quiet it was since it was between two truck stops.
Stayed 1 night in Sep 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with one “minor “ problem - plumbing . Toilet didn’t work . So if you are going to stay there ask front desk for a plunger at the time you check in . It was a problem for several guests , not just us.
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Love how clean this place. We are well rested after our outdoor adventrures.
Stayed 3 nights in Aug 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was really nice— clean and updated. The staff was friendly and helpful. The area directly around the hotel left something to be desired. While it’s within walking distance to a lot of things we wanted to visit (McMenamin’s Edgefield, the outlet mall, and the food cart pod), it didn’t feel entirely safe or pleasant to walk there. There are large, busy truck stops right next to the hotel on both sides, and a bramble-covered property next to a railroad right behind. Nevertheless, because of the convenient location and quality of the hotel itself, I would stay there again— as long as I wasn’t alone.
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Melisse

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Dagoberto

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Raelinda

Liked: Cleanliness, amenities
Clean
Stayed 1 night in Aug 2024