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Tru by Hilton Portland Airport Area

2.5 star property

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Photo gallery for Tru by Hilton Portland Airport Area

Reception
Exterior
In-room safe, soundproofing, free WiFi, bed sheets
Billiards
Business centre

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Laundry

Explore the area

Map
369 Maine Mall Road, South Portland, ME, 04106
  • Maine Mall
    ‪1 min walk‬
  • Maine Medical Center
    ‪7 min drive‬
  • Thompson's Point
    ‪7 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Room, 2 Queen Beds, Accessible (Roll-in Shower) | In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor pool

DoubleTree by Hilton Hotel Portland

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (1142)
The price is €162
for 1 room
includes taxes & fees
4 Apr - 5 Apr
DoubleTree by Hilton Hotel Portland

About this property

Tru by Hilton Portland Airport Area

Hotel with free breakfast, steps from Maine Mall
This hotel features a fitness centre, a snack bar/deli and coffee/tea in a common area. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Tru by Hilton Portland Airport Area offers 98 accommodations with a safe and a hairdryer. LED televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Tru by Hilton Portland Airport Area gets high marks from our customers. During your stay, you're just a quick walk from Maine Mall. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Maine Mall and 7 minutes by car from Thompson's Point
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite business centre. A roundtrip airport shuttle is free (available 24 hours). A fitness centre, tour/ticket assistance, and coffee/tea in common area are also featured at Tru by Hilton Portland Airport Area. Free self parking is available. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this South Portland hotel.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Portland Airport Area Hotel
Tru Hilton Portland Airport Area
Tru By Hilton Portland Airport Area South Portland
Tru Hilton Portland Area
Tru By Hilton Portland Area
Tru by Hilton Portland Airport Area Hotel
Tru by Hilton Portland Airport Area South Portland
Tru by Hilton Portland Airport Area Hotel South Portland

Tru by Hilton Portland Airport Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 868 out of 1362 reviews
Rating 8 - Good. 305 out of 1362 reviews
Rating 6 - Okay. 121 out of 1362 reviews
Rating 4 - Poor. 35 out of 1362 reviews
Rating 2 - Terrible. 33 out of 1362 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Cecilia, Fort Kent

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location Lukewarm shower
Stayed 1 night in Dec 2024

8/10 Good

Phillip

Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

John

Liked: Cleanliness
Next to busy highway I95 Small room two beds, one small chair, Better Hilton accommodations next door on the same parking lot for $10/night less
Stayed 1 night in Dec 2024

6/10 Okay

Lisa

Liked: Staff & service, property conditions & facilities
Not as clean as in the past. Elevator needs attention. Food on floor. Employee's very nice and friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tracey

Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very good mid-range property in an area seriously lacking in mid-range. The included breakfast is serviceable and what you'd expect out of an included breakfast. Starbucks is across the parking lot and I'd go there for your caffeine fix. The hotel is quiet, staff is friendly. I'd prefer to stay here over most South Portland properties as long as the price doesnt skyrocket.
Stayed 1 night in Dec 2024

10/10 Excellent

er

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. They should have had 2 people at the front desk for evening checkins
Stayed 2 nights in Dec 2024

10/10 Excellent

Ron

Liked: Cleanliness, property conditions & facilities
The lobby area was very well laid out as their food court, in the round, where the complimentary breakfast is served. Clean, neat, and kept tidy by staff people.pleasing array of plentiful tasty items and brought fresh when needed. The middle floor round.about was all sorts of foods,drinks, and multiple frozen meals at additional cost. A bit pricie, but if you just don't want to go out for a meal, a decent selection s a great option. A nice easy programable microwave is there as well. Ice machine a close walk for convenience. Coffee was above the norm in a cheaper place. My room was well equipped, very clean, and pleasing.be advised though, if you like a tub to soak your tired body, they have none in the whole hotel. Pool is available at the other hilton property in front of the TRU. Self parking is ample and free. Overall, a very nice stay at a very good price .
Stayed 2 nights in Dec 2024

8/10 Good

Brittany

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Front desk guy named Will at the night shift was excellent! We enjoyed our stay, but we didn’t have enough toiletries for your whole stay. The continental breakfast was below average.
Stayed 2 nights in Dec 2024

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The price was good but need new pillows
Place was in a good location, nicely designed. The good: clean place, newer place, friendly staff, nice looking lobby. The bad: pillows were awful, no storage in the rooms, no bar but it looked like there was - it is more of a self service type place.
Stayed 1 night in Dec 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was amazing.
Stayed 1 night in Dec 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience! Would recommend
It stay was amazing! Great amenities, great staff, great building layout! Breakfast was above my expectations with lots of breakfast options. One thing that could be improved on would be the hot water supply fell a little short and my shower was cool at the end.
Stayed 1 night in Dec 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with my stay at this hotel. Our room was very nice and clean. Check in process was fast and efficient, the young man at the front desk was very attentive and polite. My husband lost one of the keys and they immediately gave us another one. Breakfast is included and they had a variety of items to choose from. check out was simple too. Would definitely recommend this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Aura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, great amenities, clean & aesthetic room and property. Highly recommend!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Wonderful hotel
Everything about the stay was wonderful except that the bed was really firm and we did not get much sleep due to that.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

leo

Stayed 2 nights in Dec 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and informative. Pleasant entrance. Coffee was Luke warm and had to heat in microwave.
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Stayed 2 nights in Nov 2024

10/10 Excellent

Douglas

Stayed 1 night in Dec 2024

2/10 Terrible

Alicia

Business traveller, Travelled with pets, Travelled with partner
The manager was extremely rude with hidden fees that apparently he won’t discuss over the phone, which he claims is customary across Maine (isn’t). Very unhelpful for a disabled customer.
Stayed 1 night in Dec 2024